Sono Bello Employee Reviews
Out of 1358 Sono Bello employee reviews, 87% were positive. The remaining 13% were constructive reviews with the goal of helping Sono Bello improve their work culture. The HR team, with 100% positive reviews, reports the best experience at Sono Bello compared to all other departments at the company. The Customer Support team offered the most constructive feedback, with 26% of that department's reviews constructive in nature.
What does the leadership team need to get better at?
Understanding what happens in the "back" during surgery, preops, and post ops. Not only focusing on what the bonus for our center is.
Review from Product Dept
The new leadership (RD) has made absolutely no effort to get to know me or my team at all, which is an indication that she is not invested. There is no constructive feedback or education, only criticism. The new RD has never offered any selling strategies and tips. Definitely not a leader.
Review from Sales Dept
Valuing the hard work their clinical staff already does and not make us record or take tests on the work we are already doing. If we were not doing that work already we would not be employed at sonobello. It makes us feel like we will never get ahead/pay raise.
Review from Operations Dept
what is the leadership team?
Review from Sales Dept
communicate, be direct with the team, have more structure, and accountability, and not let staff do whatever they want.
Review from Operations Dept
Why do you feel undervalued and what would make you feel better about your compensation?
raise increases should match or go above yearly cost of living increase.
Review from Product Dept
Competitive salary and better total rewards package
In the 6 years ive been here ive gone from the esthetician to the fdc to helping in the back and now the surgical housekeeper role as well still helping up front and i feel like i can barely make ends meet and it seems like I've had to ask for raises and its very small. I think raises should be more
Review from Customer Support Dept
With all the travel and time away form home, I wish I was getting paid more. Not everyone can do what I do and be away for weeks at a time.
Review from Operations Dept
With how the rest of the country's cost of living has raised, it's very obvious to see we're reaching out more to those in Oklahoma City than those in Washington anymore, due to the cost of living being lower. Raising pay may keep tenured agents longer as prices raise countrywide.
Review from Customer Support Dept
What do your coworkers need to improve and how could you work together better?
We are very separated from the sales end to the front desk to the clinical staff. And its pretty frustrating. We have a good team yes. But yet i dont feel like we are a team as whole because of the separation of sales and clinical. More team meetings, team building, activities,
Review from Customer Support Dept
We need to find a way to ensure our coachings are actually impacting our PAs; it's tiring to send up the same incorrect information. Same with Kipany - it's very obvious their 'coachings' are not improving anything on their end.
Review from Customer Support Dept
Team work and accountability is what everyone on the team needs to work better
Review from Operations Dept
More teamwork, too much laziness
Review from Customer Success Dept
Fellow surgeons here are dishonest and dismissive of patients.
Review from Customer Success Dept
What needs to change to make the company culture better?
I think that things need to be addressed and not shoved under the rug and then they keep happening. I think again more team building activities and meeting pertaining to everyone not just clinical. Because there's so much that makes this company go. And everyone needs to be valued not just the sales
Review from Customer Support Dept
better teamwork, better compensation, and accountability on those not pulling their weight
Review from Customer Success Dept
My facility really struggles to work as a team.
Review from Customer Success Dept
Communication and understanding how their position works within the company.
Review from Admin Dept
Better communication Stop enabling certain behaviors Start paying people what they are worth and giving more bonues. Recognizing everyone not just the sales. Truly having room to grow in the company
Review from Customer Support Dept
What would you improve about your company's interview process?
There aren't any Interviews reviews of Sono Bello yet.
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What's going wrong and how can it be improved?
Just a lot of negative attitudes, lack of communication. Complacent things that just kind of get looked past on. More benefits more bonuses more incentives. People work harder when they know they are appreciated and know that things are being taken care of
Review from Customer Support Dept
We have so many 'problems' with PAs doing things incorrectly, being rude to patients/other PAs, etc. Simply ensuring our coaching is actually doing something and perhaps more 'punishment' (for lack of better words) for the continuing incorrect processes.
Review from Customer Support Dept
The money is the least I have ever made, especially for what they expect out of us.
Review from Customer Support Dept
Everything always falls back to the nurses, if something goes wrong, if the schedule was made incorrectly, if the paperwork was done wrong, etc. Ask less of the clinical staff or pay them accordingly.
Review from Operations Dept
to be more appreciate and to get a pay raise for the work put in
Review from Customer Success Dept
What would you most like to see improved at your company?
There aren't any Outlook reviews of Sono Bello yet.
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