SMG Company Culture
SMG Culture
This score is derived from employee ratings & reviews2.6/5
SMG's Overall Culture is rated D
Top Rated Culture Dimensions
CEO Rating
C+Environment
C+Work Culture
C+eNPS
C+Outlook
CSMG CEO
Top 50%Top 50% of Similar Size Companies on Comparably
Andy Fromm
69 /100
See More
Diversity at SMG
Bottom 20%Bottom 20% of Similar Size Companies on Comparably
D
Diverse employees at SMG have rated Meetings, Environment, and Executive Team as the highest categories they have scored
Women at SMG
Bottom 15%Bottom 15% of Similar Size Companies on Comparably
D
Women at SMG have rated CEO Rating, Executive Team, and Environment as the highest categories they have scored
SMG eNPS
Net Promoter Score tracks your employees' overall score to this question: "On a scale from 0-10, how likely are you to recommend working at your company to a friend?"Top 50%Top 50% of Similar Size Companies on Comparably
Recommend to a Friend?
-9
SMG employees are -9% more likely to recommend SMG as a great place to work
| 39% | Promoters |
|---|---|
| 13% | Passives |
| 48% | Detractors |
Working at SMG
Working at SMG is rated below average by 32 employees, across various culture dimensions. SMG employees rate CEO Rating highest among all categories, and think that Professional Development and Compensation have the most room for improvement, putting SMG’s culture in the Bottom 20% compared to similar sized companies on Comparably and in the Bottom 25% compared to other companies in Lawrence, KS. See below in detail how working at SMG was rated by employees.
Overall Company Culture at SMG
D
Overall Company Culture at SMG is rated D
Last updated months ago
Bottom
20%
SMG ranks in the Bottom 20% of other companies on Comparably with 201-500 Employees for Overall Company Culture Score
SMG Employee Reviews
Out of 42 SMG employee reviews, 68% were positive. The remaining 32% were constructive reviews with the goal of helping SMG improve their work culture.
| Positive Reviews | 68% |
|---|---|
| Constructive Feedback | 32% |
Positive Reviews From SMG Employees
- What is most positive about the culture and environment at your company?The environment is horrible and moral is low
- What do you like best about the leadership team?dvwqv f2 f2fe fe 2f r
- What did you like most about the interview process?I didn't follow the normal process
Constructive Feedback From SMG Employees
- What's going wrong and how can it be improved?Fix the pricing model and stop thinking your awesome when your not.
- Why do you feel undervalued and what would make you feel better about your compensation?Lack of clarity, lack of consistancy is driving lack of commitment.
- What does the leadership team need to get better at?Unrealistically, too scared of the new ceo and non supportive
SMG Company Information
SMG Company Overview
SMG
SMG Mission, Vision & Values
SMG Mission Statement
SMG is the world leader in venue management, operation and marketing. Our mission is to deliver an exceptional guest experience across all our venues; from international stadiums, arenas and congress centres to intimate theatres and unique entertainment spaces.
SMG Values
It's in our name, and it's the first of our five core values—Service, Respect, Integrity, Excellence, Teamwork—so we knew we wanted to incorporate the idea into the 25-year celebration in a meaningful way.Jan 6, 2017
| Headquarter | Kansas City, MO 64108 United States of America |
|---|---|
| Website | www.smg.com |
| Founding Date | 1991 |
| Tel | +81 3-4580-2700 |
| Company Status | Public |
SMG Competitors
SMG competitors include Medallia, RetailNext, and BFG. SMG ranks 4th in Overall Culture Score on Comparably vs its competitors. See below how SMG compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.
Culture Video
SMG Employees
32 employees at SMG have reviewed SMG across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was months ago.
Overall, the 32 SMG employees give their leadership a grade of D, or Bottom 15% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.
Employees at SMG are mostly dissatisfied with their total compensation at SMG, which includes a combination of pay, stock and equity, and benefits.
Overall, employees at SMG are generally satisfied with their team. 32 Participants grade the quality of their coworkers a C. The majority believe the meetings at SMG are effective, and the majority look forward to interacting with their coworkers.
The majority of employees at SMG believe the environment at SMG is positive. Most Participants believe the pace of work at SMG is comfortably fast. About 63% of the employees at SMG work 8 hours or less, while 6% of them have an extremely long day - longer than twelve hours.
Overall, the employees at SMG are generally happy, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.
Joining SMG - Employee Onboarding
The prevailing opinion from Comparably users in Lawrence, KS about their company is that it was somewhat prepared on their first day. Lawrence, KS employees concluded that their overall onboarding experience was positive. 67% said their direct manager was helpful with their acclimation during the first 90 days. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.
SMG KPIs and OKRs
At this moment no SMG employees have provided insight into whether or not they clearly understand SMG's KPIs and OKRs.
Are your company's goals clear, and are you invested in them?
Are the KPIs/OKRs for your department clear?
SMG Salaries
How much does SMG pay?
How much do people at SMG get paid? See the latest salaries by department and job title. The average estimated annual salary, including base and bonus, at SMG is $117,553, or $56 per hour, while the estimated median salary is $128,558, or $61 per hour.
At SMG, the highest paid job is a General Counsel at $267,928 annually and the lowest is a Business Analyst at $34,710 annually. Average SMG salaries by department include: Customer Support at $58,301, Engineering at $127,204, Sales at $212,280, and Product at $138,621. Half of SMG salaries are above $128,558.
18 employees at SMG rank their Compensation in the Bottom 10% of similar sized companies in the US (based on 58 ratings) while 17 employees at SMG rank their Perks And Benefits in the Bottom 10% of similar sized companies in the US (based on 17 ratings).
Last updated months ago.
| Summary | Salary Range | Percentile |
|---|---|---|
1st Percentile $63k | $63k | 1st Percentile |
20th Percentile $94k | $94k | 20th Percentile |
40th Percentile $118k | $118k | 40th Percentile |
60th Percentile $195k | $195k | 60th Percentile |
80th Percentile $264k | $264k | 80th Percentile |
100th Percentile $345k | $345k | 100th Percentile |
$117,553*
Average Compensation
$128,558*
Median Compensation
* Estimated salaries Estimated salaries are based on data provided anonymously by employees and/or estimated by other statistical methods.
SMG Salaries by Department
Diversity & Inclusion at SMG
Diverse employees at SMG score the company 58/100 across various culture categories, placing SMG in the Bottom 20% of companies on Comparably with 201-500 Employees for Comparably's diversity score. The Diversity score provides insights into how diverse employees feel and rate their work experience at SMG across various culture dimensions.
Ranked Culture the Highest
Ranked Culture the Lowest
SMG Perks & Benefits
Health & Wellness
- Dental Insurance
- Vision Insurance
- Health Insurance
- Life Insurance
Paid Time Off
- PTO / Vacation Policy
- Paid Holidays
Financial Benefits
- 401K / Retirement Plan
- Tuition Reimbursement
Office Perks
- Unique Office Space
SMG PTO
SMG PTO policy is a critical component of the benefits package offered to employees.
Other than healthcare, which of the following benefits is most important to you?
Does your boss expect you to work when you're on vacation?
What do you estimate the cash value of your benefits to be? Healthcare, PTO, etc?
SMG Careers
SMG Jobs
No Recent Jobs found for SMG on Comparably
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H1B Visa
In 2019, SMG applied for 15 H1B visas. Of the work permits applied for, 73% were approved, 20% certified-withdrawn, and 7% withdrawn.
An in-depth look at ‘Certified-withdrawn’ H1B applications at SMG unveil that one approved work permit application was withdrawn before the employee’s start date, and 3 were withdrawn by SMG after the employee’s start date.
Work Permit Application Outcome
15
Total Applied
H1B Applications Outcome
- 73% Granted (11 out of 15)
- 0% Denied ( out of 15)
- 7% Withdrawn Application was withdrawn by the employer before approval/rejection (1 out of 15)
- 20% Certified-Withdrawn Application was approved but later withdrawn by employer (3 out of 15)
This data was calculated using publicly sourced data from OFLC Performance Data
Let SMG Know You Want To Work There
Overview of Candidates Interested in SMG on Comparably
Candidates By Department
All Industries | 25% | |
|---|---|---|
Admin | 17% | |
Marketing | 8% | |
HR | 8% | |
Sales | 8% | |
Other | 33% |
Candidates By Location
Kansas City | 25% | |
|---|---|---|
Houston | 8% | |
Middletown | 8% | |
Topeka | 8% | |
Phoenix | 8% | |
Other | 42% |
Frequently Asked Questions regarding SMG
Who is the CEO of SMG?
SMG CEO is Andy Fromm, their score by employees is 69
What is SMG eNPS?
The eNPS for SMG is -9
What is the salary for UI/UX Designer in SMG?
UI/UX Designer average salary in the US is 94k
What are the salaries in the Operations in SMG?
The average salaries for Operations in SMG is 110k
Who are SMG competitors?
SMG main competitors are Medallia, RetailNext, BFG
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