C+
64/100
Telus International Claimed Company
TELUS International is the global arm of TELUS Corporation, one of the largest telecommunications service providers in Canada. read more
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Telus International Compensation Employee Reviews
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Positive
Constructive
What is the best part about your compensation package?
Not quite sure how to respond to this question but I've got good compensation
Review from Admin Dept
Fair and good compedation are provided to us
Typical salary structure in Industry
The payment system is very simple.
It depends only on me, the more I work the more I earn
The feedback and the best work. Data entry and back office
It's fair and competitive !
Starting package is good for fresher
Medical Insurance and death insurance.
Review from Operations Dept
clear, above average of the industry, flexible to performance changes
monthly treat and base pay with no ceiling
Review from Operations Dept
The bonus is fair and attainable.
Review from Admin Dept
My base salary is great
Review from Operations Dept
College, daycare, day to day benefits
Review from Operations Dept
Salary above the average in our country
Review from Customer Support Dept
we don't get a compensation package
Review from Customer Support Dept
Why do you feel undervalued and what would make you feel better about your compensation?
Benchmark to market rather than to emerging markets
Task rates are underpaid, no feedback, no communication, late payments, no payments.
I should be paid more, and have more benefits.
Altho I haven't been working here long and I have already had time off, thank God they didn't fire me, I am seeing that I am being paid less then any other rater in the company
If there was health benefits it wouldve been nice
I took a pay cut to come here.
I have worked in the same position for 2 years without a raise. I am only offered a max of 20hrs/week, making me ineligible for any employee protections or benefits. I have never once been approached with an offer to improve my position or pay at the company.
With the economy inflating I really need extra income We have families to feed
Review from Operations Dept
compensation is base on statistics.
Being paid, being paid correctly
5 years ago I started out at $15 an hour, 5 years later I make $1 more. They change constantly the rules for raises. Such as having to call the customer back. If the drops, or if you customer asks you to call them back? Telus started marking you down for the number of calls you had to make back.
Being paid for my experience and education. Being paid for the value I bring to the company.
The current salaries are barely enough to survive, even though we are paid higher than the average salaries in my country, is still not enough, since every time the price quotes for properties, food, and basic supplies increase.
Review from Customer Support Dept
I was chosen for more responsibility in my position and was not compensated the difference when my position changed from speaking to people on the phone vs chatting with customers online.
Review from Sales Dept
The sales team is paid a lower than normal base and a 3-2-1 commission. The sales leads and politics are controlled by a core team that came over from Convergys. They sit on or are in-front of all the good leads. The current Chief Commercial Officer is just a stuffed shirt who does NOTHING!
Review from Sales Dept
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