The most positive thing is that people support each other - as a manager my customers are my team - I set expectations / let them know the business needs and then I help them excel in meeting and exceeding those expectations.
Everyone works together and supports each other.
growth and focus on customer satisfaction
Review from Customer Support Dept
I receive support from leads, agent assist personnel, my supervisors, my colleagues and other professionals at Intuit
Great people, great IT tools, lots of resources and constant support
better way of making remote staff feel a part of the company
Review from Customer Support Dept
Leadership needs a complete makeover. In other words, leadership should be brought up to date on what it means to use strategic management methods. Employees should have the opportunity to rate their managers. Leadership should never use a virtual office and an open mic to criticize their workers.
Review from Customer Support Dept
I think nothing should change at this point