Open and honest about things.
Close knit group but can be all over the place
UMass is a siloed workplace - but this works for me, because I like to work within a small circle of my colleagues to achieve our goals.
Executing initiative. Listening to faculty and students' needs. Paying the staff a living wage so that students and faculty can focus on the intellectual work. Learning from other universities how the work is done.
There needs to be more tact and structure in managing