Trustco Bank Employee Reviews
Out of 26 Trustco Bank employee reviews, 61% were positive. The remaining 39% were constructive reviews with the goal of helping Trustco Bank improve their work culture.
What does the leadership team need to get better at?
Everything. The CEO doesn't have a computer. His assistant didn't have a computer. All are totally out of touch, it's the bank that time forgot. In a nutshell, they need to get better at everything.
Train their employees better. The give a fast training and then set employees loose without much supervision. They also need to do what they agree to. You can't hire a person for 1 area and then routinely send them elsewhere
Why do you feel undervalued and what would make you feel better about your compensation?
They are unclear on goals. There's no target to aim at. Bonuses are at the whim of.... huh, can't answer that. I don't know!
We are the lowest paid in the industry. If we do start making bonuses, they change the structure, so bonuses are unachievable again.
Better pay and a better computer system
Employees are not paid what they should be. The average bank teller in the area makes at least $2 more an hour anywhere else.
What do your coworkers need to improve and how could you work together better?
The bank doesnt train anyone. And half the co workers have so ial anxiety and dont know how to talk to customers
What needs to change to make the company culture better?
There aren't any Environment reviews of Trustco Bank yet.
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What would you improve about your company's interview process?
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What's going wrong and how can it be improved?
The CEO only cares about his own bank account and earnings not the rest of the company.
What would you most like to see improved at your company?
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