U.S. Cellular Outlook Employee Reviews | Comparably
U.S. Cellular Claimed Company
U.S. Cellular, we're not just in the business of connecting calls, we're in the business of connecting people read more
EMPLOYEE
PARTICIPANTS
155
TOTAL
RATINGS
1170
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U.S. Cellular Outlook Employee Reviews

What makes you most happy at work?

Work, life balance, and flexibility.

The job is always changing and new technologies keep me informed and sharp in my field

Valued by my leader, good culture

I like to go be able to help someone effectively and know what I'm doing.

Helping my employees develop themselves.

My Workers and my friends

I just love the atmosphere at work. Money is also a big factor

Review from Sales Dept

What makes me happy most at work is coming to work with people who are positive and love their jobs.

Review from Sales Dept

Being able to interact with others

Review from Customer Support Dept

Working with amazing customers and kind

Interacting with people and learning new technology

What's going wrong and how can it be improved?

Not enough scale. No positive differentiation.

A lot of things. People don't show up on time. People don't do their job or know how to do their job. Most just sit around and do nothing all day while some us try to make a living by doing more than what is expected of us.

Review from Sales Dept

Reception. The company needs to expand our network coverage. That's the biggest complaint we get

Review from Sales Dept

Ethics in management need to improve. Personal vendettas need to be checked at the door. Subjective grading needs to stop being twisted to suit the coach's whim.

Review from Customer Support Dept

The services are getting worse and need an overhaul

Review from Sales Dept

The company in general is going down hill.

Review from Customer Support Dept

What do you like best about your company?

There aren't any Outlook reviews of U.S. Cellular yet.
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What would you most like to see improved at your company?

There aren't any Outlook reviews of U.S. Cellular yet.
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Review Sentiment at U.S. Cellular

71
71%
29
29%

About U.S. Cellular's Outlook

C
64/100

Where This Score Ranks U.S. Cellular's Outlook

BOTTOM
40%

In the Bottom 40% of 1607 similar size companies on Comparably

BOTTOM
40%

In the Bottom 40% of 183 companies in Chicago

3rd

3rd place versus 5 competitors rated on Comparably

U.S. Cellular's Outlook is scored a C by 239 employee ratings based upon answers to questions such as “How confident are you about the future success of your company?” U.S. Cellular's Outlook score negatively contributes to their overall culture score, due partly to the fact that the Customer Support department’s negative scores cause Outlook to be one of U.S. Cellular's weaker culture attributes amongst employees. Use the filters below to understand U.S. Cellular employee perspectives by Department, Gender, Ethnicity, and Experience. Last updated months ago.

Rate Outlook the Highest

  • Experience - 6 to 10 Years
    +10%
  • Gender - Male
    +9%
  • Experience - Over 10 Years
    +5%

Rate Outlook the Lowest

  • Experience - 3 to 6 Years
    -30%
  • Department - Customer Support
    -26%
  • Gender - Female
    -4%

How U.S. Cellular's Outlook Score is Calculated

FILTER RATINGS BY

Results from 149 Employees in All Departments, All Genders, All Ethnicities and All Yrs. Experience Experience

59
out of 100
How confident are you about the future success of your company?
AnswerPercent
Fantastic22%
Good27%
Neutral36%
Bad13%
Terrible2%
How do your customers perceive your company?
AnswerPercent
Yes61%
No39%
Are you typically excited about going to work each day?
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