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Anonymously Rate Your Experience & Make Work BetterTown Pump employees are -45% more likely to recommend Town Pump as a great place to work
| 20% | Promoters |
|---|---|
| 15% | Passives |
| 65% | Detractors |
Working at Town Pump is rated below average by 38 employees, across various culture dimensions. Town Pump employees rate Professional Development highest among all categories, and think that Team and CEO Rating have the most room for improvement, putting Town Pump’s culture in the Bottom 15% compared to similar sized companies on Comparably. See below in detail how working at Town Pump was rated by employees.
Overall Company Culture at Town Pump is rated D
Last updated months ago
Town Pump ranks in the Bottom 15% of other companies on Comparably with 1,001-5,000 Employees for Overall Company Culture Score
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Anonymously Rate Your Experience & Make Work BetterOut of 32 Town Pump employee reviews, 67% were positive. The remaining 33% were constructive reviews with the goal of helping Town Pump improve their work culture.
| Positive Reviews | 67% |
|---|---|
| Constructive Feedback | 33% |
What makes you most happy at work?Helping my team succeed togeather
What is most positive about the culture and environment at your company?Our team who care about our store
What is most positive about the culture and environment at your company?Management backs their employees unlike corporate!
What does the leadership team need to get better at?actually leading. training staff. learning to communicate with each other as well as their staff.
Why do you feel undervalued and what would make you feel better about your compensation?Honestly and fair evaluation is all we want.
What do your coworkers need to improve and how could you work together better?My coworkers tend to hold an atomized mindset, and don't see our work as a collective effort. This leads to regular in fighting. Reestablishment of that team mindset would require significant effort on all ends
Town Pump Inc. is a privately held Montana owned and operated business dedicated to providing excellence in customer service and hospitality at a fair and competitive price. We are team oriented and result driven.
| Headquarter | |
|---|---|
| Website | www.townpump.com |
| Company Status | Private |

38 employees at Town Pump have reviewed Town Pump across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was months ago.
Overall, the 38 Town Pump employees give their leadership a grade of D, or Bottom 20% of similar size companies. This includes specific ratings of their executive team, CEO, and manager.
Employees at Town Pump are mostly dissatisfied with their total compensation at Town Pump, which includes a combination of pay, stock and equity, and benefits.
Overall, employees at Town Pump are mostly dissatisfied with their team. 38 Participants grade the quality of their coworkers a D-. Less than half believe the meetings at Town Pump are effective, and the majority look forward to interacting with their coworkers.
The majority of employees at Town Pump believe the environment at Town Pump is positive. Most Participants believe the pace of work at Town Pump is comfortably fast. About 59% of the employees at Town Pump work 8 hours or less, while 23% of them have an extremely long day - longer than twelve hours.
Overall, the employees at Town Pump are dissatisfied, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.

The prevailing opinion from Comparably users about their company is that it was very prepared on their first day. Employees concluded that their overall onboarding experience was positive. 73% said their direct manager was helpful with their acclimation during the first 90 days. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.
Employees’ understanding of Town Pump's KPIs and OKRs is essential for its success. Out of 4 Town Pump employees who’ve answered, “Are your company’s goals clear and are you invested in them?” 1 have said yes.
How much do people at Town Pump get paid? See the latest salaries by department and job title. The average estimated annual salary, including base and bonus, at Town Pump is $113,239, or $54 per hour, while the estimated median salary is $114,064, or $54 per hour.
At Town Pump, the highest paid job is a Corporate Counsel at $184,444 annually and the lowest is a Receptionist at $47,693 annually. Average Town Pump salaries by department include: IT at $97,712, Legal at $177,790, Customer Support at $65,974, and Finance at $87,682. Half of Town Pump salaries are above $114,064.
23 employees at Town Pump rank their Compensation in the Bottom 20% of similar sized companies (based on 73 ratings) while 23 employees at Town Pump rank their Perks And Benefits in the Bottom 35% of similar sized companies (based on 26 ratings).
Last updated months ago.
| Summary | Salary Range | Percentile |
|---|---|---|
1st Percentile $69k | $69k | 1st Percentile |
17th Percentile $90k | $90k | 17th Percentile |
33rd Percentile $112k | $112k | 33rd Percentile |
50th Percentile $159k | $159k | 50th Percentile |
67th Percentile $224k | $224k | 67th Percentile |
83rd Percentile $240k | $240k | 83rd Percentile |
100th Percentile $282k | $282k | 100th Percentile |
* Estimated salaries Estimated salaries are based on data provided anonymously by employees and/or estimated by other statistical methods.
The Diversity score provides insights into how diverse employees feel and rate their work experience at Town Pump across various culture dimensions.
Town Pump's PTO and Vacation policy typically gives 20-30 days off a year. Paid Time Off is Town Pump's most important benefit besides Healthcare when ranked by employees, with 100% of employees saying it is the most important benefit. Town Pump's benefits and PTO Package averages to represent a $500 -$1000 cash value per month.

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What is Town Pump eNPS?
The eNPS for Town Pump is -45
What is the salary for Jr Product Manager in Town Pump?
Jr Product Manager average salary in the US is 83k
What are the salaries in the Business Development in Town Pump?
The average salaries for Business Development in Town Pump is 115k
What are the benefits at Town Pump?
Town Pump perks and benefits are Health Insurance & PTO / Vacation Policy
Does Town Pump allow employees to work from home?
14% of the employees of Town Pump report that they work flexible - employees choose