Sprinklr Competitors | Comparably
Sprinklr Claimed Company
Sprinklr is the unified platform for all customer-facing functions. We call it unified customer experience management (Unified-CXM). We help companies deliver human experiences to every customer, every time, across any modern channel, at a once-impossible scale. Headquartered in New York City with over 2,400 employees globally, Sprinklr works with more than 1,000 of the world’s most valuable enterprises — global brands like Microsoft, P&G, Samsung and more than 50% of the Fortune 100. read more
EMPLOYEE
PARTICIPANTS
189
TOTAL
RATINGS
1763
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Sprinklr Competitors

Sprinklr competitors include Sprout Social, Hootsuite, Spredfast, Khoros and Percolate. Sprinklr ranks 2nd in CEO Score on Comparably vs its competitors. See below how Sprinklr compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.

CEO Rank
2nd
eNPS Rank
4th
Gender Rank
3rd
Diversity Rank
4th
Product Quality
4th
NPS Rank
5th
Pricing Rank
2nd
Customer Service
3rd

See Sprinklr Culture vs Competitors:

Sprinklr Competitors
RankCompanyScore
1Sprout Social77
2Sprinklr75
3Hootsuite75
4Spredfast71
5Khoros69
6Percolate63

Sprinklr Competitors at a Glance

Product Quality Score Comparison

Sprinklr Ranks 4th in Product Quality Score

100 Customers rate Sprinklr's Product Quality Score a 3.9/5, which ranks it 4th against its competitors, below Spredfast.

  1. 1st
    Sprout Social
    4.1 / 5
  2. 2nd
    Percolate
    4 / 5
  3. 3rd
    Spredfast
    4 / 5
  4. 4th
    Sprinklr
    3.9 / 5
  5. 5th
    Hootsuite
    3.9 / 5
  6. 6th
    Khoros
    1.5 / 5
Product Quality Score Comparison
RankCompany Score
1Sprout Social83
2Percolate80
3Spredfast80
4Sprinklr78
5Hootsuite78
6Khoros30
NPS Comparison

Sprinklr Ranks 5th in Net Promoter Score

121 Customers rate Sprinklr's Net Promoter Score a 10, which ranks it 5th against its competitors, below Hootsuite. Net Promoter score tracks customers' overall score to this question - “On a scale from 0-10, how likely are you to recommend Sprinklr to a friend?”.

  1. 1st
    Percolate
    38
  2. 2nd
    Sprout Social
    37
  3. 3rd
    Spredfast
    34
  4. 4th
    Hootsuite
    24
  5. 5th
    Sprinklr
    10
NPS Comparison
RankCompany Score
1Percolate38
2Sprout Social37
3Spredfast34
4Hootsuite24
5Sprinklr10
Pricing Score Comparison

Sprinklr Ranks 2nd in Pricing Score

90 Customers rate Sprinklr's Pricing Score a 3.9/5, which ranks it 2nd against its competitors, below Sprout Social.

  1. 1st
    Sprout Social
    4 / 5
  2. 2nd
    Sprinklr
    3.9 / 5
  3. 3rd
    Percolate
    3.9 / 5
  4. 4th
    Hootsuite
    3.7 / 5
  5. 5th
    Spredfast
    3.5 / 5
  6. 6th
    Khoros
    1.5 / 5
Pricing Score Comparison
RankCompany Score
1Sprout Social81
2Sprinklr78
3Percolate78
4Hootsuite75
5Spredfast71
6Khoros10
Customer Service Comparison

Sprinklr Ranks 3rd in Customer Service

71 Customers rate Sprinklr's Customer Service a 3.8/5, which ranks it 3rd against its competitors, below Sprout Social.

  1. 1st
    Khoros
    5 / 5
  2. 2nd
    Sprout Social
    4 / 5
  3. 3rd
    Sprinklr
    3.8 / 5
  4. 4th
    Percolate
    3.7 / 5
  5. 5th
    Spredfast
    3.7 / 5
  6. 6th
    Hootsuite
    3.6 / 5
Customer Service Comparison
RankCompany Score
1Khoros100
2Sprout Social81
3Sprinklr76
4Percolate75
5Spredfast75
6Hootsuite73
Overall Culture Score Comparison

Sprinklr Ranks 2nd in Overall Culture Score

189 Employees rate Sprinklr's Overall Culture a 75/100, which ranks it 2nd against its competitors, below Sprout Social. Overall Culture scores are aggregated from all of the questions employees at a company answer on Comparably.

  1. 1st
    Sprout Social
    77 / 100
  2. 2nd
    Sprinklr
    75 / 100
  3. 3rd
    Hootsuite
    75 / 100
  4. 4th
    Spredfast
    71 / 100
  5. 5th
    Khoros
    69 / 100
  6. 6th
    Percolate
    63 / 100
Overall Culture Score Comparison
RankCompany Score
1Sprout Social77
2Sprinklr75
3Hootsuite75
4Spredfast71
5Khoros69
6Percolate63
eNPS Comparison

Sprinklr Ranks 4th in Employee Net Promoter Score

151 Employees rate Sprinklr's Employee Net Promoter Score a 23, which ranks it 4th against its competitors, below Hootsuite. Employee Net Promoter score tracks employees' overall score to this question - “On a scale from 0-10, how likely are you to recommend working at Sprinklr to a friend?”.

  1. 1st
    Spredfast
    50
  2. 2nd
    Sprout Social
    34
  3. 3rd
    Hootsuite
    28
  4. 4th
    Sprinklr
    23
  5. 5th
    Khoros
    0
  6. 6th
    Percolate
    -25
eNPS Comparison
RankCompany eNPS
1Spredfast50
2Sprout Social34
3Hootsuite28
4Sprinklr23
5Khoros0
6Percolate-25
Gender Score Comparison

Sprinklr Ranks 3rd in Gender Score

33 Employees rate Sprinklr's Gender Score a 72/100, which ranks it 3rd against its competitors, below Hootsuite. The Gender Score tracks how positively women rate their experience at Sprinklr.

  1. 1st
    Sprout Social
    80 / 100
  2. 2nd
    Hootsuite
    77 / 100
  3. 3rd
    Sprinklr
    72 / 100
  4. 4th
    Spredfast
    68 / 100
  5. 5th
    Percolate
    64 / 100
Gender Score Comparison
RankCompany Score
1Sprout Social80
2Hootsuite77
3Sprinklr72
4Spredfast68
5Percolate64
Diversity Score Comparison

Sprinklr Ranks 4th in Diversity Score

22 Employees rate Sprinklr's Diversity Score a 69/100, which ranks it 4th against its competitors, below Khoros. The Diversity Score tracks how positively diverse employees rate their experience at Sprinklr.

  1. 1st
    Sprout Social
    83 / 100
  2. 2nd
    Hootsuite
    79 / 100
  3. 3rd
    Khoros
    76 / 100
  4. 4th
    Sprinklr
    69 / 100
  5. 5th
    Spredfast
    66 / 100
  6. 6th
    Percolate
    60 / 100
Diversity Score Comparison
RankCompany Score
1Sprout Social83
2Hootsuite79
3Khoros76
4Sprinklr69
5Spredfast66
6Percolate60
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