SPH Analytics Employee Reviews

I completly love it here. Its relaxed and i plan to hopefully be a QA in the future.

This is one of the worst jobs I've ever had. It's fine if you're working part-time or seasonal while you're in school or college, but as a full-time employee, the work is stressful, the pay is pathetic, and the company has very strict rules with no opportunities for growth.

it's good, the employees are nice but you have to make sure you disposition the calls appropriately

The new ELT does not care about its employees, at all. They ignore or better yet have an excuse for everything. ELT belittles its employees. ELT leaders do not speak to employees. Environment becomes stressful when ELT promises clients things that we (the company) cannot handle.

Theyre always assisting me in whatever i need

They are nice and explain things well when you do something wrong

Ease off on the rules and pay us more if you expect better efforts.

Communicating with the employees who actually have the experience, being they're the ones completing the day to day functions.

Id have to say dental insurance

I have dental and vision that's cheap

Higher pay and more opportunity for raises/promotions.

Getting paid more for the amount of work you are required to do

A new ELT team. Bring old ELT back and employees who knew what was going on.

Theyre always there to assist.

Everybody is friendly and caring towards each other

Firstly communication and most definitely throughput.

They make you feel welcomed quickly

The employees who actually do the work, right.

It was quick and easy

The people I talk to on the phone each day

It's a call center job with no skill-buidling.

Stop getting rid of employees with knowledge. Listen to employees with knowledge. Stop making promises the company can't keep up with technology wise. Stop telling employees we're making numbers in sales but continue being strict with paying for things or hiring people who are extremely needed.