A+
87/100
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SmithRx Outlook Employee Reviews
All
Positive
Constructive
What makes you most happy at work?
Saving money for our clients
Review from Operations Dept
I like the work that I do and working with my team.
Review from Customer Support Dept
Flexibility and being able to work from home
Review from Engineering Dept
I feel accomplished with the work I am doing.
Review from Operations Dept
Seeing my team accomplish our goals or using a new tool/process to help us be more efficient and accurate.
Review from Product Dept
knowing I count in my role
Review from Operations Dept
Interactions with peers and team
Review from Customer Success Dept
Solving hard problems in creative ways
The people on my team.
Review from Operations Dept
The work is new and interesting to me. I get to do research on member issues to help resolve errors
Review from Product Dept
I enjoy achieving my goals on a consistent basis.
Review from Customer Success Dept
The autonomy that comes with my job and the clear expectations
Review from Customer Success Dept
Making a difference and helping out people
Review from Customer Success Dept
My coworkers. Everyone is always happy and enjoying themselves.
Review from Customer Support Dept
knowing that my groups are satisfied and I have the necessary support.
Review from Customer Success Dept
I enjoy completing challenging technical tasks and delivering useful features to our user base
Review from Engineering Dept
The people I work with, the support I have from my leaders, and the culture here at SmithRx.
Review from Operations Dept
Being able to help people.
Review from Customer Success Dept
The work that I do. The company I get to represent each day.
Review from HR Dept
Getting my job done and correctly.
Review from Operations Dept
What's going wrong and how can it be improved?
the micromanaging is unbearable, we need to be compensated fairly especially if were skilled for multiple roles and this job really should be fully remote. leasing the facility is really a waste of the companies money that could be utilized for increased compensation, software upgrades and benefits
Review from Customer Support Dept
recent lay offs happened, resulting in a huge spike in how busy we are with phone calls. would've been nice if not as many people were laid off so that we're not as busy and mentally drained as we are now.
Review from Customer Success Dept
pay us living wages. we make less than people did in the "great depression" and yet we have to literally FIGHT to get the promotions and raises we deserve. not to mention we don't get cost of living raises either.
Review from HR Dept
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What would you most like to see improved at your company?
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