TruHearing Culture | Comparably
TruHearing provides digital hearing instruments to members and their families through contracted health plans and enrolled employer groups. read more
EMPLOYEE
PARTICIPANTS
8
TOTAL
RATINGS
69

TruHearing Company Culture

TruHearing Culture

This score is derived from employee ratings & reviews
2.5/5
TruHearing's Overall Culture is rated D

Top Rated Culture Dimensions

TruHearing CEO

Bottom 35%Bottom 35% of Similar Size Companies on Comparably
Tommy Macdonald TruHearing's CEO
Tommy Macdonald
66 /100

Diversity at TruHearing

Women at TruHearing

TruHearing eNPS

Net Promoter Score tracks your employees' overall score to this question: "On a scale from 0-10, how likely are you to recommend working at your company to a friend?"
Bottom 5%Bottom 5% of Similar Size Companies on Comparably

Recommend to a Friend?

-100

TruHearing employees are -100% more likely to recommend TruHearing as a great place to work

0%Promoters
0%Passives
100%Detractors

Working at TruHearing

Working at TruHearing is rated below average by 8 employees, across various culture dimensions. TruHearing employees rate Compensation highest among all categories, and think that Meetings and eNPS have the most room for improvement, putting TruHearing’s culture in the Bottom 15% compared to similar sized companies on Comparably and in the Bottom 10% compared to other companies in Salt Lake City. See below in detail how working at TruHearing was rated by employees.

Overall Company Culture at TruHearing

D

Overall Company Culture at TruHearing is rated D

Last updated months ago

Bottom
15%

TruHearing ranks in the Bottom 15% of other companies on Comparably with 51-200 Employees for Overall Company Culture Score

TruHearing Employee Reviews

Out of 13 TruHearing employee reviews, 73% were positive. The remaining 27% were constructive reviews with the goal of helping TruHearing improve their work culture.

73%
27%
Positive Reviews73%
Constructive Feedback27%

Positive Reviews From TruHearing Employees

  • What did you like most about the interview process?
    You meet people on your team, which gives you a sense of who you'll be working with.
  • What makes you most happy at work?
    Knowing the work we do helps omprove people's lives.
  • What are some of the best things about your team?
    Team is highly intelligent, dependable, and innovative.

Constructive Feedback From TruHearing Employees

  • What does the leadership team need to get better at?
    Creative Director holds no creative influence with leadership because they won't relinquish any creative contol. Marketing managers aren't held accountable for poor project coordination/communication with their project team. Projects are constantly held up in an overly combursome approval process.
  • What does the leadership team need to get better at?
    Personal accountability, management training, project coordination, personal integrity, and respect for all employees.
  • What does the leadership team need to get better at?
    The leadership team needs to get better at making decisions, being proactive, holding people and clients accountable, paying fairly and being metrics-driven.

TruHearing Company Information

TruHearing Company Overview

TruHearing provides digital hearing instruments to members and their families through contracted health plans and enrolled employer groups.

Headquarter9071 South 1300 east, Suite 100
West Jordan, UT 84088
United States of America
Websitewww.truhearing.com
Founding Date2003
Tel801-938-1928
Company StatusPrivate

TruHearing Competitors

TruHearing competitors include Skyline Medical. TruHearing ranks 1st in Overall Culture Score on Comparably vs its competitors. See below how TruHearing compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.

  1. #1
    TruHearing's Logo
    TruHearing
    2.5/5
  2. #2
    Skyline Medical's Logo
    Skyline Medical
    2.2/5

TruHearing Employees

8 employees at TruHearing have reviewed TruHearing across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was months ago.

Overall, the 8 TruHearing employees give their leadership a grade of D-, or Bottom 10% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.

Employees at TruHearing are generally satisfied with their total compensation at TruHearing, which includes a combination of pay, stock and equity, and benefits.

Overall, employees at TruHearing are generally satisfied with their team. 8 Participants grade the quality of their coworkers a D+. Less than half believe the meetings at TruHearing are effective, and the majority look forward to interacting with their coworkers.

The majority of employees at TruHearing believe the environment at TruHearing is negative. Most Participants believe the pace of work at TruHearing is extremely fast.

Overall, the employees at TruHearing are dissatisfied, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.

Joining TruHearing - Employee Onboarding

The prevailing opinion from Comparably users in Salt Lake City about their company is that it was very prepared on their first day. Salt Lake City employees concluded that their overall onboarding experience was positive. 81% said their direct manager was helpful with their acclimation during the first 90 days. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.

TruHearing KPIs and OKRs

At this moment no TruHearing employees have provided insight into whether or not they clearly understand TruHearing's KPIs and OKRs.

AnswerPercent
Yes0%
No0%
Are your company's goals clear, and are you invested in them?
AnswerPercent
Yes0%
No0%
Are the KPIs/OKRs for your department clear?

TruHearing CEO & Leadership

TruHearing CEO - Tommy Macdonald

Tommy Macdonald TruHearing's CEO
66 /100

Tommy’s approval rate is lower compared to CEOs at similar sized companies, putting Tommy in the Bottom 35% of all CEOs of similar-sized companies on Comparably, and in the Bottom 30% compared to CEOs of all other companies in Salt Lake City. Tommy Macdonald’s employees rank TruHearing in the Top 40% for Compensation, in the Top 50% for Perks And Benefits, and in the Bottom 25% for Happiness.

TruHearing Leadership

The TruHearing Executive Team is rated a “F” and led by CEO Tommy Macdonald, COO Becky Chase, and VP of Customer Experience & Operations Rebecca Moore

  • Tommy Macdonald  CEO / President

    Tommy Macdonald CEO / President

    Tommy Macdonald serves as the CEO / President of TruHearing.

  • Becky Chase COO

    Becky Chase serves as the COO for Truhearing. Becky started at Truhearing in December of . Becky is based in the Greater... read more

  • Rebecca Moore VP of Customer Experience & Operations

    Rebecca Moore serves as the VP of Customer Experience & Operations for TruHearing. Rebecca started at TruHearing in July... read more

  • Thomas Jones VP Finance & Strategy

    Thomas Jones serves as the VP Finance & Strategy for TruHearing. Thomas started at TruHearing in April of 2017. Thomas... read more

  • Jim Perry VP of Technology

    Jim Perry serves as the VP of Technology for TruHearing. Jim started at TruHearing in August of 2018. Jim is based in... read more

  • Rob Gibbs SVP, Sales and Account Management

    Rob Gibbs serves as the SVP, Sales and Account Management for TruHearing. Rob started at TruHearing in November of 2018.... read more

  • Eddie Maria VP of Sales-Managed Care

    Eddie Maria serves as the VP of Sales-Managed Care for TruHearing. Eddie started at TruHearing in January of 2018. Eddie... read more

TruHearing Salaries

How much does TruHearing pay?

How much do people at TruHearing get paid? See the latest salaries by department and job title. The average estimated annual salary, including base and bonus, at TruHearing is $79,315, or $38 per hour, while the estimated median salary is $116,951, or $56 per hour.

At TruHearing, the highest paid job is a Senior Developer at $116,951 annually and the lowest is a Sales Associate at $42,684 annually. Average TruHearing salaries by department include: Customer Support at $49,945, Sales at $325,222, Operations at $84,850, and HR at $89,174. Half of TruHearing salaries are above $116,951.

4 employees at TruHearing rank their Compensation in the Top 40% of similar sized companies in the US (based on 12 ratings) while 4 employees at TruHearing rank their Perks And Benefits in the Top 50% of similar sized companies in the US (based on 4 ratings).

Last updated months ago.

1st Percentile
$66k
$66k1st Percentile
20th Percentile
$92k
$92k20th Percentile
40th Percentile
$116k
$116k40th Percentile
60th Percentile
$177k
$177k60th Percentile
80th Percentile
$230k
$230k80th Percentile
100th Percentile
$327k
$327k100th Percentile
$79,315*
Average Compensation
$116,951*
Median Compensation

* Estimated salaries Estimated salaries are based on data provided anonymously by employees and/or estimated by other statistical methods.

TruHearing Salaries by Department

Explore TruHearing Salaries

Diversity & Inclusion at TruHearing

The Diversity score provides insights into how diverse employees feel and rate their work experience at TruHearing across various culture dimensions.

Ranked Culture the Highest

Women N/A/100
Men N/A/100
Diverse Employees N/A/100

Ranked Culture the Lowest

Women N/A/100
Men N/A/100
Diverse Employees N/A/100

TruHearing PTO

TruHearing PTO policy is a critical component of the benefits package offered to employees.

AnswerPercent
Flex Time0%
Vacation Policy0%
Office Meals0%
401k Contribution0%
Childcare0%
Other than healthcare, which of the following benefits is most important to you?
AnswerPercent
Yes0%
No0%
Does your boss expect you to work when you're on vacation?
AnswerPercent
$2500+/mo0%
$1500 - $2500/mo0%
$1000 -$1500/mo0%
$500 -$1000/mo0%
Less than $500/mo0%
What do you estimate the cash value of your benefits to be? Healthcare, PTO, etc?

TruHearing Careers

TruHearing Jobs

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Frequently Asked Questions regarding TruHearing

What is TruHearing address?

TruHearing location is at 9071 South 1300 east, Suite 100

Who is the CEO of TruHearing?

TruHearing CEO is Tommy Macdonald, their score by employees is 66

What is TruHearing eNPS?

The eNPS for TruHearing is -100

What is the salary for Director of Marketing in TruHearing?

Director of Marketing average salary in the US is 108k

What are the salaries in the Sales in TruHearing?

The average salaries for Sales in TruHearing is 325k

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