State Street Employee Reviews
Out of 155 State Street employee reviews, 58% were positive. The remaining 42% were constructive reviews with the goal of helping State Street improve their work culture. The Customer Support team, with 90% positive reviews, reports the best experience at State Street compared to all other departments at the company.
Briefly describe your overall experience at your company
What do you like best about the leadership team?
Always supportive and encourage career advancement
Talk about things that are important, but disconnect from how that plays out on the ground
Pleasure to have a team like this
Carrying everyone along and everyone opinion matters
Review from Customer Support Dept
It is very friendly , work culture is good
What does the leadership team need to get better at?
Need to stop pretend that they are people oriented
By communicating and not giving one individual on the team, the 30 to make all the decisions
Talk to the employees who are actually doing the daily work
Long term outlook and vauling employees. Everything is controlled by third party vendors as SSB has lost most of their in-hiuse knowledge base.
Connect with organization. Plans are not inline to reality
What is the best part about your compensation package?
I don't want to do this bit
Please keep your feedback constructive.
the health insurance was the best feature
compensation is the best for me
Retirment fund for now MPF
Review from Customer Support Dept
Why do you feel undervalued and what would make you feel better about your compensation?
Change the company since management of State Street is worst and HR are more worst
State street pays below market average for similar positions, has lackluster benefits, and doesn't care in the slightest. If they really wanted to make peoples' lives better, they'd read the writing so plainly on the wall.
Pay the market rate and reward high performers.
All the work is outsourced to india....and our colleagues in india dont stay for long. So we are constantly training new coworkers and doing the work of 3 to 4 people. No work life balance if you are salaried. Company has generous holidays but that means more work for u when someone is out..
I would like to be paid more or given less respsonsibility if i didnt get paid more. I do more and am a better employee than others and i know i make less
What are some of the best things about your team?
Team work together but they are undervalued & this is due to MD Jayashree Sathy , VP Arpit Jhawar, & VP Hari Vellatt
All of the colleagues on my team work hard. They have been working here for years and have a lot of knowledge. However they are all underpaid for the jobs that they perform.
I don't want to do this bit
I dont wish to express it
Strong commitment to the work and to each other
What do your coworkers need to improve and how could you work together better?
They should be willing to work more collaboratively.
I either don't care about or actively loathe my coworkers, and I know they feel the same about me. Management is out of touch with the modern world and refuses to accept any criticism revolving around that very obvious fact.
Cross functional collaboration and tranparency from leadership
No performance culture - everyone knows it's just a job. People adapt to the chaos by developing bad habits: pushing work onto others instead of contributing, pointing fingers, having a passive attitude about improvement. My offshore coworkers are the low bidder for the job and bad at it.
Need to educate themselves and expand skill set
What is most positive about the culture and environment at your company?
Nothing. I don't sit near my team because of building overloading and lack of assigned seating/desks.
I don't want to do this bit
Leaving for the day. Words.
The flexible working allow working in fast paced environment in my own way where I can motivate myself as also complete my daily tasks effectively and efficiently
strong work from home culture
What needs to change to make the company culture better?
Management Need to be change especially Indian Management
More attention needs to be made to the individual and less to the bottom line.
Stop the outsourcing or atleast be able to retain the people hired in India.
Company needs to build for the long term. It has a short term profit now mentality which lends itself to the abuse of rules. This is why they are in trouble so mich with the SEC
More staff to be hired. Robust technology to be deployed
What did you like most about the interview process?
The process was straight forward and moved swiftly.
Friendly interactions with managers when interviewing.
Very open minded leadership with a real vision
People are fouthcomming. Dont hold back on the atmosphere.
The test of knowledge from the hiring manager and the calm spirit in which the ask questions
Review from Customer Support Dept
What would you improve about your company's interview process?
Favourism & Pathetic recruitment team
Streamline amd interview only when there are openings
Have local HR presence and hire quicker so that cross training can take place and not when staff have departed 6 months earlier
What makes you most happy at work?
Working with my customers and being a part of their success.
Motivation of growth till the end
In person conversation when working on projects etc.
i am happy if i am busy
Review from Customer Support Dept
supportive, engaging, energetic, innovative, globally diverse teams
What's going wrong and how can it be improved?
People management, Dirty politics, biasness, higher boss having affair with junior staff then giving them advantage, good staff are shown doors, all this need to be stopped
Start paying staff market rates and invest in the staff
Disconnect between senior management and staff
Everyone thinks State Street is bad and slow at what they do
Stated above. Needs a longer term view and less leadership turnover
What would you most like to see improved at your company?
Revenue growth vs cost cutting