D+
58/100
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Telvista Claimed Company
Telvista is a fast-paced, innovative Global BPO (Business Process Outsourcing) company that provides comprehensive outsourcing solutions to companies around the world by helping to improve their overall operational efficiency.
We partner with various companies from diverse industries and develop outsourced BPO services tailored to match each company’s specific needs. This partnership allows our clients to focus on the core competency of their business without overburdening internal resources; it also equips our clients with competitive agility and scalability.
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Telvista Compensation Employee Reviews
All
Positive
Constructive
What is the best part about your compensation package?
It includes benefits that most companies list as a fee. The pricing is competitive and the insurance coverage is great!
Review from Operations Dept
Benefits are acceptable and actual compensation needs improvement.
Review from HR Dept
Being paid competitively and fairly
Review from Business Development Dept
In addition to regular pay, there is the ability to get paid extra for performance.
Review from Operations Dept
Telvista works with our health insurance, and 401K partners to get the very best coverage every year.
Review from Customer Support Dept
The flexibility and various benefit packages.
Review from Operations Dept
good coverage and fair market based
whenever the numbers are correct the end pay is good
Review from Sales Dept
We do have a plan in case you have to go to the doctor.
Review from HR Dept
Being able to use the PayActive feature has been great!
Review from Operations Dept
I am not sure at this time, I have not used them.
Review from Customer Support Dept
I prefer not to say
Review from Customer Support Dept
It's ok could be more but I'm happy with it.
It is fair and reasonable
The best part is being compensated.
Review from Customer Support Dept
Person time off it give me the ability to have emergency time off when needed.
Review from Customer Support Dept
It is competitive, however, I always look to increase comp wherever possible.
The benefits are affordable and generous.
Review from Customer Support Dept
That we have good benefits and also PTO
Review from HR Dept
401k,life and health and pet insurance
Review from Sales Dept
Why do you feel undervalued and what would make you feel better about your compensation?
We haven't had a yearly raise. We aren't getting our service recognition days. We get told to expect positive changes to our benefits, only for it to be negative.
Review from Customer Success Dept
I don't feel undervalued, everyone makes me feel truly valued at Telvista.
I have to work onsite when the majority are off-site. That is like giving them a $200 month pay raise while the onsite employees are pushed further financially to the edge by their lower compensation.
Review from IT Dept
no raises or cost of living increases yearly. Health care is so high and not affordable.
Review from Operations Dept
Higher pay and much better benefits.
Review from IT Dept
For the work we do in this campaign we should be compensated better we are nurtures sellers and make sure the customer has great customer experience while doing our job effectively
Review from Customer Support Dept
The cost of living is going up weekly monthly and gas is also going back up you have employees who drives long ways to work
Review from Admin Dept
Annual raises or some form of sliding scale for pay.
Review from Sales Dept
A cost of living raise. Compensation is not meeting my needs to due to out of control inflation just to live daily.
Review from IT Dept
Times have changed and living expenses have increased Dallas Texas is the most expressivist place to live in the Nation. Years with out appropriate cost of living increases impact us greatly.
Review from Customer Support Dept
no annual increases in pay. working in multiple roles, but barely making more than new hires
Review from Customer Support Dept
The base pay should have an increase
Review from Sales Dept
we are expected to go above and beyond and retain the customer and can make $30,000 for the company and only take home $500 as a bonus and thats pretty low its like we are expected to work harder and make the company more money for us to never see a real profit in our own pockets
Review from Customer Support Dept
Its a call center it can be very stressful and overwhelming, plus the cost of living is going up so I don't feel the pay is fair we have alot of things to do and learn so I feel like it should be more like other call centers
Review from Customer Support Dept
I don't feel that they understand I try my best to really make them proud, instead I get negative feedback that frustrate me.
Review from Operations Dept
Pay to match the cost of living for my area.
Review from Admin Dept
other team members expected to meet same standards
Review from Customer Success Dept
Pay rate and no room for growth
Review from Sales Dept
Being ITO'd if not reaching RPC when 60 % of calls have no opportunity
Review from Customer Support Dept
Higher Pay would make me feel better
Review from Customer Support Dept
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