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They care about one thing...make us money. Absolutely no job security. They have "rah raw" meetings to try to convince the agents how much they care about them, but it's very easy to see through how much they only care about turning a buck.
What does the leadership team need to get better at?
Everything. Training, answering questions, etc.
What are some of the best things about your team?
The co-workers i have the pleasure of interacting with every day.
Why do you feel undervalued and what would make you feel better about your compensation?
Every month when i look at the comp plan that changes every month.
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