SolarWinds Customer Service Manager Salaries in Austin | Comparably
SolarWinds Claimed Company
Founded in 1999, SolarWinds (NYSE:SWI) is a leading provider of simple, powerful, secure observability and IT?management software built to enable customers to accelerate their digital transformations. Our solutions provide organizations worldwide—regardless of type, size, or?complexity—with a comprehensive and unified view of today’s modern, distributed, and hybrid network environments. SolarWinds serves more than 300,000 customers worldwide, including 96% of the Fortune® 500, with 18 offices globally. Headquartered in Austin, Texas, SolarWinds is a leading provider of powerful and affordable observability and IT infrastructure management software. Our focus on the user and commitment to excellence in end-to-end hybrid IT performance management has established SolarWinds as a worldwide leader in solutions for observability, IT service management, application performance, and database management. read more
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SolarWinds Customer Service Manager Salaries in Austin

The average SolarWinds Customer Service Manager in Austin earns an estimated $79,031 annually, which includes an estimated base salary of $70,611 with a $8,420 bonus. SolarWinds' Customer Service Manager compensation is $8,737 more than the US average for a Customer Service Manager. Customer Service Manager salaries at SolarWinds in Austin can range from $45,000 - $106,000.

In Austin, The Customer Support Department at SolarWinds earns $7,962 more on average than the Admin Department.

Last updated 2 years ago.

$15k
$32k
$49k
$65k
$130k
$200k
$258k
$79,031
Average Compensation
$70,611
avg. base
$8,420
avg. bonus

Customer Service Manager Salaries at SolarWinds

In Austin, Customer Service Managers earn $3,811 more than Customer Service Managers.

Customer Service Manager
$75k*
CS Rep
$55k*
* estimated salary

Compensation at SolarWinds by Department

In Austin, The Customer Support Department averages $7,962 more than the Admin Department, and $10,169 less than the Business Development Department

Business Development
$73,333 Avg. total comp.
+$10k
Customer Support
$63,164 Avg. total comp.
Admin
$55,202 Avg. total comp.
-$8k

Customer Service Manager Compensation by Gender (All Companies)

The average female Customer Service Manager at companies similar size to SolarWinds reported making $85,760, while the average male Customer Service Manager at similar sized companies reported making $89,842.

Customer Service Manager Compensation by Ethnicity (All Companies)

The average Native American Customer Service Manager at companies similar size to SolarWinds reported making $150,000, while the average African American/Black Customer Service Manager at similar sized companies reported making $65,039.

How Customer Service Managers at SolarWinds Rate Their Compensation

The majority of Customer Service Managers at SolarWinds believe they're compensated fairly. 67% of Customer Service Managers at SolarWinds say they receive annual bonuses, and the vast majority (84%) are satisfied with their benefits. See more compensation ratings at SolarWinds

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