
At Smith 100% of employees think their department KPIs and OKRs are clear. Employees’ understanding of Smith's KPIs and OKRs is essential for its success. Out of 8 Smith employees who’ve answered, “Are your company’s goals clear and are you invested in them?” 4 have said yes.
A main function of a managerial role is to lead one’s subordinates. A manager at Smith is responsible for ensuring his subordinates accomplish objectives using key performance indicators. Smith employees shared they generally receive helpful feedback every week. Feedback and positive reinforcement are both conducive to meeting goals.