Hard to bring UPS Store problems to management attention. Have been working in this business for 12 years as a manager/owner. Last 5 years management is not focusing on improving store core shipping business.
What is most positive about the culture and environment at your company?
Brand and willing to go extra mile.
What makes you most happy at work?
Meeting customers and helping to full-fill their needs.
What did you like most about the interview process?
Entry is easy but exit is difficult - Store owner perspective
What are some of the best things about your team?
They are good at maintaining physical brand appearance and simply follow management guidance/orders. They are just order takers.
What does the leadership team need to get better at?
Work hard for The UPS Store growth. Keep store growth in mind when you work with various CRS accounts such as Amazon, ATT, etc.
Why do you feel undervalued and what would make you feel better about your compensation?
Cutting store profit for the benefit of UPS is not The UPS Store model. Do not too much deviate from core shipping business. 800 sf. ft to 1200 sq. ft store one can't put products similar to Khols or Macys. Focus on bringing shipping to store growth.
Other Employee Reviews for The UPS Store
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