A
81/100
U.S. Legal Support Claimed Company
U.S. Legal Support was founded in 1996 based on a single, somewhat audacious goal: become the first nationwide,
all-inclusive litigation support company.
Over two decades later, we have over 1,000 employees, a network of nearly 5,000 independent court reporting professionals and can provide on-demand access to more than 12,000 offices in over 2,700 cities across the country. We cover more than 350,000 depositions each year and retrieve more than 400,000 records.
To date, we’ve acquired over 25 companies — 15 in a 3-year period alone. In light of those accomplishments, below is what we’d say about our original goal. read more
U.S. Legal Support Compensation Employee Reviews
All
Positive
Constructive
What is the best part about your compensation package?
The medical benefits are great and I like the 401k option.
Review from HR Dept
Annual reviews, extra benefits too
Review from HR Dept
There are numerous benefits to select from and available to employees.
Review from HR Dept
Salary is the best part
Review from Sales Dept
Opportunity to earn more money
Review from Sales Dept
Best is the health insurance
Review from Customer Support Dept
We get offered a little bit of everything, for everyone
Review from Admin Dept
PTO cheaper employee contribution for medical
Review from Legal Dept
I like the ability to earn a bonus based on performance.
Review from Customer Support Dept
Salary is fair and benefits are reasonable
The company provides a variety of medical coverage options plus additional supplementary coverages as well to include your pets. They cover the whole families needs.
Review from Finance Dept
good options for healthcare benefits.
Review from Sales Dept
Salary is good and bonsues paid on time
Review from Sales Dept
Paid time off, dental, vision and medical
Review from Operations Dept
Before tax savings accounts for 401K, FSA, etc
Review from Operations Dept
The flexible spending account option
Review from Operations Dept
The paid time off received increases the longer you are with the company.
Review from Product Dept
Just having access to some of everything from 401k, to insurance, etc. It might not be the best in any one area but at least we have access to all basic areas.
Review from Operations Dept
it is good I like it
Review from Product Dept
401K, Medical, Dental, Vision benefits and Paid Time off
Review from Product Dept
Why do you feel undervalued and what would make you feel better about your compensation?
Undervalued from a salary perspective, but valued from the team.
Review from Operations Dept
Although I love what I do, I am undercompensated for the role I am in. When an employee works tirelessly with determination and drive, and exceeds expectations on a consistent basis, they should be recognized for those efforts and compensated accordingly.
Review from Operations Dept
I feel my leadership team values me. I do feel the company as a whole does undervalue operations vs Sales. I would like to see ops leadership to have yearly meetings. It would be nice to meet in person some of the people we have worked with day in and out the last couple years since we centralized.
Review from Operations Dept
Constantly making cuts and letting employees go who are perceived to have more knowledge and value than others. This Company asks for corporate culture but wants to present small mom-and-pop experiences to clients. Both do not work.
Review from Operations Dept
wages are not adequate versus the workload, responsibility and tenure
Review from Operations Dept
Th company does not appear to appreciate the people who come in every day and do the best possible job. They over work the good workers and allow the poor workers to slide through. Most of the recognition set up is simply a popularity contest; when you allow employees to vote, that is what you get.
Review from Operations Dept
I feel somewhat valued but just not heard. A higher compensation is always welcome.
Review from Operations Dept
I work very hard to attain my Goals for the dept. every week and I take extra effort to Finish my Job in a timely manner so i can assist in other Departments .
Review from Legal Dept
The company struggles every year to provide low end employees raises and we only hear high end promotions.
Review from Admin Dept
When I got pormoted I was promised a raise and didn't receive one because my leader left the company. Years later I was given a raise after I spoke up about how I felt. However, I don't think I am being compensated fairly and I should have a higher salary.
Review from Admin Dept
I feel like the communication from the higher ups is rarely brought down to the team and only directors know what is happening. Since we are salaried there is no benefits/perks given at least on my end. We still have to use PTO and there is no bonuses as initially stated.
Review from Operations Dept
I am hoping that the company would do bonus's this was the first year we received one and would hope that every quarter, if we meet our goals, Managers should receive small bonus's to help us stay motivated and keeping up with cost of living as we all struggle financially one way or another.
Review from Operations Dept
Compensation is below market or on the lower end. From what I've seen, this is a reason why people leave. Management, coworkers, and company environment is good. Leadership is also engaged. I would encourage periodic salary review to make sure salary in line with the market.
Review from Finance Dept
Employee Bonus Plan. Not sure why only certain department manager receive or are eligible for bonuses but not all.
Review from Operations Dept
I would like to be paid for the number of hours I work.
Review from Operations Dept
Merits are minimal and does not help with the cost of living continuously rising. Good and loyal employees are eventually going to look for work with other companies that pay better.
Review from Customer Success Dept
Pay raise and equal treatment
Review from Customer Support Dept
I've been in this industry for over 12 years and requested what the average person with my experience should receive and it was denied. On top of that, salary workers received below-average merit increases. However, I LOVE what I do and the people I work with but I'm not receiving what I deserve.
Review from Customer Success Dept
Higher compensation to reflect skill set
Review from Customer Success Dept
Yes - I am not paid for the value that I bring to my team. I do the work of a supervisor (and sometimes a manager) but I am paid less than many on my team that do not do this (extra) work that I do.
Review from Customer Support Dept
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