On top of management in mostly everything
I think that the leadership team works hard to make sure that the employees are well-prepared to complete the functions of the job, so I have always felt like I know what I am doing at work.
The current GM is awesome. Very personable and professional. The DM, IS not that personable and understanding. It seems the DM plays faves.
HOW TO TREAT THE PEOPLE THAT WORK FOR THEM