Speed Commerce Employee Reviews
Out of 75 Speed Commerce employee reviews, 86% were positive. The remaining 14% were constructive reviews with the goal of helping Speed Commerce improve their work culture. The Customer Support team, with 82% positive reviews, reports the best experience at Speed Commerce compared to all other departments at the company.
Briefly describe your overall experience at your company
I like the people that I work with. The on going learning experiences we have here.
Review from Customer Support Dept
What do you like best about the leadership team?
We all work together as a team.
They are always willing to assist when you have a question.
We work as a family to help the customers. Everyone is friendly and have a positive out look. It is a great environment to work in.
Review from Customer Support Dept
Their willingness to help me grow.
They work with you & you are not just a number to them.
What does the leadership team need to get better at?
Resolving issues with reasonable expectation and being proactive instead of reactive.
Listening to their employees instead of treating them like a number. Hold weekly or monthly meetings with employees, not just corp.
Review from Customer Support Dept
What is the best part about your compensation package?
They pay is competitive for the area in which we live.
They are very generous with the PTO time that we use for vacation. sick days, and for time we just need off for family
Review from Customer Support Dept
It is very fair and generous for the area.
Unlimited PTO for salaried employees!
I like having insurance & pto.
Review from Customer Support Dept
Why do you feel undervalued and what would make you feel better about your compensation?
Perform duties outside of the normal required duties with no extra compensation. Even a slight pay increase or even some recognition would go a long way
We don’t come close to the median pay for the positions we hold. We might occasionally receive a raise of 10 or 15 cents but it isn’t annually and it isn’t enough to make a difference when the cost of living is so much above the pay. I really like the company but they compensate poorly.
Review from Customer Support Dept
What are some of the best things about your team?
We work together well and help each other complete tasks as a team.
There is a sense of camaraderie and community.
I find my co-workers to be very friendly and willing to help if you have a question.
They are easy to talk to about any situation. And is willing to work together.
Review from Customer Support Dept
We all work well together.
What do your coworkers need to improve and how could you work together better?
There aren't any Team reviews of Speed Commerce yet.
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What is most positive about the culture and environment at your company?
Managers care about their people & want them to succeed.
The general staff are mostly friendly and willing to help eachother out whether it be work related or personal life related.
Going out of there way to help the customers.
Review from Customer Support Dept
We do many activities that show that management appreciates you as an employee.
We have a very relaxed and fun culture that wants to work hard and accomplish goals.
What needs to change to make the company culture better?
There aren't any Environment reviews of Speed Commerce yet.
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What did you like most about the interview process?
Everything was explained well to me.
It was quick and the job offer came quickly.
The process was hassle free. Questions asked related to the job as well as me as a person.
I feel we get to see their real drive and commitment from the agent.
Review from Customer Support Dept
Easy process, comparable with most companies.
What would you improve about your company's interview process?
There aren't any Interviews reviews of Speed Commerce yet.
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What makes you most happy at work?
Completing my tasks successfully each day.
Being around so many agents that is willing to help each other.
Review from Customer Support Dept
It's a great environment to work in.
Being able to see my friends I have met over the 7 years.
My co-workers and supervisor are awesome and everyone gets along great.
What's going wrong and how can it be improved?
Management needs a more clearly defined objective and set of enforced rules, additionally they could pitch in more to help in our day to day task.
Pay employees fairly. Yearly raises and cost of living.
Review from Customer Support Dept
What do you like best about your company?
Lots of opportunities to grow at Speed Commerce. The company takes pride in developing employees and promoting from within. It's also a fun place to work where you feel appreciated and rewarded. It's a company you can grow old with but still feel young!
Review from Customer Support Dept
They care about the employees.
What would you most like to see improved at your company?
Pave the gravel parking lot.
Review from Customer Support Dept
I would like to see us grow to what we were in the past.