B+
77/100
Telus International Claimed Company
TELUS International is the global arm of TELUS Corporation, one of the largest telecommunications service providers in Canada. read more
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Telus International Outlook Employee Reviews
All
Positive
Constructive
What makes you most happy at work?
The team work and that the team became a family to me
Review from Admin Dept
the whole atmosphere in general
Everything at work makes me happy the gym and the meditation room
Compensations and opportunities they provides to us
The opportunity to work on many different projects and the autonomy to manage myself and my team.
the support I get and feel included
My working time was the most happiest thing for me.
The freedom to work at your own pace
That I can work from home
When I an doing my jov right
Review from Operations Dept
Engaged team members who really care
The challenge of it all
Culture and work ing environment is good
Counting down time to go home.
Knowing I have a say and that I contribute all the time.
Our culture as a company.
Review from Operations Dept
able to help people/customer reach their individual goals. improve their existing solutions, learn new things, able to improve on the past successes
The caring culture, The individual difference, being funny. that is it.
Review from Customer Support Dept
Sharing time with people and my peers
Review from Operations Dept
The ability to learn each day and start my career
Review from Customer Support Dept
What's going wrong and how can it be improved?
The CEO needs to deep dive into what's going on instead of surrounding himself with yes people.
Complex support issues and little agent experiences in soft-skills by difficult and inpatient customers with little Admin skills.
It starts from the top. Upper management, then the young inexperienced TL's who feel running the place like tyrants writing out PIPS or hints whenever they feel like it and believe me, if they don't like you they'll skip hint 1-2 and just issue the 3rd so you'll constantly worry about your job.
improve work plans and create achievable goals
Empathy, inclusive work space. healthy interaction, respect between co workers and subordinates.
Review from Customer Support Dept
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