84
out of 100
Comparably Awards
Sprinklr Claimed Company
Sprinklr is the unified platform for all customer-facing functions. We call it unified customer experience management (Unified-CXM). We help companies deliver human experiences to every customer, every time, across any modern channel, at a once-impossible scale. Headquartered in New York City with over 2,400 employees globally, Sprinklr works with more than 1,000 of the world’s most valuable enterprises — global brands like Microsoft, P&G, Samsung and more than 50% of the Fortune 100. read more
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Sprinklr Competitors
Sprinklr competitors include Sprout Social, Hootsuite, Spredfast, Khoros and Percolate. Sprinklr ranks 2nd in CEO Score on Comparably vs its competitors. See below how Sprinklr compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.
CEO Rank
2nd
eNPS Rank
4th
Gender Rank
3rd
Diversity Rank
4th
Product Quality
4th
NPS Rank
5th
Pricing Rank
2nd
Customer Service
3rd
See Sprinklr Culture vs Competitors:
Sprinklr Competitors at a Glance
CEO Ratings Comparison
Sprinklr's CEO Score Ranks 2nd
148 Employees at Sprinklr rate Ragy Thomas a 80 out of 100, which ranks them 2nd below Spredfast's CEO,Rod Favaron. Last rating was months ago.
- 1st
Rod FavaronSpredfast15 Employees at Spredfast rate Rod Favaron a 84 out of 100, which ranks them 1st out of Sprinklr's competitors. Last rating was months ago.
- 3rd
Irina NovoselskyHootsuite78out of 10050 Employees at Hootsuite rate Irina Novoselsky a 78 out of 100, which ranks them 3rd out of Sprinklr's competitors. Last rating was months ago.
- 4th
Justyn HowardSprout Social77out of 10031 Employees at Sprout Social rate Justyn Howard a 77 out of 100, which ranks them 4th out of Sprinklr's competitors. Last rating was months ago.
- 5th
Khoros74out of 10016 Employees at Khoros rate a 74 out of 100, which ranks them 5th out of Sprinklr's competitors. Last rating was months ago.
- 6th
Randy WoottonPercolate58out of 1008 Employees at Percolate rate Randy Wootton a 58 out of 100, which ranks them 6th out of Sprinklr's competitors. Last rating was months ago.
Product Quality Score Comparison
Sprinklr Ranks 4th in Product Quality Score
100 Customers rate Sprinklr's Product Quality Score a 3.9/5, which ranks it 4th against its competitors, below Spredfast.
NPS Comparison
Sprinklr Ranks 5th in Net Promoter Score
121 Customers rate Sprinklr's Net Promoter Score a 10, which ranks it 5th against its competitors, below Hootsuite. Net Promoter score tracks customers' overall score to this question - “On a scale from 0-10, how likely are you to recommend Sprinklr to a friend?”.
Pricing Score Comparison
Sprinklr Ranks 2nd in Pricing Score
90 Customers rate Sprinklr's Pricing Score a 3.9/5, which ranks it 2nd against its competitors, below Sprout Social.
Customer Service Comparison
Sprinklr Ranks 3rd in Customer Service
71 Customers rate Sprinklr's Customer Service a 3.8/5, which ranks it 3rd against its competitors, below Sprout Social.
Overall Culture Score Comparison
Sprinklr Ranks 2nd in Overall Culture Score
189 Employees rate Sprinklr's Overall Culture a 75/100, which ranks it 2nd against its competitors, below Sprout Social. Overall Culture scores are aggregated from all of the questions employees at a company answer on Comparably.
eNPS Comparison
Sprinklr Ranks 4th in Employee Net Promoter Score
151 Employees rate Sprinklr's Employee Net Promoter Score a 23, which ranks it 4th against its competitors, below Hootsuite. Employee Net Promoter score tracks employees' overall score to this question - “On a scale from 0-10, how likely are you to recommend working at Sprinklr to a friend?”.
Gender Score Comparison
Sprinklr Ranks 3rd in Gender Score
33 Employees rate Sprinklr's Gender Score a 72/100, which ranks it 3rd against its competitors, below Hootsuite. The Gender Score tracks how positively women rate their experience at Sprinklr.
Diversity Score Comparison
Sprinklr Ranks 4th in Diversity Score
22 Employees rate Sprinklr's Diversity Score a 69/100, which ranks it 4th against its competitors, below Khoros. The Diversity Score tracks how positively diverse employees rate their experience at Sprinklr.
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