TurboTax Employee Reviews
Out of 96 TurboTax employee reviews, 71% were positive. The remaining 29% were constructive reviews with the goal of helping TurboTax improve their work culture. The Customer Support team, with 53% positive reviews, reports the best experience at TurboTax compared to all other departments at the company.
What do you like best about the leadership team?
Overall good support from leader.
Posted a month ago
Fantastic people to work with
Managers are the best! They help you excel
Inclusiveness and transparency are inherint
Great people to work for
What is the best part about your compensation package?
Bonus, over time, and during peak time season you get paid more for working weekends.
Posted a month ago
I kove it here indeed
The RSUs are great! And even with a six figure base salary, I get paid overtime - which is awesome - plus my bonus!
Bonuses are significant and easy to obtain.
The stock options and 401k
What are some of the best things about your team?
knowledge sharing, and exchange experiencies/ideas.
Posted a month ago
The team was able to relate to the work being done and how it was a heavy workload
Highly competent, trustworthy, helpful, ethical, and experts in their work qualifications.
My peers lift me up and I have become quite the cheerleader & coach myself - that's what I've learned here and I think it's awesome.
Diversity and flexibilty are rhe besy attributes
What is most positive about the culture and environment at your company?
You work from home, and set your own hours.
Posted a month ago
Ability to work from home
The most positive thing is that people support each other - as a manager my customers are my team - I set expectations / let them know the business needs and then I help them excel in meeting and exceeding those expectations.
Everyone works together and supports each other.
growth and focus on customer satisfaction
Review from Customer Support Dept
What did you like most about the interview process?
Self-paced and at home platform
It was seamless and a quick process
I was lucky in interviewing for my latest promotion that I was well prepared by my mentors (who are managers at the same level) and I was coincidentally interviewed (multiple interviewers) by someone who had managed me and knew my good work, so that helped I'm sure.
fast and flexible, quick response
Review from Customer Support Dept
The online experience with the interview process
What makes you most happy at work?
Helping people to file their taxes, and answer questions about their specific tax situatuin.
Posted a month ago
Helping customers who otherwise would not know what to do
the constant flow of interesting problems and determining possible solutions
Learbing new things and meeting people.
Be able to work from remotely
Review from Customer Support Dept
What do you like best about your company?
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