Textbroker is an online platform for written content and connects customers looking for textual content with freelance authors. read more
Contradictory staff directions. Long waits for a reply to my questions sent by email that get no reply. Low pay, etc.
What needs to change to make the company culture better?
More process efficiency and equitable dealings with its most valuable asset - HUMAN resources!
What does the leadership team need to get better at?
Communication and process efficiency. They seem slow, unorganized and implement policy on very arbitrary bases with no consideration for facts that vary wide in different cases or how they directly impact authors who produce TB's own commodity that generates its revenues.
What do your coworkers need to improve and how could you work together better?
Not positioned to offer meaningful input on this particular issue, as all communication is via email or phone. No routine meetings between clients and affiliated freelance writers are permitted for obvious reasons. Nor does TB host teleconferencing sessions for real-time contact with other authors.
What's going wrong and how can it be improved?
TB's head honchos have been misled into thinking they run things but are truly just back-end puppets being pulled on strings from far away. The best way to improve their position is to begin with admission of error and oversight. Then, re-prioritize a new agenda to organize processes and procedures.
Why do you feel undervalued and what would make you feel better about your compensation?
As my affiliation with this firm is an independent contractor, I can earn whatever many pleased clients would gladly pay. But TB editors say 'no' in their low reviews of my work. This by itself is unfair, but they changed rules to where reviews are just once a year. So, there is no work incentives.
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