StubHub Culture | Comparably
StubHub Claimed Company
StubHub is an online ticket marketplace enabling fans to buy and sell tickets to live events. StubHub is dedicated to revolutionizing the live event industry, with a mission to give fans more choices and a more transparent ticket buying experience, while providing content owners a way to reach more fans. read more
This company is accepting feedback from verified employees
EMPLOYEE
PARTICIPANTS
84
TOTAL
RATINGS
2446

StubHub Company Culture

StubHub Culture

This score is derived from employee ratings & reviews
Choice Employer
A+
4.7/5

Top Rated Culture Dimensions

StubHub CEO

Top 5%Top 5% of Similar Size Companies on Comparably
Eric H. Baker StubHub's CEO
Eric H. Baker
81 /100

Diversity at StubHub

Top 15%Top 15% of Similar Size Companies on Comparably
A-

Diverse employees at StubHub have rated Team, Manager, and Leadership as the highest categories they have scored

Women at StubHub

Top 30%Top 30% of Similar Size Companies on Comparably
B

Women at StubHub have rated Team, Manager, and Work Culture as the highest categories they have scored

StubHub eNPS

Net Promoter Score tracks your employees' overall score to this question: "On a scale from 0-10, how likely are you to recommend working at your company to a friend?"
Top 15%Top 15% of Similar Size Companies on Comparably

Recommend to a Friend?

52

StubHub employees are 52% more likely to recommend StubHub as a great place to work

65%Promoters
22%Passives
13%Detractors

Working at StubHub

Working at StubHub is rated highly by 84 employees, across various culture dimensions. StubHub employees are most satisfied about CEO Rating, Executive Team, and Happiness categories, putting StubHub’s culture in the Top 5% compared to similar sized companies on Comparably and in the Top 15% compared to other companies in Los Angeles. See below in detail how working at StubHub was rated by employees.

Overall Company Culture at StubHub

A+

Overall Company Culture at StubHub is rated A+

Last updated months ago

Top
5%

StubHub ranks in the Top 5% of other companies on Comparably with 201-500 Employees for Overall Company Culture Score

Overall Company Culture Score by Department

This graph details how each department scores their Overall Company Culture

Results from 84 Employees

View Results
0
20
40
60
80
100
IT
87
IT87
Product
87
Product87
Engineering
85
Engineering85
People
85
People85
Marketing
84
Marketing84
Finance
81
Finance81
Legal
81
Legal81

StubHub Employee Reviews

Out of 343 StubHub employee reviews, 94% were positive. The remaining 6% were constructive reviews with the goal of helping StubHub improve their work culture.

94%
6%
Positive Reviews94%
Constructive Feedback6%

Positive Reviews From StubHub Employees

  • What is the best part about your compensation package?
    Salary at the company is better than most of our competitors. There's additional fun perks like ticket discounts and the benefits package is solid.
  • What are some of the best things about your team?
    Our team is super collaborative, but beyond that, everyone is kind, friendly, approachable, and understanding. It's also an incredibly diverse group of people - demographically and from an experience perspective.
  • What is most positive about the culture and environment at your company?
    How much growth is happening right now - in terms of headcount and product. So much exciting forward motion.

StubHub Company Information

StubHub Company Overview

StubHub is an online ticket marketplace enabling fans to buy and sell tickets to live events. StubHub is dedicated to revolutionizing the live event industry, with a mission to give fans more choices and a more transparent ticket buying experience, while providing content owners a way to reach more fans.

StubHub was founded in 2000 and its current CEO is Eric H. Baker. Since its inception 26 years ago, StubHub has grown to 500 employees.

StubHub Mission, Vision & Values

StubHub Mission & Values

About StubHub StubHub is the world’s largest ticket marketplace with tickets available for over 10 million live sports, music and theatre events in more than 40 countries. We enable experience-seekers to buy and sell tickets whenever and wherever they are through our desktop and mobile experiences. StubHub reinvented the ticket marketplace in 2000 and continues to lead it through innovation. Combined, StubHub and viagogo service buyers in 170+ countries in 38 currencies and 40 different languages.

Headquarter2049 Century Park E
Los Angeles, CA 90067
United States of America
Websitewww.StubHub.com
Founding Date2000
Company StatusPrivate
Jobswww.stubhub.jobs
Social Sites

StubHub Employees

StubHub has 500 employees. 84 employees at StubHub have reviewed StubHub across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was months ago.

Overall, the 84 StubHub employees give their leadership a grade of A+, or Top 5% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.

Employees at StubHub are pleased with their total compensation at StubHub, which includes a combination of pay, stock and equity, and benefits.

Overall, employees at StubHub are extremely happy with their team. 84 Participants grade the quality of their coworkers an A+. The majority believe the meetings at StubHub are effective, and the majority look forward to interacting with their coworkers.

The majority of employees at StubHub believe the environment at StubHub is positive. Most Participants believe the pace of work at StubHub is comfortably fast. About 58% of the employees at StubHub work 8 hours or less, while 4% of them have an extremely long day - longer than twelve hours.

Overall, the employees at StubHub are happy, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.

A Day in the Life
A Day in the Life
StubHub employees generally work 8.9 hrs a day
Work Hours
A Day in the Life
Employees at StubHub report the work pace is comfortably fast
Work Pace
A Day in the Life
96% of StubHub employees look forward to interacting with their team every day
Coworkers
A Day in the Life
StubHub employees most often take unlimited paid vacation and sick days each year
Perks & Benefits
A Day in the Life
87% of StubHub employees report they are happy with their work life balance
Work Life Balance
A Day in the Life
StubHub employees typically get valuable feedback on how to improve at work Every Week
Feedback
A Day in the Life
96% of StubHub employees call their work environment positive
Environment

Joining StubHub - Employee Onboarding

The prevailing opinion from Comparably users in Los Angeles about their company is that it was very prepared on their first day. Los Angeles employees concluded that their overall onboarding experience was positive. 74% said their direct manager was helpful with their acclimation during the first 90 days. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.

StubHub KPIs and OKRs

Employees’ understanding of StubHub's KPIs and OKRs is essential for its success. Out of 83 StubHub employees who’ve answered, “Are your company’s goals clear and are you invested in them?” 72 have said yes.

AnswerPercent
Yes87%
No13%
Are your company's goals clear, and are you invested in them?
AnswerPercent
Yes0%
No0%
Are the KPIs/OKRs for your department clear?

StubHub CEO & Leadership

Eric H. Baker StubHub's CEO
81 /100

StubHub CEO Awards and Recognitions

Top 30% Rated CEOs 2016

StubHub’s CEO Eric H. Baker started in this role in 2021. Eric’s approval rate is in the Top 5% of all CEOs of similar-sized companies on Comparably, and in the Top 10% compared to the CEOs of all other companies in Los Angeles. With a high CEO score, Eric H. Baker has won the Top 30% Rated CEO in 2016. StubHub’s CEO is highly regarded especially by Hispanic or Latino employees, African American/Black employees, and employees in the People department. However, Non-Binary employees, employees identified with Other ethnicities, and employees in the Engineering department have a less favorable view of the CEO and believe there is room for improvement. Compared to StubHub’s competitors, Eric H. Baker ranks right above Ticketmaster CEO Jared Smith. Under H. Baker’s leadership, StubHub employee respondents are most happy about their Executive Team and the company’s Happiness. Gender and Perks And Benefits are two areas, according to respondents, where StubHub could stand to see real improvement.

StubHub Leadership

The StubHub Executive Team is rated an “A+” and led by CEO Eric H. Baker, Head of Technology Art Yegorov, and Head of Product Nayaab Islam

  • Eric H. Baker  CEO / President

    Eric H. Baker CEO / President

    Eric is the Founder and CEO of StubHub Holdings, which operates the StubHub and viagogo brands

  • Art Yegorov Head of Technology

    Art Yegorov serves as the Head of Technology of StubHub.

  • Nayaab Islam Head of Product

    Nayaab Islam serves as the Head of Product of StubHub.

  • Cris Miller Head of External Affairs and Business Development

    Cris Miller serves as the Head of External Affairs and Business Development of StubHub.

  • Greg Abovsky Chief Financial Officer

    Greg Abovsky serves as the Chief Financial Officer of StubHub.

  • Maggie Li Head of Marketing

    Maggie Li serves as the Head of Marketing of StubHub.

  • Jeff Zwelling Chief Operating Officer

    Jeff Zwelling serves as the Chief Operating Officer of StubHub.

  • Mark Streams General Counsel

    Mark Streams serves as the General Counsel of StubHub.

StubHub Salaries

How much does StubHub pay?

How much do people at StubHub get paid? See the latest salaries by department and job title. The average estimated annual salary, including base and bonus, at StubHub is $141,136, or $67 per hour, while the estimated median salary is $118,861, or $57 per hour.

At StubHub, the highest paid job is a General Counsel at $268,078 annually and the lowest is an Admin Assistant at $46,777 annually. Average StubHub salaries by department include: IT at $91,382, HR at $87,531, Engineering at $126,171, and Sales at $215,046. Half of StubHub salaries are above $118,861.

84 employees at StubHub rank their Compensation in the Top 10% of similar sized companies in the US (based on 172 ratings) while 84 employees at StubHub rank their Perks And Benefits in the Top 20% of similar sized companies in the US (based on 167 ratings).

Last updated months ago.

1st Percentile
$67k
$67k1st Percentile
17th Percentile
$88k
$88k17th Percentile
33rd Percentile
$115k
$115k33rd Percentile
50th Percentile
$181k
$181k50th Percentile
67th Percentile
$247k
$247k67th Percentile
83rd Percentile
$258k
$258k83rd Percentile
100th Percentile
$313k
$313k100th Percentile
$141,136*
Average Compensation
$118,861*
Median Compensation

* Estimated salaries Estimated salaries are based on data provided anonymously by employees and/or estimated by other statistical methods.

StubHub Salaries by Department

Explore StubHub Salaries

Diversity & Inclusion at StubHub

Diverse employees at StubHub score the company 83/100 across various culture categories, placing StubHub in the Top 15% of companies on Comparably with 201-500 Employees for Comparably's diversity score. The Diversity score provides insights into how diverse employees feel and rate their work experience at StubHub across various culture dimensions.

Ranked Culture the Highest

Women 87/100
Department - Marketing
Men 92/100
Department - Legal
Diverse Employees 87/100
Department - Product

Ranked Culture the Lowest

Women 76/100
Department - Legal
Men 81/100
Department - Finance
Diverse Employees 77/100
Department - Legal

StubHub Perks & Benefits

Health & Wellness

  • Dental Insurance
  • Vision Insurance
  • Health Insurance
  • Life Insurance

Paid Time Off

  • PTO / Vacation Policy
  • Paid Holidays
  • Maternity / Paternity Leave

Financial Benefits

  • 401K / Retirement Plan
  • Performance Bonus

Office Perks

  • Free Food
  • Company Social Outings
  • Work From Home Policy
  • Unique Office Space

StubHub PTO

StubHub's PTO and Vacation policy typically gives unlimited days off a year. StubHub's benefits and PTO Package averages to represent a less than $500 cash value per month.

AnswerPercent
Flex Time0%
Vacation Policy0%
Office Meals0%
401k Contribution0%
Childcare0%
Other than healthcare, which of the following benefits is most important to you?
AnswerPercent
Yes0%
No0%
Does your boss expect you to work when you're on vacation?
AnswerPercent
$2500+/mo0%
$1500 - $2500/mo0%
$1000 -$1500/mo0%
$500 -$1000/mo0%
Less than $500/mo100%
What do you estimate the cash value of your benefits to be? Healthcare, PTO, etc?

Frequently Asked Questions regarding StubHub

What is StubHub address?

StubHub location is at 2049 Century Park E

Who is the CEO of StubHub?

StubHub CEO is Eric H. Baker, their score by employees is 81

What is StubHub eNPS?

The eNPS for StubHub is 52

What is the salary for HR Manager in StubHub?

HR Manager average salary in the US is 96k

What are the salaries in the Engineering in StubHub?

The average salaries for Engineering in StubHub is 126k

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