Stitch Fix Culture | Comparably
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Stitch Fix Claimed Company
It’s our vision to transform the way people find what they love by combining technology with the creative touch of style experts. The Stitch Fix experience is not merely curated—it’s truly personalized to each client we style. We are changing the way people get dressed and are committed to inspiring everyone to feel their most confident selves. We’re disrupting the future of retail with the precision of data science by combining it with human instinct to find pieces that fit our client’s unique style. This novel juxtaposition attracts a highly diverse group of talented people who are both thinkers and doers. This results in a simple, yet powerful offering to our customers and a successful, growing business serving millions of men, women and kids throughout the US and UK. We believe we are only scratching the surface and are looking for incredible people like you to help us boldly create our future. Find a career that looks good on you—apply today! read more
EMPLOYEE
PARTICIPANTS
164
TOTAL
RATINGS
1511

Stitch Fix Company Culture

Stitch Fix Culture

This score is derived from employee ratings & reviews
2.9/5
Stitch Fix's Overall Culture is rated C-

Top Rated Culture Dimensions

Stitch Fix CEO

Bottom 20%Bottom 20% of Similar Size Companies on Comparably
Elizabeth Spaulding Stitch Fix's CEO
Elizabeth Spaulding
58 /100

Diversity at Stitch Fix

Bottom 25%Bottom 25% of Similar Size Companies on Comparably
D+

Diverse employees at Stitch Fix have rated Outlook, Environment, and Work Culture as the highest categories they have scored

Women at Stitch Fix

Bottom 45%Bottom 45% of Similar Size Companies on Comparably
C

Women at Stitch Fix have rated Team, Environment, and Work Culture as the highest categories they have scored

Stitch Fix eNPS

Net Promoter Score tracks your employees' overall score to this question: "On a scale from 0-10, how likely are you to recommend working at your company to a friend?"
Bottom 40%Bottom 40% of Similar Size Companies on Comparably

Recommend to a Friend?

-20

Stitch Fix employees are -20% more likely to recommend Stitch Fix as a great place to work

33%Promoters
14%Passives
53%Detractors

Working at Stitch Fix

Working at Stitch Fix is rated below average by 164 employees, across various culture dimensions. Stitch Fix employees rate Environment highest among all categories, and think that Professional Development and Leadership have the most room for improvement, putting Stitch Fix’s culture in the Bottom 30% compared to similar sized companies on Comparably and in the Bottom 25% compared to other companies in San Francisco. See below in detail how working at Stitch Fix was rated by employees.

Overall Company Culture at Stitch Fix

C-

Overall Company Culture at Stitch Fix is rated C-

Last updated months ago

Bottom
30%

Stitch Fix ranks in the Bottom 30% of other companies on Comparably with 5,001-10,000 Employees for Overall Company Culture Score

Overall Company Culture Score by Department

This graph details how each department scores their Overall Company Culture

Results from 164 Employees

View Results
0
20
40
60
80
100
Sales
80
Sales80
Customer Support
72
Customer Support72
Engineering
70
Engineering70
Operations
63
Operations63
Marketing
55
Marketing55
Design
51
Design51

Stitch Fix Employee Reviews

Out of 150 Stitch Fix employee reviews, 75% were positive. The remaining 25% were constructive reviews with the goal of helping Stitch Fix improve their work culture.

75%
25%
Positive Reviews75%
Constructive Feedback25%

Positive Reviews From Stitch Fix Employees

  • What did you like most about the interview process?
    Very easy and fast didnt take long
  • What makes you most happy at work?
    They offer you food when you dont have anything
  • What is most positive about the culture and environment at your company?
    Friendly caring loving hope joy peeace

Constructive Feedback From Stitch Fix Employees

  • What's going wrong and how can it be improved?
    Listen and respond to those in the trenches who truly understand why clients are unhappy
  • What does the leadership team need to get better at?
    Caring about the associates. Building mutually respectful relationships with everyone regardless of position. Also communicated better and organize more.
  • Why do you feel undervalued and what would make you feel better about your compensation?
    more and fair rate for work done

Stitch Fix Company Information

Stitch Fix Company Overview

It’s our vision to transform the way people find what they love by combining technology with the creative touch of style experts. The Stitch Fix experience is not merely curated—it’s truly personalized to each client we style. We are changing the way people get dressed and are committed to inspiring everyone to feel their most confident selves. We’re disrupting the future of retail with the precision of data science by combining it with human instinct to find pieces that fit our client’s unique style. This novel juxtaposition attracts a highly diverse group of talented people who are both thinkers and doers. This results in a simple, yet powerful offering to our customers and a successful, growing business serving millions of men, women and kids throughout the US and UK. We believe we are only scratching the surface and are looking for incredible people like you to help us boldly create our future. Find a career that looks good on you—apply today!

Stitch Fix was founded in 2011 and its current CEO is Elizabeth Spaulding. Since its inception 15 years ago, Stitch Fix has grown to 9000 employees.

Stitch Fix Mission, Vision & Values

Stitch Fix Vision Statement

Transforming the way people find what they love

Sustainability and Corporate Social Responsibility at Stitch Fix

Upholding responsible standards
We’re responsible for creating the change we want to see in the world. It starts with establishing an ethical supply chain and taking measurable action toward a healthier planet.

Driving change
From our suppliers to the materials we work with, we are committed to using the power of our data, resources and partnerships to catalyze change.

How we create
We’re committed to providing everyone we serve with products made more sustainably and responsibly.

Sustainable materials
We plan to source 100% of the main materials in our private label products more sustainably than conventional alternatives by 2025. In 2021 we reached 47% of our total goal.

Learn more about our sustainability responsibility efforts at https://impact.stitchfix.com/

Headquarter1 Montgomery Tower
San Francisco, CA 94104
United States of America
Websitewww.stitchfix.com
Founding Date2011
Tel+1-415-386-3850
Company StatusPublic
StockSFIX
Jobswww.stitchfix.com/careers
Social Sites

Stitch Fix Competitors

Stitch Fix competitors include Netflix, Blue Apron, Daily Harvest, and Trunk Club. Stitch Fix ranks 4th in Overall Culture Score on Comparably vs its competitors. See below how Stitch Fix compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.

  1. #1
    Netflix's Logo
    Netflix
    4.6/5
  2. #2
    Blue Apron's Logo
    Blue Apron
    3.7/5
  3. #3
    Daily Harvest's Logo
    Daily Harvest
    2.9/5
  4. #4
    Stitch Fix's Logo
    Stitch Fix
    2.9/5
  5. #5
    Trunk Club's Logo
    Trunk Club
    2.8/5
  • Culture Video
  • Stitch Fix For Good
  • Our styling community

Stitch Fix Employees

Stitch Fix has 9000 employees. 164 employees at Stitch Fix have reviewed Stitch Fix across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was months ago.

Overall, the 164 Stitch Fix employees give their leadership a grade of D, or Bottom 20% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.

Employees at Stitch Fix are not very pleased with their total compensation at Stitch Fix, which includes a combination of pay, stock and equity, and benefits.

Overall, employees at Stitch Fix are generally satisfied with their team. 164 Participants grade the quality of their coworkers a C. Half of them believe the meetings at Stitch Fix are effective, and the majority look forward to interacting with their coworkers.

The majority of employees at Stitch Fix believe the environment at Stitch Fix is positive. Most Participants believe the pace of work at Stitch Fix is extremely fast. About 82% of the employees at Stitch Fix work 8 hours or less, while 1% of them have an extremely long day - longer than twelve hours.

Overall, the employees at Stitch Fix are not very happy, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.

A Day in the Life
A Day in the Life
Stitch Fix employees generally work 8.2 hrs a day
Work Hours
A Day in the Life
Employees at Stitch Fix report the work pace is extremely fast
Work Pace
A Day in the Life
On a typical day, employees at Stitch Fix have 4+ meetings
Meetings
A Day in the Life
74% of Stitch Fix employees look forward to interacting with their team every day
Coworkers
A Day in the Life
33% of Stitch Fix employees report they are happy with their work life balance
Work Life Balance
A Day in the Life
Stitch Fix employees typically get valuable feedback on how to improve at work Once a year
Feedback
A Day in the Life
64% of Stitch Fix employees call their work environment positive
Environment

Joining Stitch Fix - Employee Onboarding

The prevailing opinion from employees about joining Stitch Fix is that the company was very unprepared on their first day. Stitch Fix employees concluded that their overall onboarding experience was negative. 67% said their direct manager was helpful with their acclimation during the first 90 days. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.

Stitch Fix KPIs and OKRs

At Stitch Fix 50% of employees think their department KPIs and OKRs are clear. Employees’ understanding of Stitch Fix's KPIs and OKRs is essential for its success. Out of 7 Stitch Fix employees who’ve answered, “Are your company’s goals clear and are you invested in them?” 4 have said yes.

AnswerPercent
Yes57%
No43%
Are your company's goals clear, and are you invested in them?
AnswerPercent
Yes50%
No50%
Are the KPIs/OKRs for your department clear?

Stitch Fix CEO & Leadership

Stitch Fix CEO - Elizabeth Spaulding

Elizabeth Spaulding Stitch Fix's CEO
58 /100

Stitch Fix’s CEO Elizabeth Spaulding started in this role in 2021. Elizabeth’s approval rate is lower compared to CEOs at similar sized companies, putting Elizabeth in the Bottom 20% of all CEOs of similar-sized companies on Comparably, and in the Bottom 15% compared to CEOs of all other companies in San Francisco. Elizabeth Spaulding’s employees rank Stitch Fix in the Top 15% for Environment, in the Top 50% for Perks And Benefits, and in the Bottom 45% for Happiness. Spaulding is generally unpopular with Stitch Fix employees, but ranks especially low with employees in the Engineering department, and by employees with 1 to 3 Years experience and employees in the Operations department. However, employees with the company for 1 to 2 Years have a slightly more favorable view of the CEO.

Stitch Fix Leadership

The Stitch Fix Executive Team is rated a “D+” and led by CEO Elizabeth Spaulding, Chief Algorithms Officer Eric Colson, and CTO Cathy Polinsky

  • Elizabeth Spaulding  CEO / President

    Elizabeth Spaulding CEO / President

    Elizabeth Spaulding serves as the CEO / President of Stitch Fix.

  • Eric Colson Chief Algorithms Officer

    Mr. Eric Colson is Advisor of Mortar Data Inc. Mr. Colson has been the Chief Algorithms Officer at Stitch Fix, Inc.... read more

  • Cathy Polinsky CTO

    Cathy Polinsky serves as the CTO of Stitch Fix. Cathy started at Stitch Fix in Oct of 2016. Cathy currently resides in... read more

  • Greg Johnson VP, Executive Creative Director

    Greg Johnson serves as the VP, Executive Creative Director of Stitch Fix. Greg started at Stitch Fix in Sep of 2018.... read more

  • Minesh Shah Vice President, Operations

    Minesh Shah serves as the Vice President, Operations of Stitch Fix. Minesh started at Stitch Fix in Sep of 2018. Minesh... read more

  • Katrina Lake Founder, CEO

    Katrina Lake serves as the Founder, CEO of Stitch Fix. Katrina started at Stitch Fix in October of 2010. Katrina... read more

  • Jevan Lenox VP, Talent

    Jevan Lenox serves as the VP, Talent of Stitch Fix. Jevan started at Stitch Fix in June of 2018. Jevan currently resides... read more

  • Lindsay Ferstandig VP of Strategy

    Lindsay Ferstandig serves as the VP of Strategy of Stitch Fix. Lindsay started at Stitch Fix in January of 2019. Lindsay... read more

  • Cooper Greene Vice President, Total Rewards & People Operations

    Cooper Greene serves as the Vice President, Total Rewards & People Operations of Stitch Fix.

Stitch Fix Salaries

How much does Stitch Fix pay?

How much do people at Stitch Fix get paid? See the latest salaries by department and job title. The average estimated annual salary, including base and bonus, at Stitch Fix is $120,174, or $57 per hour, while the estimated median salary is $133,756, or $64 per hour.

At Stitch Fix, the highest paid job is a Director of Marketing at $229,860 annually and the lowest is a CS Rep at $45,893 annually. Average Stitch Fix salaries by department include: Sales at $157,059, Product at $165,343, Customer Support at $46,993, and Engineering at $158,918. Half of Stitch Fix salaries are above $133,756.

80 employees at Stitch Fix rank their Compensation in the Bottom 40% of similar sized companies in the US (based on 242 ratings) while 76 employees at Stitch Fix rank their Perks And Benefits in the Top 50% of similar sized companies in the US (based on 80 ratings).

Salaries contributed from Stitch Fix employees include job titles like Engineering Manager, Senior UI/UX Designer, Marketing Manager, and Content Manager. Comparably data has a total of 5 salary records from Stitch Fix employees.

Last updated months ago.

1st Percentile
$73k
$73k1st Percentile
17th Percentile
$104k
$104k17th Percentile
33rd Percentile
$130k
$130k33rd Percentile
50th Percentile
$193k
$193k50th Percentile
67th Percentile
$252k
$252k67th Percentile
83rd Percentile
$305k
$305k83rd Percentile
100th Percentile
$317k
$317k100th Percentile
$120,174*
Average Compensation
$133,756*
Median Compensation

* Estimated salaries Estimated salaries are based on data provided anonymously by employees and/or estimated by other statistical methods.

Stitch Fix Salaries by City

Stitch Fix Salaries by Department

Explore Stitch Fix Salaries

Diversity & Inclusion at Stitch Fix

Diverse employees at Stitch Fix score the company 58/100 across various culture categories, placing Stitch Fix in the Bottom 25% of companies on Comparably with 5,001-10,000 Employees for Comparably's diversity score. The Diversity score provides insights into how diverse employees feel and rate their work experience at Stitch Fix across various culture dimensions.

Stitch Fix is committed to creating a more equitable and sustainable world. We work to inspire and drive change across our industry and communities through our resources, influence and innovation.,,At Stitch Fix, our mission is to inspire people to be their best selves . Without a diverse, equitable and inclusive workplace, we cannot achieve that mission. We know that more diverse teams—across all levels and functions of our organization—allow us to build the best experiences for our clients and enable the business to thrive. We also know that we will only realize the benefit of having more diverse teams if we create inclusive spaces and have processes that are designed to support equity.,,We have a strong foundation of principles and philosophies, grounded in equity, that have guided our work since the beginning. From our approach to pay, to the representation of women in roles and at levels that have historically been dominated by men, we're proud of the work we've done, and acknowledge that we have much more to do. We recognize the responsibility, power and opportunity we have to advance equity by focusing on race and its intersections with other aspects of identity. We’re not only up for the work ahead—we’re fueled by the hard work ahead and the knowledge that progress is the only option.,,Learn more about our approach to DEI and social impact, more broadly, and how we are committing to drive change. https://impact.stitchfix.com/

Ranked Culture the Highest

Women 80/100
Department - Sales
Men 92/100
Tenure - 2 to 5 Years
Diverse Employees 69/100
Tenure - 2 to 5 Years

Ranked Culture the Lowest

Women 51/100
Department - Design
Men 75/100
Tenure - 1 to 2 Years
Diverse Employees 27/100
Department - Operations

Stitch Fix Perks & Benefits

Health & Wellness

  • Dental Insurance
  • Vision Insurance
  • Health Insurance
  • Life Insurance

Paid Time Off

  • PTO / Vacation Policy
  • Paid Holidays
  • Maternity / Paternity Leave

Financial Benefits

  • 401K / Retirement Plan

Office Perks

  • Free Food
  • Pet-Friendly
  • Work From Home Policy
  • Unique Office Space

Stitch Fix PTO

Stitch Fix's PTO and Vacation policy typically gives 20-30 days off a year with 0% of employees expected to be work free while out of office. Stitch Fix's benefits and PTO Package averages to represent a less than $500 cash value per month.

AnswerPercent
Flex Time100%
Vacation Policy0%
Office Meals0%
401k Contribution0%
Childcare0%
Other than healthcare, which of the following benefits is most important to you?
AnswerPercent
Yes100%
No0%
Does your boss expect you to work when you're on vacation?
AnswerPercent
$2500+/mo0%
$1500 - $2500/mo0%
$1000 -$1500/mo50%
$500 -$1000/mo0%
Less than $500/mo50%
What do you estimate the cash value of your benefits to be? Healthcare, PTO, etc?

Stitch Fix Careers

Stitch Fix Jobs

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H1B Visa

In 2019, Stitch Fix applied for 30 H1B visas. Of the work permits applied for, 80% were approved, 10% certified-withdrawn, 7% withdrawn, and 3% denied.

An in-depth look at ‘Certified-withdrawn’ H1B applications at Stitch Fix unveil that 2 approved work permit applications were withdrawn before the employee’s start date, and 3 were withdrawn by Stitch Fix after the employee’s start date.

Work Permit Application Outcome

Stitch Fix has a total of 9000 employees

30
Total Applied
  • 80% Granted (24 out of 30)
  • 3% Denied (1 out of 30)
  • 7% Withdrawn Application was withdrawn by the employer before approval/rejection (2 out of 30)
  • 10% Certified-Withdrawn Application was approved but later withdrawn by employer (3 out of 30)

This data was calculated using publicly sourced data from OFLC Performance Data

Let Stitch Fix Know You Want To Work There

Overview of Candidates Interested in Stitch Fix on Comparably

Candidates By Department

Engineering
22%
All Industries
20%
Marketing
18%
Product
14%
Operations
6%
Other
20%

Candidates By Location

San Francisco
60%
New York City
8%
Charlotte
2%
Irvine
2%
Chicago
2%
Other
26%

Frequently Asked Questions regarding Stitch Fix

What is Stitch Fix address?

Stitch Fix location is at 1 Montgomery Tower

Who is the CEO of Stitch Fix?

Stitch Fix CEO is Elizabeth Spaulding, their score by employees is 58

What is Stitch Fix eNPS?

The eNPS for Stitch Fix is -20

What is Stitch Fix revenue?

Stitch Fix revenue is $977M

What is the salary for Corporate Counsel in Stitch Fix?

Corporate Counsel average salary in the US is 193k

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