66
out of 100
Born & Brewed in California since 1963. We love coffee, tea and tweeting - all brewed fresh daily from our Home Office in Los Angeles. read more
The Coffee Bean & Tea Leaf Competitors
The Coffee Bean & Tea Leaf competitors include Starbucks, Peet's Coffee & Tea and Dunkin'. The Coffee Bean & Tea Leaf ranks 2nd in CEO Score on Comparably vs its competitors. See below how The Coffee Bean & Tea Leaf compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.
CEO Rank
2nd
eNPS Rank
2nd
Gender Rank
4th
Diversity Rank
4th
Product Quality
3rd
NPS Rank
3rd
Pricing Rank
3rd
Customer Service
3rd
See The Coffee Bean & Tea Leaf Culture vs Competitors:
- 1st
Starbucks73 / 100 - 2nd
Peet's Coffee & Tea64 / 100 - 3rdThe Coffee Bean & Tea Leaf60 / 100
- 4th
Dunkin'51 / 100
CEO Ratings Comparison
The Coffee Bean & Tea Leaf's CEO Score Ranks 2nd
119 Employees at The Coffee Bean & Tea Leaf rate John Fuller a 60 out of 100, which ranks them 2nd below Starbucks' CEO,Howard Schultz. Last rating was 12 days ago.
- 1st
Howard SchultzStarbucks1947 Employees at Starbucks rate Howard Schultz a 66 out of 100, which ranks them 1st out of The Coffee Bean & Tea Leaf's competitors. Last rating was 5 days ago.
- 3rd
David A. BurwickPeet's Coffee & Tea56out of 100102 Employees at Peet's Coffee & Tea rate David A. Burwick a 56 out of 100, which ranks them 3rd out of The Coffee Bean & Tea Leaf's competitors. Last rating was 5 days ago.
- 4th
David HoffmanDunkin'49out of 1002418 Employees at Dunkin' rate David Hoffman a 49 out of 100, which ranks them 4th out of The Coffee Bean & Tea Leaf's competitors. Last rating was 3 days ago.
Product Quality Score Comparison
The Coffee Bean & Tea Leaf Ranks 3rd in Product Quality Score
195 Customers rate The Coffee Bean & Tea Leaf's Product Quality Score a 3.7/5, which ranks it 3rd against its competitors, below Peet's Coffee & Tea.
NPS Comparison
The Coffee Bean & Tea Leaf Ranks 3rd in Net Promoter Score
253 Customers rate The Coffee Bean & Tea Leaf's Net Promoter Score a 18, which ranks it 3rd against its competitors, below Peet's Coffee & Tea. Net Promoter score tracks customers' overall score to this question - “On a scale from 0-10, how likely are you to recommend The Coffee Bean & Tea Leaf to a friend?”.
Pricing Score Comparison
The Coffee Bean & Tea Leaf Ranks 3rd in Pricing Score
179 Customers rate The Coffee Bean & Tea Leaf's Pricing Score a 3.6/5, which ranks it 3rd against its competitors, below Starbucks.
Customer Service Comparison
The Coffee Bean & Tea Leaf Ranks 3rd in Customer Service
177 Customers rate The Coffee Bean & Tea Leaf's Customer Service a 3.6/5, which ranks it 3rd against its competitors, below Starbucks.
Overall Culture Score Comparison
The Coffee Bean & Tea Leaf Ranks 3rd in Overall Culture Score
178 Employees rate The Coffee Bean & Tea Leaf's Overall Culture a 60/100, which ranks it 3rd against its competitors, below Peet's Coffee & Tea. Overall Culture scores are aggregated from all of the questions employees at a company answer on Comparably.
eNPS Comparison
The Coffee Bean & Tea Leaf Ranks 2nd in Employee Net Promoter Score
137 Employees rate The Coffee Bean & Tea Leaf's Employee Net Promoter Score a -15, which ranks it 2nd against its competitors, below Starbucks. Employee Net Promoter score tracks employees' overall score to this question - “On a scale from 0-10, how likely are you to recommend working at The Coffee Bean & Tea Leaf to a friend?”.
Gender Score Comparison
The Coffee Bean & Tea Leaf Ranks 4th in Gender Score
9 Employees rate The Coffee Bean & Tea Leaf's Gender Score a 42/100, which ranks it 4th against its competitors, below Dunkin'. The Gender Score tracks how positively women rate their experience at The Coffee Bean & Tea Leaf.
Diversity Score Comparison
The Coffee Bean & Tea Leaf Ranks 4th in Diversity Score
7 Employees rate The Coffee Bean & Tea Leaf's Diversity Score a 35/100, which ranks it 4th against its competitors, below Dunkin'. The Diversity Score tracks how positively diverse employees rate their experience at The Coffee Bean & Tea Leaf.
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