B
76/100
The Oncology Institute Claimed Company
Founded in 2007, The Oncology Institute of Hope and Innovation (TOI) is advancing oncology by delivering highly specialized, value-based cancer care in the community setting. TOI offers cutting-edge, evidence-based cancer care to a population of more than 1.8 million patients including clinical trials, transfusions, and other care delivery models traditionally associated with the most advanced care delivery organizations. With 100+ employed clinicians and more than 800 teammates in over 65 clinic locations and growing, TOI is changing oncology for the better. read more
The Oncology Institute Outlook Employee Reviews
All
Positive
Constructive
What makes you most happy at work?
Seeing our patients with a smile on their face because of us
Review from Customer Support Dept
I like my job, the patients are nice and lovely, my teammates are like family
Review from Customer Support Dept
I feel happy about helping very ill patients on their journey through treatment to recovery.
Review from Customer Success Dept
Going into a work place that respects you as a person is a big factor! My patients are friendly and we are able to treat them as family.
Review from Customer Success Dept
My coworkers and being able to help patients
Review from Operations Dept
My team, coworkers, and fun Fridays (we all bring food) :)
Review from Operations Dept
building rapport with the patients and getting to know them on a personal level and being that person that can understand their challenges they face in their health life style.
Review from Admin Dept
The patients, my coworker, and the job that I do very well.
Review from Customer Support Dept
Solving/ assisting any issues for a patient in their care while under the care of TOI, or simply showing compassion towards the patient and their family/loved ones.
Review from Operations Dept
Seeing that my hard work goes noticed and also that my work is paying off in the clinics.
Review from Communications Dept
Providing patients with the best treatment possible
Review from Executive Dept
The ability to make a difference in someone's life.
Review from Executive Dept
Knowing we had have done a job well, and moving to another challenge
Review from Finance Dept
The ability to make an impact and use my creative approach to drive innovation.
Review from HR Dept
My actual job and duties
Review from Operations Dept
Being able to help our patients. I want to see them improve and recover. Oncology does not usually indicate recovery in it's prognosis, but I believe that with extending the love of God and hope to their situation can help improve it.
Review from Operations Dept
Helping teammates achieve and do better work.
Review from HR Dept
Seeing my team and taking care of patients.
Review from Operations Dept
Teamwork- the overall desire to help change a process that might not be working to help keep a positive culture and experience for out patients.
Review from Operations Dept
That I have a say on my role and things get accomplished
What's going wrong and how can it be improved?
We received multiple complaints about TOI office's not answering their phones unable to get through. I wish someboby would really fix that. It is embar
Review from Operations Dept
Low compensation and unapproachable management
Review from Finance Dept
More communication and less finger pointing.
Review from Customer Success Dept
Negative environment and coworkers in all honesty
Review from Admin Dept
I'm exhausted and not getting enough resources or appreciation for the work I'm doing. It seems as though the focus is only on programs that generate revenue.
Review from Operations Dept
Procedure auth delays, delays with Biopsys. Delay with Md notes
Review from Admin Dept
As we adjust to a new EMR and a completely new way of doing everything that affects workflow for our patients, our staff feels a lack of support and empathy as we go through this challenging time.
more structure and more pay
Review from Customer Success Dept
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