Town Pump Culture | Comparably
Town Pump Inc. is a privately held Montana owned and operated business dedicated to providing excellence in customer service and hospitality at a fair and competitive price. We are team oriented and result driven. read more
EMPLOYEE
PARTICIPANTS
38
TOTAL
RATINGS
544

Town Pump Company Culture

Town Pump Culture

This score is derived from employee ratings & reviews
2.5/5
Town Pump's Overall Culture is rated D

Top Rated Culture Dimensions

Town Pump CEO

Bottom 10%Bottom 10% of Similar Size Companies
 Town Pump's CEO
51 /100

Diversity at Town Pump

Women at Town Pump

Town Pump eNPS

Net Promoter Score tracks your employees' overall score to this question: "On a scale from 0-10, how likely are you to recommend working at your company to a friend?"
Bottom 20%Bottom 20% of Similar Size Companies

Recommend to a Friend?

-45

Town Pump employees are -45% more likely to recommend Town Pump as a great place to work

20%Promoters
15%Passives
65%Detractors

Working at Town Pump

Working at Town Pump is rated below average by 38 employees, across various culture dimensions. Town Pump employees rate Professional Development highest among all categories, and think that Team and CEO Rating have the most room for improvement, putting Town Pump’s culture in the Bottom 15% compared to similar sized companies on Comparably. See below in detail how working at Town Pump was rated by employees.

Overall Company Culture at Town Pump

D

Overall Company Culture at Town Pump is rated D

Last updated months ago

Bottom
15%

Town Pump ranks in the Bottom 15% of other companies on Comparably with 1,001-5,000 Employees for Overall Company Culture Score

Town Pump Employee Reviews

Out of 32 Town Pump employee reviews, 67% were positive. The remaining 33% were constructive reviews with the goal of helping Town Pump improve their work culture.

67%
33%
Positive Reviews67%
Constructive Feedback33%

Positive Reviews From Town Pump Employees

  • What makes you most happy at work?
    Helping my team succeed togeather
  • What is most positive about the culture and environment at your company?
    Our team who care about our store
  • What is most positive about the culture and environment at your company?
    Management backs their employees unlike corporate!

Constructive Feedback From Town Pump Employees

  • What does the leadership team need to get better at?
    actually leading. training staff. learning to communicate with each other as well as their staff.
  • Why do you feel undervalued and what would make you feel better about your compensation?
    Honestly and fair evaluation is all we want.
  • What do your coworkers need to improve and how could you work together better?
    My coworkers tend to hold an atomized mindset, and don't see our work as a collective effort. This leads to regular in fighting. Reestablishment of that team mindset would require significant effort on all ends

Town Pump Company Information

Town Pump Mission, Vision & Values

Town Pump Mission & Values

Town Pump Inc. is a privately held Montana owned and operated business dedicated to providing excellence in customer service and hospitality at a fair and competitive price. We are team oriented and result driven.

Headquarter
Websitewww.townpump.com
Company StatusPrivate
A Day in the Life
A Day in the Life
Town Pump employees generally work 9.5 hrs a day
Work Hours
A Day in the Life
Employees at Town Pump report the work pace is comfortably fast
Work Pace
A Day in the Life
48% of Town Pump employees look forward to interacting with their team every day
Coworkers
A Day in the Life
Town Pump employees typically get valuable feedback on how to improve at work Every Week
Feedback
A Day in the Life
52% of Town Pump employees call their work environment positive
Environment

Town Pump Employees

38 employees at Town Pump have reviewed Town Pump across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was months ago.

Overall, the 38 Town Pump employees give their leadership a grade of D, or Bottom 20% of similar size companies. This includes specific ratings of their executive team, CEO, and manager.

Employees at Town Pump are mostly dissatisfied with their total compensation at Town Pump, which includes a combination of pay, stock and equity, and benefits.

Overall, employees at Town Pump are mostly dissatisfied with their team. 38 Participants grade the quality of their coworkers a D-. Less than half believe the meetings at Town Pump are effective, and the majority look forward to interacting with their coworkers.

The majority of employees at Town Pump believe the environment at Town Pump is positive. Most Participants believe the pace of work at Town Pump is comfortably fast. About 59% of the employees at Town Pump work 8 hours or less, while 23% of them have an extremely long day - longer than twelve hours.

Overall, the employees at Town Pump are dissatisfied, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.

Joining Town Pump - Employee Onboarding

The prevailing opinion from Comparably users about their company is that it was very prepared on their first day. Employees concluded that their overall onboarding experience was positive. 73% said their direct manager was helpful with their acclimation during the first 90 days. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.

Town Pump KPIs and OKRs

Employees’ understanding of Town Pump's KPIs and OKRs is essential for its success. Out of 4 Town Pump employees who’ve answered, “Are your company’s goals clear and are you invested in them?” 1 have said yes.

AnswerPercent
Yes25%
No75%
Are your company's goals clear, and are you invested in them?
AnswerPercent
Yes0%
No0%
Are the KPIs/OKRs for your department clear?

Town Pump Salaries

How much does Town Pump pay?

How much do people at Town Pump get paid? See the latest salaries by department and job title. The average estimated annual salary, including base and bonus, at Town Pump is $113,239, or $54 per hour, while the estimated median salary is $114,064, or $54 per hour.

At Town Pump, the highest paid job is a Corporate Counsel at $184,444 annually and the lowest is a Receptionist at $47,693 annually. Average Town Pump salaries by department include: IT at $97,712, Legal at $177,790, Customer Support at $65,974, and Finance at $87,682. Half of Town Pump salaries are above $114,064.

23 employees at Town Pump rank their Compensation in the Bottom 20% of similar sized companies (based on 73 ratings) while 23 employees at Town Pump rank their Perks And Benefits in the Bottom 35% of similar sized companies (based on 26 ratings).

Last updated months ago.

1st Percentile
$69k
$69k1st Percentile
17th Percentile
$90k
$90k17th Percentile
33rd Percentile
$112k
$112k33rd Percentile
50th Percentile
$159k
$159k50th Percentile
67th Percentile
$224k
$224k67th Percentile
83rd Percentile
$240k
$240k83rd Percentile
100th Percentile
$282k
$282k100th Percentile
$113,239*
Average Compensation
$114,064*
Median Compensation

* Estimated salaries Estimated salaries are based on data provided anonymously by employees and/or estimated by other statistical methods.

Town Pump Salaries by Department

Explore Town Pump Salaries

Diversity & Inclusion at Town Pump

The Diversity score provides insights into how diverse employees feel and rate their work experience at Town Pump across various culture dimensions.

Ranked Culture the Highest

Women N/A/100
Men N/A/100
Diverse Employees N/A/100

Ranked Culture the Lowest

Women N/A/100
Men N/A/100
Diverse Employees N/A/100

Town Pump Perks & Benefits

Health & Wellness

  • Health Insurance

Paid Time Off

  • PTO / Vacation Policy

Town Pump PTO

Town Pump's PTO and Vacation policy typically gives 20-30 days off a year. Paid Time Off is Town Pump's most important benefit besides Healthcare when ranked by employees, with 100% of employees saying it is the most important benefit. Town Pump's benefits and PTO Package averages to represent a $500 -$1000 cash value per month.

AnswerPercent
Flex Time0%
Vacation Policy100%
Office Meals0%
401k Contribution0%
Childcare0%
Other than healthcare, which of the following benefits is most important to you?
AnswerPercent
Yes0%
No100%
Does your boss expect you to work when you're on vacation?
AnswerPercent
$2500+/mo0%
$1500 - $2500/mo50%
$1000 -$1500/mo0%
$500 -$1000/mo50%
Less than $500/mo0%
What do you estimate the cash value of your benefits to be? Healthcare, PTO, etc?

Town Pump Careers

Town Pump Jobs

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Frequently Asked Questions regarding Town Pump

What is Town Pump eNPS?

The eNPS for Town Pump is -45

What is the salary for Jr Product Manager in Town Pump?

Jr Product Manager average salary in the US is 83k

What are the salaries in the Business Development in Town Pump?

The average salaries for Business Development in Town Pump is 115k

What are the benefits at Town Pump?

Town Pump perks and benefits are Health Insurance & PTO / Vacation Policy

Does Town Pump allow employees to work from home?

14% of the employees of Town Pump report that they work flexible - employees choose

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