Take 5 Oil Change Employee Reviews
Out of 472 Take 5 Oil Change employee reviews, 53% were positive. The remaining 47% were constructive reviews with the goal of helping Take 5 Oil Change improve their work culture. The Operations team, with 61% positive reviews, reports the best experience at Take 5 Oil Change compared to all other departments at the company. The Customer Support team offered the most constructive feedback, with 50% of that department's reviews constructive in nature.
What does the leadership team need to get better at?
Caring about customers and employees
Training new hires. Organization and presentation of shop
Taking ownership and responsibility for daily shop operations.
I cannot confidently criticize our leadership team knowing that we have not all been properly and thouroghly trained.
actually leading and not being on a power trip
Why do you feel undervalued and what would make you feel better about your compensation?
Were dealing with someone's freaking 70,000 vehicle lol , no reason why we should be making the same as a McDonald's employee
I could deal with the expectations as lead tech if the schedule were less demanding and the pay rate atleast a dollar more.
more pay for more tasks
I was told to leave the job after I see things being g given away for free or 50 % off or 100 % off to family members but I can't do it because I'm an assistant manager
Review from Operations Dept
I didnt gave any packages
What do your coworkers need to improve and how could you work together better?
Training is inadequate. Retention is zero. Pay is low. This leads to low quality employees.
I cannot confidently criticize my coworkers knowing that they have not been properly trained and knowing that our manager does not hold us eaqually accountable for our job responsibilities.
They need to do right and not be selling things to elderly and young people that don't need it
Review from Operations Dept
Be more open and honest
They need to have more willingnes to work
What needs to change to make the company culture better?
Better manager and district manager
Review from Operations Dept
Treating workers better and paying them what they deserve
get rid of the "boss" and get someone with common sense who actually cares about their job
Review from Customer Success Dept
Management team needs help with basic management strategies
New manager and a full staff
What would you improve about your company's interview process?
Making sure there not over qualified
Review from Operations Dept
In a 30 minute interview, at least 20 of that should have been addressing experience, the shop, etc. Instead, I had less than 3 minutes to talk about myself, and the next 27 was spent being told about the managers personal weapons he owns, his room being a vault by the st. Of Florida, etc.
Review from Operations Dept
for the manager to actually listen to prospective workers.
Review from Customer Success Dept
Nothing at all it takes time
would of never showed up had i known i was going to be underpaid
Review from Sales Dept
What's going wrong and how can it be improved?
People getting premotions before over tech that have worked a lot longer
Pay people more & only have 2 mangers When you have 3 assiant mangaers you habe 2 people of them that feel like they dont have to work
It wont be improved because they only care about selling products not changing oil for theor own personal gains
They are pocketing cars taking money from yall
i dont know get sum better leaders or sum
Review from Sales Dept
What would you most like to see improved at your company?
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