Soothe Culture | Comparably
SEE ALL OPEN POSITIONS HERE
Soothe Claimed Company
Soothe, the world’s leading on-demand wellness company, lets users schedule a same-day service in the privacy of their home or office. It also offers workplace and event massage through its corporate wellness program, Soothe At Work. Soothe currently serves 73 markets across the United States, Canada, United Kingdom, Ireland, and Australia. read more
This company is accepting feedback from verified employees
EMPLOYEE
PARTICIPANTS
41
TOTAL
RATINGS
895

Soothe Company Culture

Soothe Culture

This score is derived from employee ratings & reviews
4.2/5
Soothe's Overall Culture is rated B

Top Rated Culture Dimensions

Soothe CEO

Top 5%Top 5% of Similar Size Companies on Comparably
John Ellis Soothe's CEO
John Ellis
88 /100

Diversity at Soothe

Top 20%Top 20% of Similar Size Companies on Comparably
B+

Diverse employees at Soothe have rated Team, CEO Rating, and Executive Team as the highest categories they have scored

Women at Soothe

Top 40%Top 40% of Similar Size Companies on Comparably
B-

Women at Soothe have rated Team, Manager, and Work Culture as the highest categories they have scored

Soothe eNPS

Net Promoter Score tracks your employees' overall score to this question: "On a scale from 0-10, how likely are you to recommend working at your company to a friend?"
Top 30%Top 30% of Similar Size Companies on Comparably

Recommend to a Friend?

53

Soothe employees are 53% more likely to recommend Soothe as a great place to work

70%Promoters
13%Passives
17%Detractors

Soothe Company News

Working at Soothe

Working at Soothe is rated highly by 41 employees, across various culture dimensions. Soothe employees are most satisfied about CEO Rating, Executive Team, and Manager categories, putting Soothe’s culture in the Top 25% compared to similar sized companies on Comparably and in the Top 10% compared to other companies in Los Angeles. See below in detail how working at Soothe was rated by employees.

Overall Company Culture at Soothe

B

Overall Company Culture at Soothe is rated B

Last updated months ago

Top
25%

Soothe ranks in the Top 25% of other companies on Comparably with 11-50 Employees for Overall Company Culture Score

Overall Company Culture Score by Department

This graph details how each department scores their Overall Company Culture

Results from 41 Employees

View Results
0
20
40
60
80
100
Customer Support
79
Customer Support79
Operations
78
Operations78

Soothe Employee Reviews

Out of 64 Soothe employee reviews, 96% were positive. The remaining 4% were constructive reviews with the goal of helping Soothe improve their work culture.

96%
4%
Positive Reviews96%
Constructive Feedback4%

Positive Reviews From Soothe Employees

  • What do you like best about the leadership team?
    I love that our CEO is a 'real' person who cares a lot about all of the people involved in making this company what it is, from the contractors right through to the exec level management. I love culture and inclusive nature they have created within the company. They are also very approachable.
  • What makes you most happy at work?
    I just love the job I do and the people I get to work with and learn from.

Constructive Feedback From Soothe Employees

  • Why do you feel undervalued and what would make you feel better about your compensation?
    $19.00 per hour is a bit low

Soothe Company Information

Soothe Company Overview

Soothe, the world’s leading on-demand wellness company, lets users schedule a same-day service in the privacy of their home or office. It also offers workplace and event massage through its corporate wellness program, Soothe At Work. Soothe currently serves 73 markets across the United States, Canada, United Kingdom, Ireland, and Australia.

Soothe was founded in 2013 and its current CEO is John Ellis. Since its inception 13 years ago, Soothe has grown to 48 employees.

Soothe Mission, Vision & Values

Soothe Mission Statement

Soothe's purpose and mission is to bring wellness to the world.

Soothe Vision Statement

Our team helps people achieve their best selves by matching clients with the best wellness professionals who meet their personalized needs. Their ongoing satisfaction and improvement reminds us of the positive daily impact our work has on our customers and the world.

Soothe Values

  • Customers First
  • Continuous Improvement
  • Servant Leadership
  • Ownership
  • Integrity
HeadquarterW Pico Blvd
Los Angeles, CA 90019
United States of America
Websitesoothe.com
Founding Date2013
Tel1(800) 960-7668
Company StatusPrivate
Jobswww.soothe.com/careers/
Social Sites
  • Our Marketing team enjoying lunch after a morning work session.
  • 100% Remote means you get to bring your best friend to work with you every day!

Soothe Employees

Soothe has 48 employees. 41 employees at Soothe have reviewed Soothe across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was months ago.

Overall, the 41 Soothe employees give their leadership a grade of A-, or Top 15% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.

Employees at Soothe are pleased with their total compensation at Soothe, which includes a combination of pay, stock and equity, and benefits.

Overall, employees at Soothe are extremely happy with their team. 41 Participants grade the quality of their coworkers an A. The majority believe the meetings at Soothe are effective, and the majority look forward to interacting with their coworkers.

The majority of employees at Soothe believe the environment at Soothe is positive. Most Participants believe the pace of work at Soothe is comfortably fast. About 52% of the employees at Soothe work 8 hours or less, while 6% of them have an extremely long day - longer than twelve hours.

Overall, the employees at Soothe are happy, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.

A Day in the Life
A Day in the Life
Soothe employees generally work 9.4 hrs a day
Work Hours
A Day in the Life
Employees at Soothe report the work pace is comfortably fast
Work Pace
A Day in the Life
97% of Soothe employees look forward to interacting with their team every day
Coworkers
A Day in the Life
Soothe employees most often take unlimited paid vacation and sick days each year
Perks & Benefits
A Day in the Life
83% of Soothe employees report they are happy with their work life balance
Work Life Balance
A Day in the Life
Soothe employees typically get valuable feedback on how to improve at work Every Week
Feedback
A Day in the Life
100% of Soothe employees call their work environment positive
Environment

Joining Soothe - Employee Onboarding

The prevailing opinion from employees about joining Soothe is that the company was somewhat prepared on their first day. Soothe employees concluded that their overall onboarding experience was positive. 50% said their direct manager was helpful with their acclimation during the first 90 days. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.

Soothe KPIs and OKRs

Employees’ understanding of Soothe's KPIs and OKRs is essential for its success. Out of 28 Soothe employees who’ve answered, “Are your company’s goals clear and are you invested in them?” 24 have said yes.

AnswerPercent
Yes86%
No14%
Are your company's goals clear, and are you invested in them?
AnswerPercent
Yes0%
No100%
Are the KPIs/OKRs for your department clear?

Soothe CEO & Leadership

Soothe CEO - John Ellis

John Ellis Soothe's CEO
88 /100

Soothe’s CEO John Ellis started in this role in 2020. John’s approval rate is in the Top 5% of all CEOs of similar-sized companies on Comparably, and in the Top 5% compared to the CEOs of all other companies in Los Angeles. Soothe’s CEO is highly regarded especially by employees with Over 10 Years experience, Male employees, and Caucasian employees. However, employees in the Operations department, employees in the Customer Support department, and employees with 3 to 6 Years experience have a less favorable view of the CEO and believe there is room for improvement. Compared to Soothe’s competitors, John Ellis ranks right above Zeel CEO Samer Hamadeh. Under Ellis’s leadership, Soothe employee respondents are most happy about their Executive Team and the company’s Manager. Gender and Perks And Benefits are two areas, according to respondents, where Soothe could stand to see real improvement.

Soothe Leadership

The Soothe Executive Team is rated an “A+” and led by CEO John Ellis, Vice President, Marketing Alon Rivel, and Chief Technology Officer Carl Trudel

  • John Ellis  CEO / President

    John Ellis CEO / President

    John Ellis serves as the CEO / President of Soothe.

  • Alon Rivel Vice President, Marketing

    Alon Rivel serves as the Vice President, Marketing of Soothe.

  • Carl Trudel Chief Technology Officer

    Carl Trudel serves as the Chief Technology Officer of Soothe.

  • James Murphy Vice President, Sales

    James Murphy serves as the Vice President, Sales of Soothe.

  • Evan Conroy VP, Operations

    Evan Conroy serves as the VP, Operations of Soothe.

  • Rachel Szabo General Manager, Skincare & Beauty

    Rachel Szabo serves as the General Manager, Skincare & Beauty of Soothe.

Diversity & Inclusion at Soothe

Diverse employees at Soothe score the company 87/100 across various culture categories, placing Soothe in the Top 20% of companies on Comparably with 11-50 Employees for Comparably's diversity score. The Diversity score provides insights into how diverse employees feel and rate their work experience at Soothe across various culture dimensions.

Ranked Culture the Highest

Women 79/100
Department - Customer Support
Men N/A/100
Diverse Employees N/A/100

Ranked Culture the Lowest

Women N/A/100
Men N/A/100
Diverse Employees N/A/100

Soothe Perks & Benefits

Health & Wellness

  • Dental Insurance
  • Vision Insurance
  • Health Insurance
  • Life Insurance
  • Gym Membership / Reimbursement

Paid Time Off

  • PTO / Vacation Policy
  • Paid Holidays
  • Maternity / Paternity Leave

Financial Benefits

  • 401K / Retirement Plan

Office Perks

  • Pet-Friendly
  • Company Social Outings
  • Work From Home Policy

Soothe PTO

Soothe's PTO and Vacation policy typically gives unlimited days off a year.

AnswerPercent
Flex Time0%
Vacation Policy0%
Office Meals0%
401k Contribution0%
Childcare0%
Other than healthcare, which of the following benefits is most important to you?
AnswerPercent
Yes0%
No0%
Does your boss expect you to work when you're on vacation?
AnswerPercent
$2500+/mo0%
$1500 - $2500/mo0%
$1000 -$1500/mo0%
$500 -$1000/mo0%
Less than $500/mo0%
What do you estimate the cash value of your benefits to be? Healthcare, PTO, etc?

Soothe Careers

Soothe Jobs

Search

No Recent Jobs found for Soothe on Comparably

Mark that you are interested and we will alert you when there are new positions available listed on Comparably

H1B Visa

In 2019, Soothe applied for 1 H1B visas. Of the work permits applied for, 100% were approved.

Work Permit Application Outcome

Soothe has a total of 48 employees

1
Total Applied
  • 100% Granted (1 out of 1)
  • 0% Denied ( out of 1)
  • 0% Withdrawn Application was withdrawn by the employer before approval/rejection ( out of 1)
  • 0% Certified-Withdrawn Application was approved but later withdrawn by employer ( out of 1)

This data was calculated using publicly sourced data from OFLC Performance Data

Let Soothe Know You Want To Work There

Overview of Candidates Interested in Soothe on Comparably

Candidates By Department

All Industries
50%
Design
10%
HR
10%
Product
10%
IT
10%
Other
10%

Candidates By Location

Los Angeles
90%
El Segundo
10%

Frequently Asked Questions regarding Soothe

What is Soothe address?

Soothe location is at W Pico Blvd

Who is the CEO of Soothe?

Soothe CEO is John Ellis, their score by employees is 88

What is Soothe eNPS?

The eNPS for Soothe is 53

How many employees work in Soothe?

Soothe has 48 employees

Who are Soothe competitors?

Soothe main competitors are Zeel, GLAMSQUAD, Massage Envy

×
Rate your company