The Container Store Culture | Comparably
The Container Store is the nation’s original and leading retailer of storage and organization products read more
EMPLOYEE
PARTICIPANTS
117
TOTAL
RATINGS
951

The Container Store Company Culture

The Container Store Culture

This score is derived from employee ratings & reviews
2.8/5
The Container Store's Overall Culture is rated D+

Top Rated Culture Dimensions

The Container Store CEO

Bottom 10%Bottom 10% of Similar Size Companies on Comparably
Melissa Reiff The Container Store's CEO
Melissa Reiff
54 /100

Diversity at The Container Store

Top 50%Top 50% of Similar Size Companies on Comparably
C+

Diverse employees at The Container Store have rated Team, Environment, and Outlook as the highest categories they have scored

Women at The Container Store

Bottom 45%Bottom 45% of Similar Size Companies on Comparably
C

Women at The Container Store have rated Team, Environment, and Outlook as the highest categories they have scored

The Container Store eNPS

Net Promoter Score tracks your employees' overall score to this question: "On a scale from 0-10, how likely are you to recommend working at your company to a friend?"
Bottom 20%Bottom 20% of Similar Size Companies on Comparably

Recommend to a Friend?

-40

The Container Store employees are -40% more likely to recommend The Container Store as a great place to work

22%Promoters
16%Passives
62%Detractors

Working at The Container Store

Working at The Container Store is rated below average by 117 employees, across various culture dimensions. The Container Store employees rate Environment highest among all categories, and think that CEO Rating and Professional Development have the most room for improvement, putting The Container Store’s culture in the Bottom 25% compared to similar sized companies on Comparably and in the Bottom 25% compared to other companies in Dallas. See below in detail how working at The Container Store was rated by employees.

Overall Company Culture at The Container Store

D+

Overall Company Culture at The Container Store is rated D+

Last updated today

Bottom
25%

The Container Store ranks in the Bottom 25% of other companies on Comparably with 5,001-10,000 Employees for Overall Company Culture Score

Overall Company Culture Score by Department

This graph details how each department scores their Overall Company Culture

Results from 117 Employees

View Results
0
20
40
60
80
100
Operations
84
Operations84

The Container Store Employee Reviews

Out of 113 The Container Store employee reviews, 70% were positive. The remaining 30% were constructive reviews with the goal of helping The Container Store improve their work culture.

70%
30%
Positive Reviews70%
Constructive Feedback30%

Positive Reviews From The Container Store Employees

  • What are some of the best things about your team?
    Most are fun and friendly.
  • What did you like most about the interview process?
    Getting to know different locations
  • What makes you most happy at work?
    M6 coworkers and my workload

Constructive Feedback From The Container Store Employees

  • What's going wrong and how can it be improved?
    Lower the prices and fix our inventory
  • Why do you feel undervalued and what would make you feel better about your compensation?
    To receive an actual living wage
  • What does the leadership team need to get better at?
    Being nice and respectful to the employees. Judt ask them and see how many people are quitting or maybe have a mystery manager take a look at this horrible experience.

The Container Store Company Information

The Container Store Company Overview

The Container Store is the nation’s original and leading retailer of storage and organization products

The Container Store was founded in 1978 and its current CEO is Melissa Reiff. Since its inception 48 years ago, The Container Store has grown to 8000 employees.

The Container Store Mission, Vision & Values

The Container Store Mission & Values

Our goal is to help provide order to an increasingly busy and chaotic world

The Container Store Vision Statement

At The Container Store, we’re working to build a business where everyone associated with it can thrive together!

Headquarter243 E Olive St
Coppell, TX 11561-3520
United States of America
Websitewww.containerstore.com
Founding Date1978
Tel1-212-564-3866
Company StatusPublic
StockTCS
Social Sites

The Container Store Competitors

The Container Store competitors include The Home Depot, Target, J. C. Penney, and Bed Bath & Beyond. The Container Store ranks 4th in Overall Culture Score on Comparably vs its competitors. See below how The Container Store compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.

  1. #1
    The Home Depot's Logo
    The Home Depot
    4.3/5
  2. #2
    Target's Logo
    Target
    3.6/5
  3. #3
    J. C. Penney's Logo
    J. C. Penney
    2.8/5
  4. #4
    The Container Store's Logo
    The Container Store
    2.8/5
  5. #5
    Bed Bath & Beyond's Logo
    Bed Bath & Beyond
    2.5/5
  • Culture Video

The Container Store Employees

The Container Store has 8000 employees. 117 employees at The Container Store have reviewed The Container Store across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was today.

Overall, the 117 The Container Store employees give their leadership a grade of D, or Bottom 20% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.

Employees at The Container Store are mostly dissatisfied with their total compensation at The Container Store, which includes a combination of pay, stock and equity, and benefits.

Overall, employees at The Container Store are generally satisfied with their team. 117 Participants grade the quality of their coworkers a B. Less than half believe the meetings at The Container Store are effective, and the majority look forward to interacting with their coworkers.

The majority of employees at The Container Store believe the environment at The Container Store is positive. Most Participants believe the pace of work at The Container Store is comfortably fast. About 76% of the employees at The Container Store work 8 hours or less, while 3% of them have an extremely long day - longer than twelve hours.

Overall, the employees at The Container Store are not very happy, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.

A Day in the Life
A Day in the Life
The Container Store employees generally work 8.2 hrs a day
Work Hours
A Day in the Life
Employees at The Container Store report the work pace is comfortably fast
Work Pace
A Day in the Life
89% of The Container Store employees look forward to interacting with their team every day
Coworkers
A Day in the Life
The Container Store employees typically get valuable feedback on how to improve at work Once a year
Feedback
A Day in the Life
55% of The Container Store employees call their work environment positive
Environment

Joining The Container Store - Employee Onboarding

The prevailing opinion from Comparably users in Dallas about their company is that it was prepared on their first day. Dallas employees concluded that their overall onboarding experience was positive. 72% said their direct manager was helpful with their acclimation during the first 90 days. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.

The Container Store KPIs and OKRs

At The Container Store 100% of employees think their department KPIs and OKRs are clear. Employees’ understanding of The Container Store's KPIs and OKRs is essential for its success. Out of 2 The Container Store employees who’ve answered, “Are your company’s goals clear and are you invested in them?” 2 have said yes.

AnswerPercent
Yes100%
No0%
Are your company's goals clear, and are you invested in them?
AnswerPercent
Yes100%
No0%
Are the KPIs/OKRs for your department clear?

The Container Store CEO & Leadership

The Container Store CEO - Melissa Reiff

Melissa Reiff The Container Store's CEO
54 /100

Melissa’s approval rate is lower compared to CEOs at similar sized companies, putting Melissa in the Bottom 10% of all CEOs of similar-sized companies on Comparably, and in the Bottom 10% compared to CEOs of all other companies in Dallas. Melissa Reiff’s employees rank The Container Store in the Top 25% for Environment, in the Top 25% for Office Culture, and in the Top 35% for Team. Reiff is generally unpopular with The Container Store employees, but ranks especially low with Female employees, and by employees with Over 10 Years experience and Hispanic or Latino employees. However, employees in the Operations department have a slightly more favorable view of the CEO. When compared to The Container Store’s competitors, Melissa Reiff ranks below both J. C. Penney CEO Marc Rosen and Target CEO Brian Cornell.

The Container Store Leadership

The The Container Store Executive Team is rated a “D” and led by CEO Melissa Reiff, Chief Marketing Officer Melissa Collins, and Executive Vice President Merchandsing & Planning John Gehre

  • Melissa Reiff  CEO / President

    Melissa Reiff CEO / President

    Melissa Reiff serves as the CEO / President of The Container Store.

  • Melissa Collins Chief Marketing Officer

    Melissa Collins serves as the Chief Marketing Officer of The Container Store. Melissa started at The Container Store in... read more

  • John Gehre Executive Vice President Merchandsing & Planning

    John Gehre serves as the Executive Vice President Merchandsing & Planning of The Container Store. John started at The... read more

  • Eva Gordon Executive Vice President of Stores and Services

    Eva Gordon serves as the Executive Vice President of Stores and Services of The Container Store. Eva started at The... read more

  • Michael Lambeth Vice President of Finance and Treasury

    Michael Lambeth serves as the Vice President of Finance and Treasury of The Container Store. Michael started at The... read more

  • Natasha Singleton VP of Procurement and Business Process Engineering

    Natasha Singleton serves as the VP of Procurement and Business Process Engineering of The Container Store. Natasha... read more

  • Felipe Avila Vice President of Marketing

    Felipe Avila serves as the Vice President of Marketing of The Container Store. Felipe started at The Container Store in... read more

  • Christina Parra Sr Logistics Director

    Christina Parra serves as the Sr Logistics Director of The Container Store. Christina started at The Container Store in... read more

  • Peggy Doughty Vice President of Merchandising Initiatives

    Peggy Doughty serves as the Vice President of Merchandising Initiatives of The Container Store.

The Container Store Salaries

How much does The Container Store pay?

How much do people at The Container Store get paid? See the latest salaries by department and job title. The average estimated annual salary, including base and bonus, at The Container Store is $119,427, or $57 per hour, while the estimated median salary is $116,324, or $55 per hour.

At The Container Store, the highest paid job is a Director of Sales at $223,363 annually and the lowest is a CS Rep at $44,214 annually. Average The Container Store salaries by department include: Marketing at $106,065, Product at $174,766, Sales at $220,446, and Business Development at $137,781. Half of The Container Store salaries are above $116,324.

48 employees at The Container Store rank their Compensation in the Bottom 15% of similar sized companies in the US (based on 148 ratings) while 47 employees at The Container Store rank their Perks And Benefits in the Bottom 25% of similar sized companies in the US (based on 50 ratings).

Last updated months ago.

1st Percentile
$68k
$68k1st Percentile
17th Percentile
$90k
$90k17th Percentile
33rd Percentile
$112k
$112k33rd Percentile
50th Percentile
$158k
$158k50th Percentile
67th Percentile
$216k
$216k67th Percentile
83rd Percentile
$265k
$265k83rd Percentile
100th Percentile
$276k
$276k100th Percentile
$119,427*
Average Compensation
$116,324*
Median Compensation

* Estimated salaries Estimated salaries are based on data provided anonymously by employees and/or estimated by other statistical methods.

The Container Store Salaries by Department

Explore The Container Store Salaries

Diversity & Inclusion at The Container Store

Diverse employees at The Container Store score the company 67/100 across various culture categories, placing The Container Store in the Top 50% of companies on Comparably with 5,001-10,000 Employees for Comparably's diversity score. The Diversity score provides insights into how diverse employees feel and rate their work experience at The Container Store across various culture dimensions.

Ranked Culture the Highest

Women 74/100
Department - Operations
Men N/A/100
Diverse Employees N/A/100

Ranked Culture the Lowest

Women N/A/100
Men N/A/100
Diverse Employees N/A/100

The Container Store Perks & Benefits

Health & Wellness

  • Dental Insurance
  • Vision Insurance
  • Health Insurance
  • Life Insurance

Paid Time Off

  • PTO / Vacation Policy
  • Paid Holidays
  • Maternity / Paternity Leave

Financial Benefits

  • 401K / Retirement Plan
  • Tuition Reimbursement

Office Perks

  • Unique Office Space

The Container Store PTO

The Container Store's PTO and Vacation policy typically gives 0-10 days off a year. The Container Store's benefits and PTO Package averages to represent a $500 -$1000 cash value per month.

AnswerPercent
Flex Time100%
Vacation Policy0%
Office Meals0%
401k Contribution0%
Childcare0%
Other than healthcare, which of the following benefits is most important to you?
AnswerPercent
Yes0%
No0%
Does your boss expect you to work when you're on vacation?
AnswerPercent
$2500+/mo33%
$1500 - $2500/mo0%
$1000 -$1500/mo33%
$500 -$1000/mo34%
Less than $500/mo0%
What do you estimate the cash value of your benefits to be? Healthcare, PTO, etc?

The Container Store Careers

The Container Store Jobs

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Let The Container Store Know You Want To Work There

Overview of Candidates Interested in The Container Store on Comparably

Candidates By Department

All Industries
58%
Design
17%
Sales
8%
Customer Support
8%
Operations
8%

Candidates By Location

Dallas
25%
Coppell
8%
Mexico City
8%
Richardson
8%
Denton
8%
Other
42%

Frequently Asked Questions regarding The Container Store

What is The Container Store address?

The Container Store location is at 243 E Olive St

Who is the CEO of The Container Store?

The Container Store CEO is Melissa Reiff, their score by employees is 54

What is The Container Store eNPS?

The eNPS for The Container Store is -40

What is The Container Store revenue?

The Container Store revenue is $820M

What is the salary for Executive Assistant in The Container Store?

Executive Assistant average salary in the US is 72k

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