Sonesta – service employees deserve just as much scheduling certainty as their executive counterparts. the lack of support from upper management to get people hired is disappointing. "No money for new hires." Carlos Flores makes $700,000 a year?! | Comparably

Sonesta – service employees deserve just as much scheduling certainty as their executive counterparts. the lack of support from upper management to get people hired is disappointing. "No money for new hires." Carlos Flores makes $700,000 a year?!

Sonesta Claimed Company
Our diverse and distinctive portfolio of hotels spans 7 countries and covers a full range of services, from independence to full-service indulgence. read more
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service employees deserve just as much scheduling certainty as their executive counterparts. the lack of support from upper management to get people hired is disappointing. "No money for new hires." Carlos Flores makes $700,000 a year?!

What makes you most happy at work?

When I get my schedule more than one week in advance.

What is most positive about the culture and environment at your company?

I feel simultaneously respected as an employee and recognized as a human by my coworkers.

What do you like best about the leadership team?

The manager and AGM at my location provide positive reinforcement and show me they care about my quality of life.

What are some of the best things about your team?

My team members are trustworthy people of character and we always back each other up if there's a guest dispute.

Why do you feel undervalued and what would make you feel better about your compensation?

I feel undervalued when I get my schedule less than one week in advance and still am expected to provide 24/7 availability. a shift differential for the night shift would make a huge difference.

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