The Coffee Bean & Tea Leaf Culture | Comparably
Born & Brewed in California since 1963. We love coffee, tea and tweeting - all brewed fresh daily from our Home Office in Los Angeles. read more
EMPLOYEE
PARTICIPANTS
178
TOTAL
RATINGS
1056

The Coffee Bean & Tea Leaf Company Culture

The Coffee Bean & Tea Leaf Culture

This score is derived from employee ratings & reviews
2.8/5
The Coffee Bean & Tea Leaf's Overall Culture is rated D+

Top Rated Culture Dimensions

The Coffee Bean & Tea Leaf CEO

Bottom 25%Bottom 25% of Similar Size Companies on Comparably
John Fuller The Coffee Bean & Tea Leaf's CEO
John Fuller
60 /100

Diversity at The Coffee Bean & Tea Leaf

Bottom 5%Bottom 5% of Similar Size Companies on Comparably
F

Diverse employees at The Coffee Bean & Tea Leaf have rated Environment, Team, and Perks And Benefits as the highest categories they have scored

Women at The Coffee Bean & Tea Leaf

Bottom 5%Bottom 5% of Similar Size Companies on Comparably
F

Women at The Coffee Bean & Tea Leaf have rated Environment, Team, and Retention as the highest categories they have scored

The Coffee Bean & Tea Leaf eNPS

Net Promoter Score tracks your employees' overall score to this question: "On a scale from 0-10, how likely are you to recommend working at your company to a friend?"
Bottom 40%Bottom 40% of Similar Size Companies on Comparably

Recommend to a Friend?

-15

The Coffee Bean & Tea Leaf employees are -15% more likely to recommend The Coffee Bean & Tea Leaf as a great place to work

35%Promoters
15%Passives
50%Detractors

Working at The Coffee Bean & Tea Leaf

Working at The Coffee Bean & Tea Leaf is rated below average by 178 employees, across various culture dimensions. The Coffee Bean & Tea Leaf employees rate Environment highest among all categories, and think that Compensation and Happiness have the most room for improvement, putting The Coffee Bean & Tea Leaf’s culture in the Bottom 25% compared to similar sized companies on Comparably and in the Bottom 20% compared to other companies in Los Angeles. See below in detail how working at The Coffee Bean & Tea Leaf was rated by employees.

Overall Company Culture at The Coffee Bean & Tea Leaf

D+

Overall Company Culture at The Coffee Bean & Tea Leaf is rated D+

Last updated 15 days ago

Bottom
25%

The Coffee Bean & Tea Leaf ranks in the Bottom 25% of other companies on Comparably with 10,000+ Employees for Overall Company Culture Score

Overall Company Culture Score by Department

This graph details how each department scores their Overall Company Culture

Results from 178 Employees

View Results
0
20
40
60
80
100
Sales
49
Sales49

The Coffee Bean & Tea Leaf Employee Reviews

Out of 116 The Coffee Bean & Tea Leaf employee reviews, 66% were positive. The remaining 34% were constructive reviews with the goal of helping The Coffee Bean & Tea Leaf improve their work culture.

66%
34%
Positive Reviews66%
Constructive Feedback34%

Positive Reviews From The Coffee Bean & Tea Leaf Employees

  • What did you like most about the interview process?
    Personable conversation, simply wanted to get to know me and see if I would be the right fit for the team.
  • What did you like most about the interview process?
    I was hited on the spot. Interviewed by a manger whos no longer there but made it super easy for the hiring process and training.
  • What is most positive about the culture and environment at your company?
    Positive culture is the coworkers. The environment is ok. We do have problems with few others but it doesnt get taken care of even if its reported nore than once.

Constructive Feedback From The Coffee Bean & Tea Leaf Employees

  • What does the leadership team need to get better at?
    More regular surveys of employee satisfaction within the workplace and with their general and district managers. An ineffective GM or DM will lose you both money and effective employees.
  • What does the leadership team need to get better at?
    To actually be held accountable for the job title they work for.
  • Why do you feel undervalued and what would make you feel better about your compensation?
    My store and I feel undervalued from our DM and our current GM. Rather then talk to talk to us about issues that arise, both our DM and GM immediately turn hostile and defensive and we can never communicate appropriately

The Coffee Bean & Tea Leaf Company Information

The Coffee Bean & Tea Leaf Company Overview

Born & Brewed in California since 1963. We love coffee, tea and tweeting - all brewed fresh daily from our Home Office in Los Angeles.

The Coffee Bean & Tea Leaf Mission, Vision & Values

The Coffee Bean & Tea Leaf Mission Statement

To create a spirit within our company that inspires our team members to provide our customers with a total quality experience

The Coffee Bean & Tea Leaf Vision Statement

To be "Simply the Best" roaster and global retailer of specialty coffee and tea.

The Coffee Bean & Tea Leaf Values

  • Friendliness
  • Respect
  • Ownership
  • Teamwork
  • Honesty
HeadquarterLos Angeles, CA
United States of America
Websitecoffeebean.com
Founding Date1963
Company StatusPrivate

The Coffee Bean & Tea Leaf Competitors

The Coffee Bean & Tea Leaf competitors include Starbucks, Peet's Coffee & Tea, and Dunkin'. The Coffee Bean & Tea Leaf ranks 3rd in Overall Culture Score on Comparably vs its competitors. See below how The Coffee Bean & Tea Leaf compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.

  1. #1
    Starbucks' Logo
    Starbucks
    4.2/5
  2. #2
    Peet's Coffee & Tea's Logo
    Peet's Coffee & Tea
    3.2/5
  3. #3
    The Coffee Bean & Tea Leaf's Logo
    The Coffee Bean & Tea Leaf
    2.8/5
  4. #4
    Dunkin' Logo
    Dunkin'
    2.5/5

The Coffee Bean & Tea Leaf Employees

178 employees at The Coffee Bean & Tea Leaf have reviewed The Coffee Bean & Tea Leaf across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was 15 days ago.

Overall, the 178 The Coffee Bean & Tea Leaf employees give their leadership a grade of D, or Bottom 20% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.

Employees at The Coffee Bean & Tea Leaf are mostly dissatisfied with their total compensation at The Coffee Bean & Tea Leaf, which includes a combination of pay, stock and equity, and benefits.

Overall, employees at The Coffee Bean & Tea Leaf are generally satisfied with their team. 178 Participants grade the quality of their coworkers a C. Less than half believe the meetings at The Coffee Bean & Tea Leaf are effective, and the majority look forward to interacting with their coworkers.

The majority of employees at The Coffee Bean & Tea Leaf believe the environment at The Coffee Bean & Tea Leaf is negative. Most Participants believe the pace of work at The Coffee Bean & Tea Leaf is comfortably fast. About 86% of the employees at The Coffee Bean & Tea Leaf work 8 hours or less, while 11% of them have an extremely long day - longer than twelve hours.

Overall, the employees at The Coffee Bean & Tea Leaf are not very happy, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.

Joining The Coffee Bean & Tea Leaf - Employee Onboarding

The prevailing opinion from employees about joining The Coffee Bean & Tea Leaf is that the company was very unprepared on their first day. The Coffee Bean & Tea Leaf employees concluded that their overall onboarding experience was negative. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.

The Coffee Bean & Tea Leaf KPIs and OKRs

At this moment no The Coffee Bean & Tea Leaf employees have provided insight into whether or not they clearly understand The Coffee Bean & Tea Leaf's KPIs and OKRs.

AnswerPercent
Yes0%
No100%
Are your company's goals clear, and are you invested in them?
AnswerPercent
Yes0%
No100%
Are the KPIs/OKRs for your department clear?

The Coffee Bean & Tea Leaf CEO & Leadership

The Coffee Bean & Tea Leaf CEO - John Fuller

John Fuller The Coffee Bean & Tea Leaf's CEO
60 /100

John’s approval rate is lower compared to CEOs at similar sized companies, putting John in the Bottom 25% of all CEOs of similar-sized companies on Comparably, and in the Bottom 20% compared to CEOs of all other companies in Los Angeles. John Fuller’s employees rank The Coffee Bean & Tea Leaf in the Top 35% for Environment, in the Bottom 40% for Team, and in the Bottom 35% for Retention. Fuller is generally unpopular with The Coffee Bean & Tea Leaf employees, but ranks especially low with employees with 3 to 6 Years experience, and by Hispanic or Latino employees and Female employees. However, Caucasian employees have a slightly more favorable view of the CEO. When compared to The Coffee Bean & Tea Leaf’s competitors, John Fuller ranks below Starbucks CEO Howard Schultz.

The Coffee Bean & Tea Leaf Leadership

The The Coffee Bean & Tea Leaf Executive Team is rated a “C-” and led by CEO John Fuller, Senior Vice President of Operations Aidan Hay, and Chief Legal Officer, Chief Administrative Officer & Senior Vice President Terry Mansky

  • John Fuller  CEO / President

    John Fuller CEO / President

    John Fuller serves as the CEO / President of The Coffee Bean & Tea Leaf.

  • Aidan Hay Senior Vice President of Operations

    Aidan Hay serves as the Senior Vice President of Operations of The Coffee Bean & Tea Leaf. Aidan started at The Coffee... read more

  • Terry Mansky Chief Legal Officer, Chief Administrative Officer & Senior Vice President

    terry mansky serves as the Chief Legal Officer, Chief Administrative Officer & Senior Vice President of The Coffee Bean... read more

  • JJ Smith Vice President of Franchise Operations & Business Development

    JJ Smith serves as the Vice President of Franchise Operations & Business Development of The Coffee Bean & Tea Leaf. JJ... read more

  • Novell Morris Vice President Information Technology

    Novell Morris serves as the Vice President Information Technology of The Coffee Bean & Tea Leaf. Novell started at The... read more

  • Adam Tabachnikoff SVP, Global Marketing

    Adam Tabachnikoff serves as the SVP, Global Marketing of The Coffee Bean & Tea Leaf. Adam started at The Coffee Bean &... read more

  • Kristina Guillen Vice President of Human Resources

    Kristina Guillen serves as the Vice President of Human Resources of The Coffee Bean & Tea Leaf. Kristina started at The... read more

  • Jim Wylie Sr. Creative Director

    Jim Wylie serves as the Sr. Creative Director of The Coffee Bean & Tea Leaf. Jim started at The Coffee Bean & Tea Leaf... read more

  • Dan Simon Vice President and General Counsel

    Dan Simon serves as the Vice President and General Counsel of The Coffee Bean & Tea Leaf. Dan started at The Coffee Bean... read more

The Coffee Bean & Tea Leaf Salaries

How much does The Coffee Bean & Tea Leaf pay?

How much do people at The Coffee Bean & Tea Leaf get paid? See the latest salaries by department and job title. The average estimated annual salary, including base and bonus, at The Coffee Bean & Tea Leaf is $125,436, or $60 per hour, while the estimated median salary is $120,228, or $57 per hour.

At The Coffee Bean & Tea Leaf, the highest paid job is a General Counsel at $239,039 annually and the lowest is a CS Rep at $45,391 annually. Average The Coffee Bean & Tea Leaf salaries by department include: IT at $111,415, Engineering at $127,491, Finance at $105,329, and Operations at $86,211. Half of The Coffee Bean & Tea Leaf salaries are above $120,228.

49 employees at The Coffee Bean & Tea Leaf rank their Compensation in the Bottom 10% of similar sized companies in the US (based on 147 ratings) while 48 employees at The Coffee Bean & Tea Leaf rank their Perks And Benefits in the Bottom 15% of similar sized companies in the US (based on 48 ratings).

Last updated months ago.

1st Percentile
$70k
$70k1st Percentile
17th Percentile
$93k
$93k17th Percentile
33rd Percentile
$120k
$120k33rd Percentile
50th Percentile
$161k
$161k50th Percentile
67th Percentile
$199k
$199k67th Percentile
83rd Percentile
$241k
$241k83rd Percentile
100th Percentile
$243k
$243k100th Percentile
$125,436*
Average Compensation
$120,228*
Median Compensation

* Estimated salaries Estimated salaries are based on data provided anonymously by employees and/or estimated by other statistical methods.

The Coffee Bean & Tea Leaf Salaries by Department

Explore The Coffee Bean & Tea Leaf Salaries

Diversity & Inclusion at The Coffee Bean & Tea Leaf

Diverse employees at The Coffee Bean & Tea Leaf score the company 35/100 across various culture categories, placing The Coffee Bean & Tea Leaf in the Bottom 5% of companies on Comparably with 10,000+ Employees for Comparably's diversity score. The Diversity score provides insights into how diverse employees feel and rate their work experience at The Coffee Bean & Tea Leaf across various culture dimensions.

Ranked Culture the Highest

Women 55/100
Department - Sales
Men N/A/100
Diverse Employees 43/100
Department - Sales

Ranked Culture the Lowest

Women N/A/100
Men N/A/100
Diverse Employees N/A/100

The Coffee Bean & Tea Leaf Perks & Benefits

Health & Wellness

  • Health Insurance

Paid Time Off

  • PTO / Vacation Policy

The Coffee Bean & Tea Leaf PTO

The Coffee Bean & Tea Leaf PTO policy is a critical component of the benefits package offered to employees.

AnswerPercent
Flex Time0%
Vacation Policy0%
Office Meals0%
401k Contribution0%
Childcare0%
Other than healthcare, which of the following benefits is most important to you?
AnswerPercent
Yes0%
No0%
Does your boss expect you to work when you're on vacation?
AnswerPercent
$2500+/mo0%
$1500 - $2500/mo0%
$1000 -$1500/mo0%
$500 -$1000/mo0%
Less than $500/mo0%
What do you estimate the cash value of your benefits to be? Healthcare, PTO, etc?

The Coffee Bean & Tea Leaf Careers

The Coffee Bean & Tea Leaf Jobs

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Let The Coffee Bean & Tea Leaf Know You Want To Work There

Overview of Candidates Interested in The Coffee Bean & Tea Leaf on Comparably

Candidates By Department

All Industries
50%
Design
17%
Finance
17%
Customer Support
17%

Candidates By Location

Los Angeles
67%
Sherman Oaks
17%
New York City
17%

Frequently Asked Questions regarding The Coffee Bean & Tea Leaf

Who is the CEO of The Coffee Bean & Tea Leaf?

The Coffee Bean & Tea Leaf CEO is John Fuller, their score by employees is 60

What is The Coffee Bean & Tea Leaf eNPS?

The eNPS for The Coffee Bean & Tea Leaf is -15

What is the salary for Sales Engineer in The Coffee Bean & Tea Leaf?

Sales Engineer average salary in the US is 137k

What are the salaries in the Customer Support in The Coffee Bean & Tea Leaf?

The average salaries for Customer Support in The Coffee Bean & Tea Leaf is 128k

Who are The Coffee Bean & Tea Leaf competitors?

The Coffee Bean & Tea Leaf main competitors are Starbucks, Peet's Coffee & Tea, Dunkin'

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