B-
70/100
TurboTax Outlook Employee Reviews
All
Positive
Constructive
What makes you most happy at work?
Helping people to file their taxes, and answer questions about their specific tax situatuin.
Posted 20 days ago
Helping customers who otherwise would not know what to do
the constant flow of interesting problems and determining possible solutions
Learbing new things and meeting people.
Be able to work from remotely
Review from Customer Support Dept
support of the team that I am a member of
Review from Customer Support Dept
The customers are pleased with the service
Making my coins and be consistent
What's going wrong and how can it be improved?
Money grabs and hidden fees upset customers. They have to scroll past all kinds of confusing add ons to get to the place where they can enter their direct deposit info
need to feel that my work is appreciated
Review from Customer Support Dept
The product has had so many issues this year. When employees report the issues, they are reprimanded for doing so. Counterproductive is the word for TurboTax so productivity training thru setting realistic and achievable goals using positive communication techniques would be a great start.
Review from Customer Support Dept
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