UKG Employee Reviews
Out of 1305 UKG employee reviews, 95% were positive. The remaining 5% were constructive reviews with the goal of helping UKG improve their work culture. The Admin team, with 100% positive reviews, reports the best experience at UKG compared to all other departments at the company. The IT team offered the most constructive feedback, with 28% of that department's reviews constructive in nature.
Briefly describe your overall experience at your company
Review from Sales Dept
Good company with a strong outlook. Tech is improving as well.
Review from Sales Dept
What do you like best about the leadership team?
Excellent team of leaders here
Review from Sales Dept
They are taking key decisions to make UKG grow and thrive and by extension the Ukrewers.
Review from Customer Success Dept
Our department gets a lot of face time with UKG leadership, and they are very transparent about performance, goals, long term plans, and growth.
Review from Operations Dept
They have made an effort to be transparent with where we're going.
Review from Sales Dept
I love that management on my new team actually knows our products from a technology standpoint and would be able to do their direct reports' jobs if needed. That means more than you realize!
Review from HR Dept
What does the leadership team need to get better at?
- Compensation that's industry standard - more transparency in decision making - less top down management - leadership does not always understand the affects their decisions have on the everyday employee and our processes
Review from Operations Dept
Reading corporate communications before sending out tone def top down decisions
Review from Product Dept
Continual profit growth doesn't seem to match up with layoffs and wage/hiring stagnation.
Review from Engineering Dept
Better communication down stream and letting middle management make decisions.
Review from Engineering Dept
Being mindful of employees work/life balance.
Review from IT Dept
What is the best part about your compensation package?
Total OTE is the best part of the job
Review from Sales Dept
The PTO policy is fantastic!
Review from Customer Success Dept
Good work/life balance, free health insurance, hybrid office work schedule.
Review from Operations Dept
Benefits in terms of comprehensive health insurance and life insurance options.
Review from Operations Dept
Commission and the 401k match
Review from Sales Dept
Why do you feel undervalued and what would make you feel better about your compensation?
I'd much rather have a cost associated with Medical, dental, vision insurances and have a much higher base pay for the work I am doing.
Review from HR Dept
Based on the average compensation for this role, I am currently below the average. Being at the same or similar level to my colleagues would be more than enough to make me feel better about the compensation
Review from Operations Dept
I am below market for the work I do. I value the culture and my direct leadership and team so I choose to stay. However, my salary and cash compensation is not keeping up with costs.
Review from Customer Success Dept
- UKG pays below industry standard - No pay transparency - Promotions are not made fairly
Review from Operations Dept
I think I am getting paid less compared to recent market evaluation
Review from Engineering Dept
What are some of the best things about your team?
The excellent interpersonal dynamics here
Review from Sales Dept
We all work together to help each other grow and understand issues and help each other's customers. We truly work as a team. I've never seen that before.
Review from Customer Support Dept
They are available and always so helpful!
Review from Customer Success Dept
My team is small and we have common goals. Everyone contributes to the team's workload and we celebrate when we should.
Review from Operations Dept
There's a good investment in each other's success.
Review from Sales Dept
What do your coworkers need to improve and how could you work together better?
Rather then doing things just to complete the task does not enhance their knowledge about the product and domain. They should be more focused on quality and provide new ideas to improve the process for all as a team.
Review from Finance Dept
As I've transitioned into a new role, I continue to find ways to connect and get to know colleagues. Upcoming team meetings should help improve interactions and relationships
Review from Customer Support Dept
This score is mostly for the crusty management who is stuck with the anti-gay,women, POC, etc ideology that they have.
Complete lack of written and clear policy and procedures with the excuse constantly given that things change too much. Nonsense!
Review from IT Dept
What is most positive about the culture and environment at your company?
The excellent camraderie is very positive
Review from Sales Dept
The trust put into the employees!
Review from Customer Success Dept
It is professional yet relaxed. People are trusted to work independently and collaboratively.
Review from Operations Dept
Inclusivity and comradery in my department
Review from Operations Dept
We are trusted to do our jobs.
Review from Sales Dept
What needs to change to make the company culture better?
The big picture which we aspire to achieve is not clear enough to me. I have an interpretation but I am not aware of a clear common goal.
Review from Customer Success Dept
They need to diversity upper management! And completely overhaul the executive team!
Fix the crux of the problem(s) not expect the impossible from it employees
You can be fired/laid-off at any point. No employee loyalty and seeing what the employee brings to the table. Tenure trumps all otherwise
Review from Engineering Dept
What did you like most about the interview process?
Great access to meet many leaders
Review from Sales Dept
I was quizzed on how to handle some things. They do this to make sure we know what we are doing. This led to us working with good people who do our share of work.
Review from Customer Support Dept
It was very open and they really wanted to get to know me personaly and professionally.
Review from Sales Dept
I really enjoyed doing the 30 minute presentation about any topic I wanted.
Review from Operations Dept
Inclusive, thorough, interviewed peers as well as management and leadership
Review from Sales Dept
What would you improve about your company's interview process?
There aren't any Interviews reviews of UKG yet.
Be the first to contribute a review.
What makes you most happy at work?
The total OTE are excellent here
Review from Sales Dept
The work challenges, the environment and my Team.
Review from Customer Success Dept
Collaborating, improving processes, working with a small team, the friendly atmosphere.
Review from Operations Dept
Speaking with my prospects and designing solutions
Review from Sales Dept
Being able to work with customers and configure the system to do what they need it to do for their company.
Review from HR Dept
What's going wrong and how can it be improved?
The transition which we are undergoing in EMEA needs some better change management.
Review from Customer Success Dept
Changes in the return to the office policy need to be reviewed. My contract was remote. Now I'm forced back in because it was changed to Hybrid Remote.
Review from Engineering Dept
Since the merge, I do not know what other changes there will be until decisions are made and we are not asked if we are okay with it, we are just told to proceed with whatever decision they have made.
Review from Customer Success Dept
Work is not supposed to be exciting. If it was then it would be hobby
Review from IT Dept
The "new" management is no longer listening to customers and basically giving them the if you dont like it find another provider speach.
What do you like best about your company?
Ultimate is a great place with great people.
Review from Customer Support Dept
Our CEO and our People First mentality.
What would you most like to see improved at your company?
Diversity among the executives and more diversity in leadership. There is only one woman in the c suite and not one person of color.
Review from Customer Support Dept