UKG Employee Reviews
Out of 1305 UKG employee reviews, 95% were positive. The remaining 5% were constructive reviews with the goal of helping UKG improve their work culture. The Admin team, with 100% positive reviews, reports the best experience at UKG compared to all other departments at the company. The IT team offered the most constructive feedback, with 28% of that department's reviews constructive in nature.
What does the leadership team need to get better at?
- Compensation that's industry standard - more transparency in decision making - less top down management - leadership does not always understand the affects their decisions have on the everyday employee and our processes
Review from Operations Dept
Reading corporate communications before sending out tone def top down decisions
Review from Product Dept
Continual profit growth doesn't seem to match up with layoffs and wage/hiring stagnation.
Review from Engineering Dept
Better communication down stream and letting middle management make decisions.
Review from Engineering Dept
Being mindful of employees work/life balance.
Review from IT Dept
Why do you feel undervalued and what would make you feel better about your compensation?
I'd much rather have a cost associated with Medical, dental, vision insurances and have a much higher base pay for the work I am doing.
Review from HR Dept
Based on the average compensation for this role, I am currently below the average. Being at the same or similar level to my colleagues would be more than enough to make me feel better about the compensation
Review from Operations Dept
I am below market for the work I do. I value the culture and my direct leadership and team so I choose to stay. However, my salary and cash compensation is not keeping up with costs.
Review from Customer Success Dept
- UKG pays below industry standard - No pay transparency - Promotions are not made fairly
Review from Operations Dept
I think I am getting paid less compared to recent market evaluation
Review from Engineering Dept
What do your coworkers need to improve and how could you work together better?
Rather then doing things just to complete the task does not enhance their knowledge about the product and domain. They should be more focused on quality and provide new ideas to improve the process for all as a team.
Review from Finance Dept
As I've transitioned into a new role, I continue to find ways to connect and get to know colleagues. Upcoming team meetings should help improve interactions and relationships
Review from Customer Support Dept
This score is mostly for the crusty management who is stuck with the anti-gay,women, POC, etc ideology that they have.
Complete lack of written and clear policy and procedures with the excuse constantly given that things change too much. Nonsense!
Review from IT Dept
What needs to change to make the company culture better?
The big picture which we aspire to achieve is not clear enough to me. I have an interpretation but I am not aware of a clear common goal.
Review from Customer Success Dept
They need to diversity upper management! And completely overhaul the executive team!
Fix the crux of the problem(s) not expect the impossible from it employees
You can be fired/laid-off at any point. No employee loyalty and seeing what the employee brings to the table. Tenure trumps all otherwise
Review from Engineering Dept
What would you improve about your company's interview process?
There aren't any Interviews reviews of UKG yet.
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What's going wrong and how can it be improved?
The transition which we are undergoing in EMEA needs some better change management.
Review from Customer Success Dept
Changes in the return to the office policy need to be reviewed. My contract was remote. Now I'm forced back in because it was changed to Hybrid Remote.
Review from Engineering Dept
Since the merge, I do not know what other changes there will be until decisions are made and we are not asked if we are okay with it, we are just told to proceed with whatever decision they have made.
Review from Customer Success Dept
Work is not supposed to be exciting. If it was then it would be hobby
Review from IT Dept
The "new" management is no longer listening to customers and basically giving them the if you dont like it find another provider speach.
What would you most like to see improved at your company?
Diversity among the executives and more diversity in leadership. There is only one woman in the c suite and not one person of color.
Review from Customer Support Dept