Quick and to the point, again varies by store
Being franchised allows you to independently grow your business and at least some of the systems given by corporate help with that
There are no benefits for most unless your store owner opts to pay into a group plan at a rate unaffordable to most owners. Usually feels like compensation for store owners and employees is LITERALLY the last thing the company cares about.
The competition seems to be ahead of us, if you work for the competition you're treated better, company culture is unbelievably toxic. Executives at San Diego are oblivious and store owners are miserly to the point of it really hurting the customer experience
There are a lot of people up top with their head in the sand about the nature of the competition they face. Instead of proactively planning for the company's future they take out their obvious failures on people down the line and that frustration reaches all the way down to store level.