U.S. Cellular Culture | Comparably
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U.S. Cellular, we're not just in the business of connecting calls, we're in the business of connecting people read more
EMPLOYEE
PARTICIPANTS
155
TOTAL
RATINGS
1170
Updated on: November 7, 2025

U.S. Cellular Company Culture

U.S. Cellular Culture

This score is derived from employee ratings & reviews
4.1/5
U.S. Cellular's Overall Culture is rated B

Top Rated Culture Dimensions

Manager
A+
Office Culture
A
Executive Team
A-
Perks & Benefits
A-
Environment
B+

U.S. Cellular CEO

Top 30%Top 30% of Similar Size Companies on Comparably
Laurent Therivel U.S. Cellular's CEO
Laurent Therivel
71 /100
See More

Diversity at U.S. Cellular

Bottom 45%Bottom 45% of Similar Size Companies on Comparably
C

Diverse employees at U.S. Cellular have rated Perks And Benefits, Team, and Environment as the highest categories they have scored

Women at U.S. Cellular

Top 50%Top 50% of Similar Size Companies on Comparably
C+

Women at U.S. Cellular have rated Environment, Retention, and Team as the highest categories they have scored

U.S. Cellular eNPS

Net Promoter Score tracks your employees' overall score to this question: "On a scale from 0-10, how likely are you to recommend working at your company to a friend?"
Top 35%Top 35% of Similar Size Companies on Comparably

Recommend to a Friend?

11

U.S. Cellular employees are 11% more likely to recommend U.S. Cellular as a great place to work

50%Promoters
11%Passives
39%Detractors

Working at U.S. Cellular

Working at U.S. Cellular is rated highly by 155 employees, across various culture dimensions. U.S. Cellular employees are most satisfied about Manager, Office Culture, and Executive Team categories, putting U.S. Cellular’s culture in the Top 25% compared to similar sized companies on Comparably and in the Top 35% compared to other companies in Chicago. See below in detail how working at U.S. Cellular was rated by employees.

Overall Company Culture at U.S. Cellular

B

Overall Company Culture at U.S. Cellular is rated B

Last updated months ago

Top
25%

U.S. Cellular ranks in the Top 25% of other companies on Comparably with 5,001-10,000 Employees for Overall Company Culture Score

Overall Company Culture Score by Department

This graph details how each department scores their Overall Company Culture

Results from 155 Employees

View Results
0
20
40
60
80
100
Sales
71
Sales71
Customer Support
65
Customer Support65

U.S. Cellular Employee Reviews

Out of 129 U.S. Cellular employee reviews, 71% were positive. The remaining 29% were constructive reviews with the goal of helping U.S. Cellular improve their work culture.

71%
29%
Positive Reviews71%
Constructive Feedback29%

Positive Reviews From U.S. Cellular Employees

  • What did you like most about the interview process?
    You are interviewed by multiple people, rather than 1 person deciding if you are in.
  • What is most positive about the culture and environment at your company?
    Shout-outs and call-out from the top executives. Recognition and celebrating each others' successes!
  • What are some of the best things about your team?
    Great culture. We making having fun a priority. It's a place you want to be. It becomes your family. In the best of ways.
Read More Positive Reviews

Constructive Feedback From U.S. Cellular Employees

  • What would you improve about your company's interview process?
    It's to dam long and they losing good people to hiring kids
  • What needs to change to make the company culture better?
    For them to sale the company
  • Why do you feel undervalued and what would make you feel better about your compensation?
    I feel the pay is off by at least 10% compared to the market rates.
Read More Constructive Reviews

U.S. Cellular Company Information

U.S. Cellular Company Overview

U.S. Cellular, we're not just in the business of connecting calls, we're in the business of connecting people

U.S. Cellular Mission, Vision & Values

U.S. Cellular Mission Statement

We strive to build a connection with our communities that extends beyond our business by supporting a cause that strengthens every neighborhood where we live and work.

U.S. Cellular Values

We're guided by our core values of customer focus, respect for associates, ethics, pride, empowerment, diversity and winning. These aren't just words, they're words we live by. Together this model has helped us maintain one of the industry's highest customer satisfaction and loyalty ratings.

U.S. Cellular Mission, Vision & Values
HeadquarterChicago, IL
United States of America
Websitewww.uscellular.com/
Founding Date1983
Tel8668358475
Company StatusPublic
StockUZA

U.S. Cellular Competitors

U.S. Cellular competitors include AT&T, Verizon, Sprint, and Cricket Wireless. U.S. Cellular ranks 2nd in Overall Culture Score on Comparably vs its competitors. See below how U.S. Cellular compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.

  1. #1
    AT&T's Logo
    AT&T
    4.7/5
  2. #2
    U.S. Cellular's Logo
    U.S. Cellular
    4.1/5
  3. #3
    Verizon's Logo
    Verizon
    3.8/5
  4. #4
    Sprint's Logo
    Sprint
    3.3/5
  5. #5
    Cricket Wireless' Logo
    Cricket Wireless
    2.5/5
Learn More About U.S. Cellular Competitors
  • Culture Video

U.S. Cellular Employees

155 employees at U.S. Cellular have reviewed U.S. Cellular across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was months ago.

Overall, the 155 U.S. Cellular employees give their leadership a grade of B+, or Top 20% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.

Employees at U.S. Cellular are generally satisfied with their total compensation at U.S. Cellular, which includes a combination of pay, stock and equity, and benefits.

Overall, employees at U.S. Cellular are pleased with their team. 155 Participants grade the quality of their coworkers a B. The majority believe the meetings at U.S. Cellular are effective, and the majority look forward to interacting with their coworkers.

The majority of employees at U.S. Cellular believe the environment at U.S. Cellular is positive. Most Participants believe the pace of work at U.S. Cellular is comfortably fast. About 62% of the employees at U.S. Cellular work 8 hours or less, while 4% of them have an extremely long day - longer than twelve hours.

Overall, the employees at U.S. Cellular are not very happy, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.

Joining U.S. Cellular - Employee Onboarding

The prevailing opinion from employees about joining U.S. Cellular is that the company was very prepared on their first day. U.S. Cellular employees concluded that their overall onboarding experience was positive. 100% said their direct manager was helpful with their acclimation during the first 90 days. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.

U.S. Cellular Employee Onboarding

U.S. Cellular KPIs and OKRs

At U.S. Cellular 100% of employees think their department KPIs and OKRs are clear. Employees’ understanding of U.S. Cellular's KPIs and OKRs is essential for its success. Out of 1 U.S. Cellular employees who’ve answered, “Are your company’s goals clear and are you invested in them?” 1 have said yes.

AnswerPercent
Yes100%
No0%
Are your company's goals clear, and are you invested in them?
AnswerPercent
Yes100%
No0%
Are the KPIs/OKRs for your department clear?
U.S. Cellular KPIs & OKRs

U.S. Cellular CEO & Leadership

U.S. Cellular CEO - Laurent Therivel

Laurent Therivel U.S. Cellular's CEO
71 /100

U.S. Cellular’s CEO Laurent Therivel started in this role in 2020. Laurent’s approval rate is just above average, putting Laurent in the Top 30% of all CEOs of similar-sized companies on Comparably, and in the Top 40% compared to the CEOs of all other companies in Chicago. Laurent Therivel is well regarded by employees for the Manager U.S. Cellular offers, and ranks among the Top 5% of CEOs by employees in that category. Laurent is most liked by employees with Over 10 Years experience and Male employees. However, employees in the Customer Support department have a slightly unfavorable view of the CEO. When compared to U.S. Cellular’s competitors, Laurent Therivel ranks just above Sprint’s CEO Michel Combes. With Laurent’s leadership, U.S. Cellular employee respondents are most happy about their Manager and Office Culture. Laurent was rated slightly below average for Outlook.

U.S. Cellular Leadership

The U.S. Cellular Executive Team is rated an “A-” and led by CEO Laurent Therivel, Vice President - Information Technology Kevin Lowell, and VP sales Rodney Chang

  • Laurent Therivel CEO / President

    Laurent Therivel CEO / President

    Laurent Therivel serves as the CEO / President of U.S. Cellular.

  • Kevin Lowell Vice President - Information Technology

    Kevin Lowell serves as the Vice President - Information Technology of U.S. Cellular. Kevin started at U.S. Cellular in... read more

  • Rodney Chang VP sales

    Rodney Chang serves as the VP sales of U.S. Cellular.

  • Mike Picciola Senior Director, Multi-Channel Operations

    Mike Picciola serves as the Senior Director, Multi-Channel Operations of U.S. Cellular. Mike started at U.S. Cellular in... read more

  • Antoine Lucas Business Account Sales Executive

    Antoine Lucas serves as the Business Account Sales Executive of U.S. Cellular.

  • Michael Irizarry Executive Vice President and CTO-Engineering and IT Services

    Michael Irizarry serves as the Executive Vice President and CTO-Engineering and IT Services of U.S. Cellular. Michael... read more

  • Steve Campbell Executive Vice President, Chief Financial Officer & Treasurer; Member of Board of Directors

    Steve Campbell serves as the Executive Vice President, Chief Financial Officer & Treasurer; Member of Board of Directors... read more

  • Jay Spenchian SVP - Marketing

    Jay Spenchian serves as the SVP - Marketing of U.S. Cellular. Jay started at U.S. Cellular in July of 2017. Jay... read more

  • Eric Jagher Vice President - Business Channel

    Eric Jagher serves as the Vice President - Business Channel of U.S. Cellular. Eric started at U.S. Cellular in November... read more

See More Executives

Explore U.S. Cellular Leadership Team

U.S. Cellular Salaries

How much does U.S. Cellular pay?

How much do people at U.S. Cellular get paid? See the latest salaries by department and job title. The average estimated annual salary, including base and bonus, at U.S. Cellular is $115,480, or $55 per hour, while the estimated median salary is $111,840, or $53 per hour.

At U.S. Cellular, the highest paid job is a Director of Engineering at $200,429 annually and the lowest is an Human Resources Coordinator at $45,017 annually. Average U.S. Cellular salaries by department include: Operations at $72,336, Marketing at $128,292, IT at $60,738, and Product at $175,761. Half of U.S. Cellular salaries are above $111,840.

59 employees at U.S. Cellular rank their Compensation in the Top 25% of similar sized companies in the US (based on 175 ratings) while 55 employees at U.S. Cellular rank their Perks And Benefits in the Top 15% of similar sized companies in the US (based on 56 ratings).

Salaries contributed from U.S. Cellular employees include job titles like Senior Marketing Manager, Marketing Manager, Human Resources Coordinator, and IT Manager. Comparably data has a total of 5 salary records from U.S. Cellular employees.

Last updated months ago.

1st Percentile
$65k
$65k1st Percentile
17th Percentile
$88k
$88k17th Percentile
33rd Percentile
$109k
$109k33rd Percentile
50th Percentile
$158k
$158k50th Percentile
67th Percentile
$200k
$200k67th Percentile
83rd Percentile
$269k
$269k83rd Percentile
100th Percentile
$270k
$270k100th Percentile
$115,480*
Average Compensation
$111,840*
Median Compensation

* Estimated salaries Estimated salaries are based on data provided anonymously by employees and/or estimated by other statistical methods.

U.S. Cellular Salaries by City

U.S. Cellular Salaries by Department

Explore U.S. Cellular Salaries

Diversity & Inclusion at U.S. Cellular

Diverse employees at U.S. Cellular score the company 64/100 across various culture categories, placing U.S. Cellular in the Bottom 45% of companies on Comparably with 5,001-10,000 Employees for Comparably's diversity score. The Diversity score provides insights into how diverse employees feel and rate their work experience at U.S. Cellular across various culture dimensions.

Ranked Culture the Highest

Women 67/100
Department - Sales
Men N/A/100
Diverse Employees N/A/100

Ranked Culture the Lowest

Women N/A/100
Men N/A/100
Diverse Employees N/A/100
Explore U.S. Cellular Diversity & Inclusion

U.S. Cellular Perks & Benefits

Health & Wellness

  • Dental Insurance
  • Vision Insurance
  • Life Insurance
Explore U.S. Cellular Perks and Benefits

U.S. Cellular PTO

U.S. Cellular's PTO and Vacation policy typically gives unlimited days off a year with 0% of employees expected to be work free while out of office. U.S. Cellular's benefits and PTO Package averages to represent a $2500+ cash value per month.

AnswerPercent
Flex Time0%
Vacation Policy0%
Office Meals0%
401k Contribution100%
Childcare0%
Other than healthcare, which of the following benefits is most important to you?
AnswerPercent
Yes100%
No0%
Does your boss expect you to work when you're on vacation?
AnswerPercent
$2500+/mo100%
$1500 - $2500/mo0%
$1000 -$1500/mo0%
$500 -$1000/mo0%
Less than $500/mo0%
What do you estimate the cash value of your benefits to be? Healthcare, PTO, etc?
U.S. Cellular PTO Policy

U.S. Cellular Careers

U.S. Cellular Jobs

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H1B Visa

In 2019, U.S. Cellular applied for 18 H1B visas. Of the work permits applied for, 83% were approved.

Work Permit Application Outcome

18
Total Applied
  • 83% Granted (15 out of 18)
  • 6% Denied (1 out of 18)
  • 0% Withdrawn Application was withdrawn by the employer before approval/rejection ( out of 18)
  • 11% Certified-Withdrawn Application was approved but later withdrawn by employer (2 out of 18)

This data was calculated using publicly sourced data from OFLC Performance Data

Let U.S. Cellular Know You Want To Work There

Overview of Candidates Interested in U.S. Cellular on Comparably

Candidates By Department

Marketing
67%
Engineering
33%

Candidates By Location

Chicago
100%

Frequently Asked Questions regarding U.S. Cellular

Who is the CEO of U.S. Cellular?

U.S. Cellular CEO is Laurent Therivel, their score by employees is 71

What is U.S. Cellular eNPS?

The eNPS for U.S. Cellular is 11

What is the salary for Technical Support in U.S. Cellular?

Technical Support average salary in the US is 65k

What are the salaries in the Engineering in U.S. Cellular?

The average salaries for Engineering in U.S. Cellular is 132k

Who are U.S. Cellular competitors?

U.S. Cellular main competitors are AT&T, Verizon, Sprint, Cricket Wireless

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