At Sun Life 100% of employees think their department KPIs and OKRs are clear. Employees’ understanding of Sun Life's KPIs and OKRs is essential for its success. Out of 4 Sun Life employees who’ve answered, “Are your company’s goals clear and are you invested in them?” 3 have said yes.
A main function of a managerial role is to lead one’s subordinates. A manager at Sun Life is responsible for ensuring his subordinates accomplish objectives using key performance indicators. Sun Life employees shared they generally receive helpful feedback once a quarter or every week, while 100% of Sun Life employees said they’re given recognition for their impact & accomplishments. Feedback and positive reinforcement are both conducive to meeting goals.