

Compare Starbucks versus The Coffee Bean & Tea Leaf for CEO Rating, Overall Culture Score, Brand Ranking, and other ratings. Results were generated by 2389 employees and customers of Starbucks and 180 employees and customers of The Coffee Bean & Tea Leaf.
| 54% | Promoters |
|---|---|
| 22% | Passive |
| 24% | Detractors |
Net Promoter Score
Winner by 12
| 50% | Promoters |
|---|---|
| 18% | Passive |
| 32% | Detractors |
CEO Rating