SmithRx Leadership Employee Reviews | Comparably
SmithRx Claimed Company
We're a modern, transparent PBM on a mission to reduce the cost and complexity of pharmacy benefits for America’s employers and patients. read more
EMPLOYEE
PARTICIPANTS
122
TOTAL
RATINGS
3499
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SmithRx Leadership Employee Reviews

What do you like best about the leadership team?

Openness and truthfullness in the communication to the company as a whole.

Review from Engineering Dept

They care about people and the mission

Review from Operations Dept

They are always available to assist with any issues that arise.

Review from Customer Support Dept

Reasonable and knowledgeable, able to provide clear feedback and direction

Review from Engineering Dept

They trust me to do my job, they are not micromanagers.

Review from Operations Dept

They are transparent and share needed information timely.

Review from Operations Dept

Extemely knowledgable and they show they want the company to succeed.

Review from Customer Success Dept

Great mix of passion, compassion, and smarts

They are forthcoming about how the business is functioning and how we fit into it.

Review from Operations Dept

They have a clear goal to grow the company sustainably and ethically.

Review from Product Dept

They work hard and believe in the mission statement created for SmithRX.

Review from Operations Dept

I really appreciate their openness and accessibility

Review from Customer Success Dept

Their appreciation of their teams and the way they will so freely call out the success of individuals.

Review from Customer Success Dept

They are very responsive to feedback

Review from Engineering Dept

The passion for making changes in the industry

Review from Customer Success Dept

The leadership team is very transparent on decisions that are made and come ready to provide the why.

Review from Customer Support Dept

very supportive and willing to help.

Review from Customer Success Dept

honest caring and there but the processes are not the best and everything is changing and people are being fired. doesn't really sit the best with employees

Review from Customer Success Dept

The clear transparency given, and the weekly meetings that keep the entire company up to date on what's going on at SmithRx.

Review from Operations Dept

They truly care about work/life balance.

Review from Customer Success Dept

What does the leadership team need to get better at?

taking accountability. having integrity. not talking in circles. giving ALL employees livable wages. Managers don't do anything and don't know how the people below them do their jobs yet get paid 4x as much.

Review from HR Dept
TOP
5%

Leadership Scores are rated in the Top 5% of similar size companies on Comparably

Rated SmithRx Leadership the Highest

  • Department - Finance
    +8%
  • Department - Product
    +7%
  • Experience - Entry Level
    +7%

Rated SmithRx Leadership the Lowest

  • Ethnicity - Other
    -17%
  • Department - Customer Support
    -9%
  • Experience - 3 to 6 Years
    -7%
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