-55
eNPS Score
Q&A With SmithBucklin Employees
The SmithBucklin Culture is our foundation for building a great, enduring association management company. We have found that the ideals embodied in our culture resonate with those with whom we are privileged to serve. After all, sharing common values is the cornerstone for a strong and healthy partner relationship. We recognize and embrace our individual and collective responsibility to nurture and protect the unique SmithBucklin Culture.
How employees describe working at SmithBucklin
Honesty about deliverables. A lot of staff are hired just out of college. That's cool and all, but the client doesn't have agency over those personnel choices.
Everyone knows how to get leadership off our backs so we can actually do our job.
The business model is to assign multiple clients to overworked jr staff, and to work them 60 hours a week for no overtime. The clients subject matter is boring and their volunteers are often crude, inappropriate, and abusive. No culture of support or development. High turnover, panic attacks, tears.
Learn a lot in spite of the abuse. 60 hour weeks with no paid overtime. Constant helicoptering and questioning of work. Ambush meetings with no notice at 3pm on a Friday. Behind closed door agreements between colleagues. No development infrastructure to speak of. No internal promotions whatsoever
Not true thought leaders. Good at event management. Systems, processes all outdated. Staff dont develop true skills. I was in awe how easily they hire and fire at all levels. Sad culture.
Q&A With SmithBucklin Employees
IDX: 0 TOT: 1
How often do raises happen at SmithBucklin?
Every department but sales has an annual review tied to a raise and bonus.
Curious about what work's like at SmithBucklin?
Anonymously Ask SmithBucklin Employees Any Question
Should I work at SmithBucklin?
16% of SmithBucklin employees would encourage their friends to become coworkers, whereas 13% are neutral and 71% would not recommend working at SmithBucklin to their friends.
| 16% | Promoters |
|---|---|
| 13% | Passive |
| 71% | Detractors |
