Sustainability and Corporate Social Responsibility at Sutherland Global Services

At Sutherland, our corporate social responsibility strategy centers on three main pillars: community, workplace, and environment all of which lend themselves to making the world a better place and promoting a culture of sustainability.

Sutherland’s community initiatives focus on promoting sustained and inclusive economic growth through education and technology. Through mentoring and learning programs that have grown organically out of a passion to make a difference, we have created thousands of partnerships and employee volunteers across our business, and enabled hundreds of underprivileged and marginalized youths worldwide. Sutherland’s education and technology programs have evolved into sustainable talent pools for the company that has translated to hundreds of graduates and dozens of full time employees globally.

Sutherland commits itself to a workplace founded on inclusive and ethical business operations and promoting equality for all. Within our own walls, workforce and supplier diversity are at the very core of our management philosophy. Our priority is to build a culture of transparency and respect that fosters innovation. We know that if we do not invest time and energy into building sustainable business practices, we will not attract or retain the bright minds that we need to continue to grow and sustain a successful business. By focusing on leadership and talent development through career pathing, we’ve developed a system that allows our most talented people to enable them to pursue their passions, develop their skillset, and surpass their professional goals.

As a global company, one of our key priorities is ensuring our operations are in tune with the environment. We have an obligation to advocate and uphold sustainable consumption and working to combat climate change. As part of our ongoing efforts to support environmental improvements, Sutherland participates each year in CDP (formerly the Carbon Disclosure Project), a global disclosure system that enables companies, cities, states, and regions to measure and manage their environmental impacts.

Sustainability is about thinking of how our organization will continue to grow and thrive in the future and how we can have a positive impact on the communities and the environment in which we work.

Community Impact and Philanthropy

At Sutherland, we have a significant social impact mission: positively impact one life or family for every person employed by our company. We fulfill this mission through our worldwide commitment to inclusion — removing barriers to employment, empowering individuals and ensuring our employees represent and reflect our target communities across the globe.

Sutherland has moved away from traditional definitions of corporate social responsibility (CSR) and now strives to assist and empower marginalized youth and other target populations to become the best versions of themselves.

The company is shifting to a definition that is more focused on volunteerism, mentorship and upskilling of unemployed youth and other target populations. And doing so in real and tangible ways, ultimately changing the trajectory of their lives on both a national and global level.