U.S. Cellular Competitors | Comparably
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EMPLOYEE
PARTICIPANTS
155
TOTAL
RATINGS
1170
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U.S. Cellular Competitors

U.S. Cellular competitors include AT&T, Verizon, Sprint, Cricket Wireless and Parallel Wireless. U.S. Cellular ranks 2nd in CEO Score on Comparably vs its competitors. See below how U.S. Cellular compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.

CEO Rank
2nd
eNPS Rank
2nd
Gender Rank
4th
Diversity Rank
4th
Product Quality
3rd
NPS Rank
3rd
Pricing Rank
3rd
Customer Service
3rd

See U.S. Cellular Culture vs Competitors:

U.S. Cellular Competitors
RankCompanyScore
1AT&T82
2U.S. Cellular72
3Verizon69
4Sprint66
5Cricket Wireless54

U.S. Cellular Competitors at a Glance

Product Quality Score Comparison

U.S. Cellular Ranks 3rd in Product Quality Score

110 Customers rate U.S. Cellular's Product Quality Score a 2.6/5, which ranks it 3rd against its competitors, below AT&T.

  1. 1st
    Verizon
    3.3 / 5
  2. 2nd
    AT&T
    2.9 / 5
  3. 3rd
    U.S. Cellular
    2.6 / 5
  4. 4th
    Parallel Wireless
    2.5 / 5
  5. 5th
    Sprint
    1.6 / 5
  6. 6th
    Cricket Wireless
    1.5 / 5
Product Quality Score Comparison
RankCompany Score
1Verizon66
2AT&T58
3U.S. Cellular53
4Parallel Wireless50
5Sprint33
6Cricket Wireless31
NPS Comparison

U.S. Cellular Ranks 3rd in Net Promoter Score

120 Customers rate U.S. Cellular's Net Promoter Score a -29, which ranks it 3rd against its competitors, below AT&T. Net Promoter score tracks customers' overall score to this question - “On a scale from 0-10, how likely are you to recommend U.S. Cellular to a friend?”.

  1. 1st
    Verizon
    0
  2. 2nd
    AT&T
    -18
  3. 3rd
    U.S. Cellular
    -29
  4. 4th
    Sprint
    -71
  5. 5th
    Cricket Wireless
    -72
NPS Comparison
RankCompany Score
1Verizon0
2AT&T-18
3U.S. Cellular-29
4Sprint-71
5Cricket Wireless-72
Pricing Score Comparison

U.S. Cellular Ranks 3rd in Pricing Score

103 Customers rate U.S. Cellular's Pricing Score a 2.5/5, which ranks it 3rd against its competitors, below AT&T.

  1. 1st
    Verizon
    3.1 / 5
  2. 2nd
    AT&T
    2.7 / 5
  3. 3rd
    U.S. Cellular
    2.5 / 5
  4. 4th
    Parallel Wireless
    2.5 / 5
  5. 5th
    Cricket Wireless
    1.6 / 5
  6. 6th
    Sprint
    1.5 / 5
Pricing Score Comparison
RankCompany Score
1Verizon63
2AT&T54
3U.S. Cellular51
4Parallel Wireless50
5Cricket Wireless33
6Sprint31
Customer Service Comparison

U.S. Cellular Ranks 3rd in Customer Service

97 Customers rate U.S. Cellular's Customer Service a 2.6/5, which ranks it 3rd against its competitors, below AT&T.

  1. 1st
    Verizon
    3.2 / 5
  2. 2nd
    AT&T
    2.6 / 5
  3. 3rd
    U.S. Cellular
    2.6 / 5
  4. 4th
    Parallel Wireless
    2.5 / 5
  5. 5th
    Cricket Wireless
    1.5 / 5
  6. 6th
    Sprint
    1.5 / 5
Customer Service Comparison
RankCompany Score
1Verizon64
2AT&T53
3U.S. Cellular53
4Parallel Wireless50
5Cricket Wireless27
6Sprint26
Overall Culture Score Comparison

U.S. Cellular Ranks 2nd in Overall Culture Score

155 Employees rate U.S. Cellular's Overall Culture a 72/100, which ranks it 2nd against its competitors, below AT&T. Overall Culture scores are aggregated from all of the questions employees at a company answer on Comparably.

  1. 1st
    AT&T
    82 / 100
  2. 2nd
    U.S. Cellular
    72 / 100
  3. 3rd
    Verizon
    69 / 100
  4. 4th
    Sprint
    66 / 100
  5. 5th
    Cricket Wireless
    54 / 100
Overall Culture Score Comparison
RankCompany Score
1AT&T82
2U.S. Cellular72
3Verizon69
4Sprint66
5Cricket Wireless54
eNPS Comparison

U.S. Cellular Ranks 2nd in Employee Net Promoter Score

115 Employees rate U.S. Cellular's Employee Net Promoter Score a 11, which ranks it 2nd against its competitors, below AT&T. Employee Net Promoter score tracks employees' overall score to this question - “On a scale from 0-10, how likely are you to recommend working at U.S. Cellular to a friend?”.

  1. 1st
    AT&T
    43
  2. 2nd
    U.S. Cellular
    11
  3. 3rd
    Verizon
    5
  4. 4th
    Sprint
    1
  5. 5th
    Cricket Wireless
    -22
eNPS Comparison
RankCompany eNPS
1AT&T43
2U.S. Cellular11
3Verizon5
4Sprint1
5Cricket Wireless-22
Gender Score Comparison

U.S. Cellular Ranks 4th in Gender Score

15 Employees rate U.S. Cellular's Gender Score a 67/100, which ranks it 4th against its competitors, below Sprint. The Gender Score tracks how positively women rate their experience at U.S. Cellular.

  1. 1st
    AT&T
    83 / 100
  2. 2nd
    Verizon
    70 / 100
  3. 3rd
    Sprint
    68 / 100
  4. 4th
    U.S. Cellular
    67 / 100
  5. 5th
    Cricket Wireless
    53 / 100
Gender Score Comparison
RankCompany Score
1AT&T83
2Verizon70
3Sprint68
4U.S. Cellular67
5Cricket Wireless53
Diversity Score Comparison

U.S. Cellular Ranks 4th in Diversity Score

6 Employees rate U.S. Cellular's Diversity Score a 64/100, which ranks it 4th against its competitors, below Sprint. The Diversity Score tracks how positively diverse employees rate their experience at U.S. Cellular.

  1. 1st
    AT&T
    82 / 100
  2. 2nd
    Verizon
    70 / 100
  3. 3rd
    Sprint
    66 / 100
  4. 4th
    U.S. Cellular
    64 / 100
  5. 5th
    Cricket Wireless
    54 / 100
Diversity Score Comparison
RankCompany Score
1AT&T82
2Verizon70
3Sprint66
4U.S. Cellular64
5Cricket Wireless54
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