Sono Bello Employee Reviews
Out of 1358 Sono Bello employee reviews, 87% were positive. The remaining 13% were constructive reviews with the goal of helping Sono Bello improve their work culture. The HR team, with 100% positive reviews, reports the best experience at Sono Bello compared to all other departments at the company. The Customer Support team offered the most constructive feedback, with 26% of that department's reviews constructive in nature.
Briefly describe your overall experience at your company
Review from Product Dept
Review from Customer Success Dept
What do you like best about the leadership team?
I feel like my voice is heard and carefully considered.
Review from Customer Success Dept
Mostly involved with each other. Not the working troops
Review from Product Dept
always present and willing to help out
Review from Customer Success Dept
They are responsive and understanding. They give you the tools you need to succeed.
Review from Sales Dept
They are professional, productive and involved with their teams and their growth.
Review from Admin Dept
What does the leadership team need to get better at?
Understanding what happens in the "back" during surgery, preops, and post ops. Not only focusing on what the bonus for our center is.
Review from Product Dept
The new leadership (RD) has made absolutely no effort to get to know me or my team at all, which is an indication that she is not invested. There is no constructive feedback or education, only criticism. The new RD has never offered any selling strategies and tips. Definitely not a leader.
Review from Sales Dept
Valuing the hard work their clinical staff already does and not make us record or take tests on the work we are already doing. If we were not doing that work already we would not be employed at sonobello. It makes us feel like we will never get ahead/pay raise.
Review from Operations Dept
what is the leadership team?
Review from Sales Dept
communicate, be direct with the team, have more structure, and accountability, and not let staff do whatever they want.
Review from Operations Dept
What is the best part about your compensation package?
They haven't raised the price of health insurance for at least 3 years (I can't remember if it's 3 or 5 years) and I have the opportunity to make monthly bonuses.
Review from Customer Success Dept
not able to use. dont get benefits from here,
Review from Customer Success Dept
The bonus structure is AMAZING
Review from Sales Dept
Our benefits, sick/vacation/pto's are all great.
Review from Admin Dept
My salary, and bonus structure
Review from Operations Dept
Why do you feel undervalued and what would make you feel better about your compensation?
raise increases should match or go above yearly cost of living increase.
Review from Product Dept
Competitive salary and better total rewards package
In the 6 years ive been here ive gone from the esthetician to the fdc to helping in the back and now the surgical housekeeper role as well still helping up front and i feel like i can barely make ends meet and it seems like I've had to ask for raises and its very small. I think raises should be more
Review from Customer Support Dept
With all the travel and time away form home, I wish I was getting paid more. Not everyone can do what I do and be away for weeks at a time.
Review from Operations Dept
With how the rest of the country's cost of living has raised, it's very obvious to see we're reaching out more to those in Oklahoma City than those in Washington anymore, due to the cost of living being lower. Raising pay may keep tenured agents longer as prices raise countrywide.
Review from Customer Support Dept
What are some of the best things about your team?
My team is positive, hard-working, caring, kind, and supportive of one another.
Review from Customer Success Dept
Just good people to work with
Review from Product Dept
all work hard and together
Review from Customer Success Dept
We are like family. Everyone is down to earth and works together beautifully
Review from Sales Dept
Friendly, intelligent, productive and professional. Has fun, everyone feels part of the company's team.
Review from Admin Dept
What do your coworkers need to improve and how could you work together better?
We are very separated from the sales end to the front desk to the clinical staff. And its pretty frustrating. We have a good team yes. But yet i dont feel like we are a team as whole because of the separation of sales and clinical. More team meetings, team building, activities,
Review from Customer Support Dept
We need to find a way to ensure our coachings are actually impacting our PAs; it's tiring to send up the same incorrect information. Same with Kipany - it's very obvious their 'coachings' are not improving anything on their end.
Review from Customer Support Dept
Team work and accountability is what everyone on the team needs to work better
Review from Operations Dept
More teamwork, too much laziness
Review from Customer Success Dept
Fellow surgeons here are dishonest and dismissive of patients.
Review from Customer Success Dept
What is most positive about the culture and environment at your company?
The company promotes and supports opportunities for team building activities, the team works really well together, and everyone is there for a common goal, which is to help our patients succeed with their aesthetic goals and patient safety. We all LOVE seeing our patients transform their lives!
Review from Customer Success Dept
supply scrubs to staff .
Review from Product Dept
Very clean and friendly place.
Review from Customer Success Dept
We gel together nicely. Everyone plays an important part and does it well.
Review from Sales Dept
We are inclusive. We have many high-level female executives so as a woman, you can see how great that is.
Review from Admin Dept
What needs to change to make the company culture better?
I think that things need to be addressed and not shoved under the rug and then they keep happening. I think again more team building activities and meeting pertaining to everyone not just clinical. Because there's so much that makes this company go. And everyone needs to be valued not just the sales
Review from Customer Support Dept
better teamwork, better compensation, and accountability on those not pulling their weight
Review from Customer Success Dept
My facility really struggles to work as a team.
Review from Customer Success Dept
Communication and understanding how their position works within the company.
Review from Admin Dept
Better communication Stop enabling certain behaviors Start paying people what they are worth and giving more bonues. Recognizing everyone not just the sales. Truly having room to grow in the company
Review from Customer Support Dept
What did you like most about the interview process?
Felt very conversational while still professional.
Professional, transparent, honest and thorough.
What would you improve about your company's interview process?
There aren't any Interviews reviews of Sono Bello yet.
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What makes you most happy at work?
The people and the positive impact we have on our patients.
Review from Customer Success Dept
co workers and happy patients
Review from Product Dept
I have the chance to work a very talented staff.
Review from Customer Success Dept
Helping people achieve their body goals and building their confidence!
Review from Sales Dept
I like being busy, having a fun and friendly atmosphere and culture. Everyone is treated as equals and I like feeling a part of something important.
Review from Admin Dept
What's going wrong and how can it be improved?
Just a lot of negative attitudes, lack of communication. Complacent things that just kind of get looked past on. More benefits more bonuses more incentives. People work harder when they know they are appreciated and know that things are being taken care of
Review from Customer Support Dept
We have so many 'problems' with PAs doing things incorrectly, being rude to patients/other PAs, etc. Simply ensuring our coaching is actually doing something and perhaps more 'punishment' (for lack of better words) for the continuing incorrect processes.
Review from Customer Support Dept
The money is the least I have ever made, especially for what they expect out of us.
Review from Customer Support Dept
Everything always falls back to the nurses, if something goes wrong, if the schedule was made incorrectly, if the paperwork was done wrong, etc. Ask less of the clinical staff or pay them accordingly.
Review from Operations Dept
to be more appreciate and to get a pay raise for the work put in
Review from Customer Success Dept
What do you like best about your company?
There aren't any Outlook reviews of Sono Bello yet.
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What would you most like to see improved at your company?
There aren't any Outlook reviews of Sono Bello yet.
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