Stitch Fix Employee Reviews
Out of 150 Stitch Fix employee reviews, 75% were positive. The remaining 25% were constructive reviews with the goal of helping Stitch Fix improve their work culture. The Customer Support team, with 85% positive reviews, reports the best experience at Stitch Fix compared to all other departments at the company.
Briefly describe your overall experience at your company
What do you like best about the leadership team?
Everything they are awesome and friendly
Somewhat interactive with employees, generally positive and upbeat
we are a great team
Nice and tend to be helpful
My direct leadership team is transparent and hands-on with helping people meet their goals.
What does the leadership team need to get better at?
Caring about the associates. Building mutually respectful relationships with everyone regardless of position. Also communicated better and organize more.
Manager makes everything seem happy go lucky even when its serious. You show improvement and that you can make improvements but then due to personal reasons things slip and you're fired immediately after one talk.
No strategy, no self awareness, no humility, no transparency, no communication
Creating opportunities for growth and promotion for individuals other than themselves. Nepotism runs rampant.
LISTEN to their people. If more than half the team shares feedback that a manager is bad at their job, do something about it.
What is the best part about your compensation package?
Everything they offer great benefits
A bit higher than other part-time remote wage
Employee store and paid holidays
Benefits and cash. Equity no longer means anything woth stock price in the toilet.
The price of my insurance is excellent and I love the time I am able to take off without fear of losing my job.
Why do you feel undervalued and what would make you feel better about your compensation?
more and fair rate for work done
Our pay review has been stalled 3 times - i found out through gossip vines how much less percentile i am paid vs our tech/eng teams
I consistently score high for the way I lead and manage, yet am never recognized or compensated for it.
Other companies pay higher for the same position.
Better pay and better paid time off.
What are some of the best things about your team?
Everything i just live working fir the company
Team vibe of people in same role. General care from one another
Review from Customer Support Dept
Willingness to support each other
Great people who care deeply
Some are genuine, fun, hard working, creative and diligent
What do your coworkers need to improve and how could you work together better?
Hire better talent and don't go to the mall and pick ppl out.
Leadership not more management systems.
What is most positive about the culture and environment at your company?
Friendly caring loving hope joy peeace
Big dreams for the future
People are encouraged to be their best selves and be genuine.
That everyones voice is heard and welcomed
The autonomy to take initiative on meaningful work that drives impact.
What needs to change to make the company culture better?
Leadership needs to listen to the thoights and ideas of managers and senior managers instead of ingoring them and only listening to directors and above.
A flatter management org and increased use of process have not resulted in a better company. Multiple competing management visions and politics with no effective leadership have resulted in a quagmire.
What did you like most about the interview process?
Very easy and fast didnt take long
Generally positive and encouraging throughout
it was thorough but not drawn out.
The ability to showcase my skills through a one on one interview as well as in a project
Opportunity to meet with a number of different members of the company - provides multiple perspectives and experiences to use as a gauge of if the company is a good fit for me.
What would you improve about your company's interview process?
Projects are ridiculous and not good use of evaluating talent
Streamlining our interview processes, which we are doing.
What makes you most happy at work?
They offer you food when you dont have anything
The people who I work with makes coming to work worth it.
Work-life balance. Being able to work remotely and build a schedule that works for me and my family
Being able to drive new ideas and processes forward. Hearing what my clients love about our service. And, being able to work on a team that is encouraging, inclusive and creates a sense of belonging.
Currently, there is not much.
What's going wrong and how can it be improved?
Listen and respond to those in the trenches who truly understand why clients are unhappy
Everything is going wrong. Bad management, poor leadership, and an even worse P&C team. No faith this company will turn things around.
We currently have algorithms styling people and they think humans are doing it. We are constantly expected to go faster which leads to poor outcomes for clients. Coupled with zero inventory and no transparency to clients they are often left in the dark and angry at us.
Lack of communication from management at the highest levels. Too many changes are made at one time which creates chaos & more issues.
The environment is too fast paced with not enough support
What do you like best about your company?
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What would you most like to see improved at your company?
Lack of understanding between HQ and remote teams