State Street – I used to love it, but now I just worry for my clients and their decreasing level of service. The new service model sets a low standard. | Comparably

State Street – I used to love it, but now I just worry for my clients and their decreasing level of service. The new service model sets a low standard.

State Street Claimed Company
At State Street, we partner with institutional investors all over the world to provide comprehensive financial services, including investment management, investment research and trading, and investment servicing. Whether you are an asset manager, asset owner, alternative asset manager, insurance company, pension fund or official institution, you can rely on us to be focused on your challenges. We are committed to doing what it takes to help you perform better — now and in the future. read more
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I used to love it, but now I just worry for my clients and their decreasing level of service. The new service model sets a low standard.

What is most positive about the culture and environment at your company?

Once in a while, they buy us lunch.

What are some of the best things about your team?

My team is like a family, we all bond because we?

What's going wrong and how can it be improved?

Senior leadership should ask the day-to-day managers how we can correct the course of the company vs. hiring consultants, which got us into this mess in the first place.

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