U.S. Cellular Employee Reviews
Out of 129 U.S. Cellular employee reviews, 71% were positive. The remaining 29% were constructive reviews with the goal of helping U.S. Cellular improve their work culture. The Sales team, with 72% positive reviews, reports the best experience at U.S. Cellular compared to all other departments at the company. The Customer Support team offered the most constructive feedback, with 60% of that department's reviews constructive in nature.
What does the leadership team need to get better at?
Need an actionable and realistic long term strategy
Stop being lenient with everyone and apply all rules and guidelines to everyone and stick to it.
Review from Sales Dept
Work, life, balance. Rewarding tenured associates.
Review from Sales Dept
Stop making up reasons to fire employees with seniority. Targeting of employees with tenure is unethical.
Review from Customer Support Dept
Motivate not compete with co-workers
Review from Customer Support Dept
Why do you feel undervalued and what would make you feel better about your compensation?
I feel the pay is off by at least 10% compared to the market rates.
The stock compensation is fair from the perspective of the RSU grants but the stock keeps getting devalued so I’d rather have a larger sala
I would like to make more than minimum wage considering I am on time, work hard and do all that I can.
Review from Sales Dept
What do your coworkers need to improve and how could you work together better?
Strangely employee development in a particular manner is highly valued but it seems to add little value to the company.
Stop saying that you are the best and that you are the only one that knows how to do your job. We all have issues and we all need to work on them. Nobody is perfect.
Review from Sales Dept
Co workers need to stop spying on one another in order to gain points with management. It destroys the team atmosphere.
Review from Customer Support Dept
They are not well organized
Review from Customer Support Dept
What needs to change to make the company culture better?
For them to sale the company
Fire people who cause problems
Review from Sales Dept
Management needs to stop pitting employees against one another. Stop micromanaging employees and let them come up with improvement plans.
Review from Customer Support Dept
The sales pressure makes it not teamwork
Review from Customer Support Dept
What would you improve about your company's interview process?
It's to dam long and they losing good people to hiring kids
If they tell you something like a promise they should stick with it even if it's 3 years later
Review from Sales Dept
Use something to complement PBI. Not everyone who passes PBI can do the job, especially in management.
Review from Customer Support Dept
What's going wrong and how can it be improved?
Not enough scale. No positive differentiation.
A lot of things. People don't show up on time. People don't do their job or know how to do their job. Most just sit around and do nothing all day while some us try to make a living by doing more than what is expected of us.
Review from Sales Dept
Reception. The company needs to expand our network coverage. That's the biggest complaint we get
Review from Sales Dept
Ethics in management need to improve. Personal vendettas need to be checked at the door. Subjective grading needs to stop being twisted to suit the coach's whim.
Review from Customer Support Dept
The services are getting worse and need an overhaul
Review from Sales Dept
What would you most like to see improved at your company?
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