Medallia Claimed Company

This companyis accepting feedback from verified employees EMPLOYEE PARTICIPANTS: 701

TOTAL RATINGS: 19152

SMG

EMPLOYEE PARTICIPANTS: 32

TOTAL RATINGS: 348

Medallia vs SMG

Compare Medallia versus SMG for CEO Rating, Overall Culture Score, Brand Ranking, and other ratings. Results were generated by 701 employees and customers of Medallia and 32 employees and customers of SMG.

Medallia

Medallia's brand is ranked #- in the list of Global Top 1000 Brands, as rated by customers of Medallia. Their current valuation is $6.77B.

SMG

SMG's brand is ranked #- in the list of Global Top 1000 Brands, as rated by customers of SMG. Their current market cap is $600.00M.

3.9/5

Product Quality

3.5/5

3.4/5

Pricing

3.9/5

3.5/5

Customer Service

4.1/5

NPS Score

52%	Promoters
15%	Passive
33%	Detractors

NPS Score

69%	Promoters
9%	Passive
22%	Detractors

Net Promoter Score
Winner by 28

See how Medallia compares to its competitors

See how SMG compares to its competitors

Inspired Thinking Group

Working at Medallia vs Working at SMG

71 / 100

CEO Rating
Winner by 2%

Andy Fromm

69 / 100

CEO Rating

Medallia

Medallia doesn't have enough ratings to calculate the Team Culture Ratings.

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SMG

Employees at SMG rate their CEO, Andy Fromm, 69/100. This score is 2% lower than the scores of Medallia's CEO, Mark Bishof.

CEO Score 71

CEO Score

CEO Score 69

Overall Culture 85

Overall Culture

Overall Culture 61

eNPS

-9

Gender Score 86

Gender Score

Gender Score 57

Diversity Score 83

Diversity Score

Diversity Score 58

Perk And Benefits 84

Perk And Benefits

Perk And Benefits 50

Professional Dev. 80

Professional Dev.

Professional Dev. 31

Overall Culture at Medallia vs SMG

/ 100

Medallia

Employees at Medallia rate their Overall Culture a 85/100, with Sales and Marketing as the two departments that rate their experience the highest.

Overall Culture
Winner by 24%

/ 100

SMG

Employees at SMG rate their Overall Culture a /100, with Marketing as the department that rate their experience the highest.

Medallia85
SMG

Employee Net Promoter Score at Medallia vs SMG

eNPS

Medallia

517 Promoters 75%

98 Passives 14%

74 Detractors 11%

Employee Net Promoter Score
Winner by 73%

-9

eNPS

SMG

9 Promoters 39%

3 Passives 13%

11 Detractors 48%

Medallia65
SMG

Gender Score at Medallia vs SMG

/ 100

Medallia

Employees at Medallia rate their Gender Score a 86/100, with Marketing and Sales as the two departments that rate their experience the highest.

Gender Score
Winner by 29%

/ 100

SMG

Employees at SMG rate their Gender Score a /100.

Medallia86
SMG

Diversity Score at Medallia vs SMG

/ 100

Medallia

Employees at Medallia rate their Diversity Score a 83/100, with HR and Business Development as the two departments that rate their experience the highest.

Diversity Score
Winner by 25%

/ 100

SMG

Employees at SMG rate their Diversity Score a /100.

Medallia83
SMG

Perk and Benefits Score at Medallia vs SMG

/ 100

Medallia

Employees at Medallia rate their Perk and Benefits Score a 84/100, with Finance and Business Development as the two departments that rate their experience the highest.

Perk and Benefits Score
Winner by 34%

/ 100

SMG

Employees at SMG rate their Perk and Benefits Score a /100.

Medallia84
SMG

Professional Development Score at Medallia vs SMG

/ 100

Medallia

Employees at Medallia rate their Professional Development Score a 80/100, with Sales and Product as the two departments that rate their experience the highest.

Professional Development Score
Winner by 49%

/ 100

SMG

Employees at SMG rate their Professional Development Score a /100.

Medallia80
SMG

Leadership Culture Ratings vs SMG

Medallia

87 / 100

Leadership Culture Ratings vs SMG
Winner by 31%

SMG

56 / 100

Medallia rates % higher than SMG on Leadership Culture Ratings vs SMG Ratings based on looking at 4876 ratings from employees of the two companies. Ratings come from the answers to questions like "Are your company's goals clear, and are you invested in them?" and "Does Your Boss Hurt Your Company Culture?".

Medallia87
SMG

Compensation Culture Ratings vs SMG

Medallia

85 / 100

Compensation Culture Ratings vs SMG
Winner by 39%

SMG

46 / 100

Medallia rates % higher than SMG on Compensation Culture Ratings vs SMG Ratings based on looking at 1497 ratings from employees of the two companies. Ratings come from the answers to questions like "Are you satisfied with your Benefits?" and "How often do you get a raise?".

Medallia85
SMG

Team Culture Ratings vs SMG

Medallia

93 / 100

Team Culture Ratings vs SMG
Winner by 24%

SMG

69 / 100

Medallia rates % higher than SMG on Team Culture Ratings vs SMG Ratings based on looking at 1467 ratings from employees of the two companies. Ratings come from the answers to questions like "How would you rate the quality of your coworkers?" and "What are some of the best things about your team?".

Medallia93
SMG

Environment Culture Ratings vs SMG

Medallia

78 / 100

Environment Culture Ratings vs SMG
Winner by 8%

SMG

70 / 100

Medallia rates % higher than SMG on Environment Culture Ratings vs SMG Ratings based on looking at 3434 ratings from employees of the two companies. Ratings come from the answers to questions like "What's the work pace at your company?" and "What is most positive about the culture and environment at your company?".

Medallia78
SMG

Sentiment Culture Ratings vs SMG

Medallia

86 / 100

Sentiment Culture Ratings vs SMG
Winner by 18%

SMG

68 / 100

Medallia rates % higher than SMG on Sentiment Culture Ratings vs SMG Ratings based on looking at 2104 ratings from employees of the two companies. Ratings come from the answers to questions like "What do you like best about your company?" and "Are you typically excited about going to work each day?".

Medallia86
SMG