SolarWinds Senior Customer Service Manager Salaries in Dallas | Comparably
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SolarWinds Claimed Company
Founded in 1999, SolarWinds (NYSE:SWI) is a leading provider of simple, powerful, secure observability and IT?management software built to enable customers to accelerate their digital transformations. Our solutions provide organizations worldwide—regardless of type, size, or?complexity—with a comprehensive and unified view of today’s modern, distributed, and hybrid network environments. SolarWinds serves more than 300,000 customers worldwide, including 96% of the Fortune® 500, with 18 offices globally. Headquartered in Austin, Texas, SolarWinds is a leading provider of powerful and affordable observability and IT infrastructure management software. Our focus on the user and commitment to excellence in end-to-end hybrid IT performance management has established SolarWinds as a worldwide leader in solutions for observability, IT service management, application performance, and database management. read more
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SolarWinds Senior Customer Service Manager Salaries in Dallas

The average SolarWinds Senior Customer Service Manager in Dallas earns an estimated $86,792 annually, which includes an estimated base salary of $75,442 with a $11,350 bonus. SolarWinds' Senior Customer Service Manager compensation is $16,497 more than the US average for a Senior Customer Service Manager. Senior Customer Service Manager salaries at SolarWinds in Dallas can range from $32,000 - $200,000.

In Dallas, The Customer Support Department at SolarWinds earns $13,471 more on average than the Admin Department.

Last updated 2 years ago.

$15k
$32k
$49k
$65k
$130k
$200k
$258k
$86,792
Average Compensation
$75,442
avg. base
$11,350
avg. bonus

Senior Customer Service Manager Salaries at SolarWinds

In Dallas, Senior Customer Service Managers earn $4,547 more than Customer Service Managers.

Customer Service Manager
$82k*
Technical Support
$49k
CS Rep
$47k*
* estimated salary

Compensation at SolarWinds by Department

In Dallas, The Customer Support Department averages $13,471 more than the Admin Department, and $1,952 less than the IT Department

IT
$62,519 Avg. total comp.
+$2k
Customer Support
$60,567 Avg. total comp.
Admin
$47,096 Avg. total comp.
-$13k

Senior Customer Service Manager Compensation by Gender (All Companies)

The average female Senior Customer Service Manager at companies similar size to SolarWinds reported making $85,760, while the average male Senior Customer Service Manager at similar sized companies reported making $89,842.

Senior Customer Service Manager Compensation by Ethnicity (All Companies)

The average Native American Senior Customer Service Manager at companies similar size to SolarWinds reported making $150,000, while the average African American/Black Senior Customer Service Manager at similar sized companies reported making $65,039.

How Senior Customer Service Managers at SolarWinds Rate Their Compensation

The majority of Senior Customer Service Managers at SolarWinds believe they're compensated fairly. 67% of Senior Customer Service Managers at SolarWinds say they receive annual bonuses, and the vast majority (84%) are satisfied with their benefits. See more compensation ratings at SolarWinds

Do you believe you're paid fairly?
70% Yes
70
Does your company give annual bonuses?
67% Yes
67
Are you satisfied with your Benefits?
84% Yes
84

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